Hard Rock Hotel Cancun

Property ID:  2065

Address:  Kilómetro 14.5 Paseo Kukulcán Zona Hotelera Cancún Quintana Roo 77500 Mexico

Phone: 998-8813600

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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Internet access in public areas (fees may apply)  (Wireless Internet Access, Wireless Internet Access in all rooms.)

Languages spoken onsite  (Mandarin, English, Portuguese)

Medical facility (Onsite)

Movie Rental  (Yes)

Multilingual staff (Yes)

Nightclub (3 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - total number of pools  (4)

Onsite - Wave pool (No)

Poolside bar (Yes)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Type: Bistro

Type: Casual

Type: Dress code

Type: International

Type: Oriental

Type: Pizzeria

Cafe Or Coffee Shop: Yes

Snack Bar: Yes

Room Service Available: Yes

Banquet Facilities: Yes

Activities

(Swimming) beach (Onsite)

Amusement Parks (37 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Boating (Nearby)

Casino / Gambling 

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (2 Miles)

Cultural Sites (53 Miles)

Driving distances to attractions ()

Entertainment / Nightlife (Onsite)

Fishing (Nearby)

Golf (Onsite)

Helicopter/airplane sightseeing 

Hiking 

Historical Areas (53 Miles)

Hunting 

Jet skiing 

Natural Sites (44 Miles)

Parks/Zoos (37 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Running track/path 

Scuba Diving (Nearby)

Shopping (Onsite)

Snorkeling 

Tennis (Onsite)

Theme Park (47 Miles)

Volleyball (Onsite)

Water park (Onsite)

Water Skiing (Nearby)

Windsurfing (Nearby)

Unit Info

Sleep like a rock® bedding featuring 300-threadcount, egyptian cotton• 42” flatscreen hdtv with plug-and- play technology• Custom-designed furniture and specially selected artwork from around the world• Dynamic lighting fixtures suitable for entertainment and working• Hansgrohe rain showers and Rock Spa® bath products• Wireless internet• Minibar with sodas, bottled water, juice & domestic beer• Liquor dispenser• In-room safe• Bluetooth-enabled wireless alarm clock radio• Complimentary streaming music channels• Rock Om® - In-room on-demand yoga videos

Airport Location

Cancun - CUN (13 Miles)

Airport Shuttle Service Available: Yes

Hard Rock Hotel Cancun is located just 25 minutes from Cancun International Airport. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Sunday, Monday, Saturday, Thursday, Tuesday, Wednesday, Friday

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory 7 Day All Inclusive Program. Fees vary & apply depending on the unit type confirmed. 2BEDROOM units consist of 2 Hotel units joined by a door and they accept up to 6 pax. maximum. •Different fees apply during the same week confirmed & will be charged daily according to each stay. •Christmas & New Year weeks (51-52) reservations MUST prepay the Mandatory All Inclusive Program at least 30 days prior to the arrival date or the resort will reserve the right to honor accommodations. •New Year week (52) has a cancellation penalty of 100% of the prepaid All Inclusive fee if cancelled 45 days or less of the arrival date. The program includes all meals, beverages, on-site resort activities, non-motorized water sports and transportation from & to the airport.

Date Range Fee Details
Apr 28, 2019 - Jun 14, 2019 909.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Apr 28, 2019 - Jun 14, 2019 455.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Jun 15, 2019 - Aug 18, 2019 962.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Jun 15, 2019 - Aug 18, 2019 481.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Aug 19, 2019 - Oct 31, 2019 836.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Aug 19, 2019 - Oct 31, 2019 418.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Nov 01, 2019 - Dec 20, 2019 878.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Nov 01, 2019 - Dec 20, 2019 439.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$130 & Children 4-17 years old US$65 per night.
Dec 21, 2019 - Jan 01, 2020 2122.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Dec 21, 2019 - Jan 01, 2020 1061.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Jan 02, 2020 - Apr 18, 2020 1284.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Jan 02, 2020 - Apr 18, 2020 643.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Apr 19, 2020 - Jun 12, 2020 1009.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Apr 19, 2020 - Jun 12, 2020 504.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Jun 13, 2020 - Aug 18, 2020 1128.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Jun 13, 2020 - Aug 18, 2020 565.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Aug 19, 2020 - Oct 31, 2020 927.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Aug 19, 2020 - Oct 31, 2020 463.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Nov 01, 2020 - Dec 18, 2020 973.00 US Dollars (per Couple, per Day in a 2 Bedroom) 2BEDROOM unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.
Nov 01, 2020 - Dec 18, 2020 487.00 US Dollars (per Couple, per Day in a Hotel) HOTEL unit Fees are per room, per night in double or single occupancy. Additional Adult in same room US$134 & Children 4-17 years old US$67 per night.

See Current News for more information on Resort Fees.

Current News

Policy Restrictions

Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

3% state lodging tax already included in fees.

Legendary Owners or Palace Premier can not travel to HardRock, except to the Hard Rock resort in Tenerife (DE27, DG31 & DG32). #C793 accounts cannot travel to Hard Rock (including members with multiple ownership)

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

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Use of this website constitutes acceptance of the Armed Forces Vacation Club Terms & Conditions and Privacy Notice.
*Taxes are additional. All prices are in U.S. dollars. Regular Space Available price is $369 USD per week when booked through the call center, and $349 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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