Property ID: 2065
Address: Kilómetro 14.5 Paseo Kukulcán Zona Hotelera Cancún Quintana Roo 77500 Mexico
Phone: 52 998/881-3600
Hard Rock Hotel Cancun is a beach paradise that has become a preferred destination for many rock stars and also for families and traveling couples thanks to its fantastic facilities. Children and teenagers will find kids' clubs, games room and family entertainment options. The beach complex has a fantastic swimming pool and sun terrace, 2 pool bars, restaurants and snack bars, a gym and spa facilities. Enjoy unlimited access to the amenities of the All Inclusive plan such as incredible culinary experiences in 6 first-class restaurants. Our suites and rooms offer unrivaled luxuries: Jacuzzi tub, 32" flat screen TVs, bathrobes and slippers, premium bathroom amenities, a stocked mini bar, and elegant white fine cotton sheets and duvet with PURE © for those seeking hassle-free sleep in our allergy-free rooms.
This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.
Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory environment tax fee is 67.42 local currency . Only Credit Cards accepted. Mandatory Environmental Tax is per unit, per night.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (Yes)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Internet access in public areas (fees may apply) (Wireless Internet Access, Wireless Internet Access in all rooms.)
Languages spoken onsite (Portuguese, Mandarin, English)
Medical facility (Onsite)
Movie Rental (Yes)
Multilingual staff (Yes)
Nightclub (3 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - total number of pools (4)
Onsite - Wave pool (No)
Poolside bar (Yes)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Sport Courts / Grounds (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
Proximity: Onsite
Type: Bistro
Type: Casual
Type: Dress code
Type: International
Type: Oriental
Type: Pizzeria
Cafe Or Coffee Shop: Yes
Snack Bar: Yes
Room Service Available: Yes
Banquet Facilities: Yes
(Swimming) beach (Onsite)
Amusement Parks (37 Miles)
Beach (Onsite)
Beach facilities (Onsite)
Boating (Nearby)
Casino / Gambling
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (2 Miles)
Cultural Sites (53 Miles)
Driving distances to attractions ()
Entertainment / Nightlife (Onsite)
Fishing (Nearby)
Golf (Onsite)
Helicopter/airplane sightseeing
Hiking
Historical Areas (53 Miles)
Hunting
Jet skiing
Natural Sites (44 Miles)
Parks/Zoos (37 Miles)
Ping Pong (Onsite)
Playground (Onsite)
Running track/path
Scuba Diving (Nearby)
Shopping (Onsite)
Snorkeling
Tennis (Onsite)
Theme Park (47 Miles)
Volleyball (Onsite)
Water park (Onsite)
Water Skiing (Nearby)
Windsurfing (Nearby)
Our rooms feature Sleep Like a Rock® bedding, a 42-inch flat-screen HDTV, custom-designed furniture, and specially selected artwork. The bathrooms have Hansgrohe rain showers and Rock Spa® bath products. Stay connected with wireless internet, and enjoy our minibar, bar service, and 24-hour room service. Our amenities include an in-room safe, Bluetooth-enabled wireless alarm clock radio, and complimentary streaming music channels. Stay active with on-demand yoga videos through Rock Om®. Deluxe Room King is for 1 adult & 1 kid up to 12. Deluxe Room Double sleeps up to 3 adults & 1 kid under 17, or 2 adults & 2 kids under 17, or 1 adult & 3 kids under 17. Bed types are not guaranteed.
Cancun - CUN (13 Miles)
Airport Shuttle Service Available: Yes
Hard Rock Hotel Cancun is located just 25 minutes from Cancun International Airport. Transportation from the airport is included. *To confirm the transportation service included, please e-mail the resort at least 10 days prior to the arrival date to vacationplanners@hrhcancun.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Wednesday, Thursday, Tuesday, Friday, Monday, Saturday, Sunday
Front Desk Available: Yes
Front Desk Available 24 Hours
Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.
Animals are permitted; You must contact resort prior to travel for restrictions and or fees.
Pet-friendly resort ONLY allows dogs and cats. Maximum two pets is allowed per room for USD $150 per pet per stay. The pet weight limit is 18 kilos/50 pounds. Guests staying with pets MUST sign an agreement upon check-in.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.
All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
The fees include the 5% state lodging tax.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Legendary or Palace Premier owners with active or inactive memberships and RCI memberships beginning with (C086, 3159, C793, and F102) cannot travel to any all-inclusive Hard Rock properties, and all violations will be canceled. They can travel to Hard Rock in Tenerife only (DE27, DG31, and DG32).
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
The program covers all meals, beverages, on-site resort activities, non-motorized water sports, and transportation to and from the airport. The 2024 all-inclusive fees are refundable for cancellations made within 5 or more days before check-in. A one-day penalty will apply for cancellations made less than 5 days before check-in in low season. In high season fees are refundable for cancellations made 30 or more days before check-in. A two-day penalty will apply for cancellations made less than 30 days before check-in. High season includes Jan 01-02, Feb 01-05, Feb 14-19, Mar 24-31, Jun 22-Aug 17, Sep 12-16, and Nov 14-18. The rest of the year is considered as low season. Reservations that have not been prepaid, cannot be canceled and reconfirmed again for the same resort and travel dates to make use of the discount window of the current promotion. Any reconfirmations will be classified as promotion violations and will not be able to receive the benefit/discount of the current promotion.
Date Range | Fee | Details |
---|---|---|
Aug 20, 2024 - Oct 31, 2024 | 325.50 US Dollars (per Adult, per Day in a Hotel) | |
Aug 20, 2024 - Oct 31, 2024 | 124.00 US Dollars (per Child, per Day in a Hotel) | |
Nov 01, 2024 - Dec 20, 2024 | 339.50 US Dollars (per Adult, per Day in a Hotel) | |
Nov 01, 2024 - Dec 20, 2024 | 124.00 US Dollars (per Child, per Day in a Hotel) | |
Dec 21, 2024 - Jan 02, 2025 | 684.21 US Dollars (per Adult, per Day in a Hotel) | Hotel 04/02 unit fees. Please verify occupancy required above. |
Dec 21, 2024 - Jan 02, 2025 | 587.72 US Dollars (per Adult, per Day in a Hotel) | Hotel 02/02 unit fees. Please verify occupancy required above. |
Dec 21, 2024 - Jan 02, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) | |
Jan 03, 2025 - Apr 12, 2025 | 384.21 US Dollars (per Adult, per Day in a Hotel) | |
Jan 03, 2025 - Apr 12, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) | |
Apr 13, 2025 - Apr 20, 2025 | 542.98 US Dollars (per Adult, per Day in a Hotel) | Hotel 02/02 unit fees. Please verify occupancy required above. |
Apr 13, 2025 - Apr 20, 2025 | 573.68 US Dollars (per Adult, per Day in a Hotel) | Hotel 04/02 unit fees. Please verify occupancy required above. |
Apr 13, 2025 - Apr 20, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) | |
Apr 21, 2025 - Jun 16, 2025 | 363.16 US Dollars (per Adult, per Day in a Hotel) | Hotel 02/02 unit fees. Please verify occupancy required above. |
Apr 21, 2025 - Jun 16, 2025 | 393.86 US Dollars (per Adult, per Day in a Hotel) | Hotel 04/02 unit fees. Please verify occupancy required above. |
Apr 21, 2025 - Jun 16, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) | |
Jun 17, 2025 - Aug 19, 2025 | 414.91 US Dollars (per Adult, per Day in a Hotel) | Hotel 04/02 unit fees. Please verify occupancy required above. |
Jun 17, 2025 - Aug 19, 2025 | 392.98 US Dollars (per Adult, per Day in a Hotel) | Hotel 02/02 unit fees. Please verify occupancy required above. |
Jun 17, 2025 - Aug 19, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) | |
Aug 20, 2025 - Oct 31, 2025 | 341.23 US Dollars (per Adult, per Day in a Hotel) | |
Aug 20, 2025 - Oct 31, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) | |
Nov 01, 2025 - Dec 17, 2025 | 363.16 US Dollars (per Adult, per Day in a Hotel) | |
Nov 01, 2025 - Dec 17, 2025 | 245.61 US Dollars (per Child, per Day in a Hotel) |
See Applicable Fees for more information on any applicable Resort Fees.