Casitas Royale

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access in all rooms., Wireless Internet Access)

Medical facility 

Movie Rental (Onsite)

Multilingual staff (Yes)

Multilingual staff languages  (English, Spanish)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (No)

Onsite - Swimming pool - outdoor  (Unheated)

Onsite - Swimming pool - total number of pools  (5+)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Proximity: Onsite

Snack Bar: Yes

Room Service Available: Yes

Banquet Facilities: Yes

(Swimming) beach (Onsite)

Archery (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Casino / Gambling (Onsite)

Cultural Sites (15 Miles)

Entertainment / Nightlife (Onsite)

Equipment Rentals (Onsite)

Fishing ()

Golf (3 Miles)

Golf - driving range ()

Golf - miniature (3 Miles)

Historical Areas (84 Miles)

Horseback Riding (27 Miles)

Jet skiing (5 Miles)

Lake (30 Miles)

Natural Sites (21 Miles)

Parks/Zoos (21 Miles)

Ping Pong (Onsite)

Running track/path (Onsite)

Safari (8 Miles)

Scuba Diving (Onsite)

Shopping (15 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (28 Miles)

Volleyball (Onsite)

Water park (Onsite)

Water Skiing (7 Miles)

Windsurfing (7 Miles)

Cancun - CUN (14 Miles)

Cancun International Airport is 20 miles away (32km) from the resort. From the Air- port, turn right onto Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 minutes later) you will see the resort. Follow the signs to Playa del Carmen which will lead you to resort. Taxi service provided at the airport.

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Friday, Monday, Sunday, Saturday

Front Desk Available: Yes

Front Desk Available 24 Hours

Mandatory Environment Tax is 28.87 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Minimum age check-in is 18.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

Exotic owners cannot confirm Exotic properties thru RCI; Exotic property IDs are: 6289, 6290, 6291, 6292, D702, D703, SEH2, SDH2, SEH3, SDH3, SEH5, SDH5, SEH4 & SDH4; Violations will be cancelled.

What does the Gourmet Inclusive package include? Gourmet à la carte wining & dining; Welcome glass of Champagne; All meals and Gourmet Bites; Unlimited local and selection of international premium brands / Alcoholic and non-alcoholic beverages; Mini-bar with beer, water, soft drinks refilled once a day; Daily and nightly activity program; Full service Concierge;

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

All AI fees must be paid prior to arrival. Contact resort if there are any questions.

There is a 3% state lodging tax.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Non-motorized water sports: paddleboats, kayak and snorkeling gear; Scuba clinics in the pool; Hospitality Desk; Tennis courts, where rackets and balls are provided free of charge to be used at night (some restrictions apply); Taxes and gratuities included; Live Music and shows; Fitness center; 24 Hrs. Room Service (restrictions apply on rainy days).