Mandatory All-Inclusive
all inclusive fees apply

Hard Rock Hotel Cancun

TripAdvisor Rating

  20481 Reviews
Property ID:
2065
Address:
Kilómetro 14.5 Paseo Kukulcán Zona Hotelera Cancún Quintana Roo 77500 Mexico
Phone Number:
52 998/881-3600

Overview

Hard Rock Hotel Cancun is a beach paradise that has become a preferred destination for many rock stars and also for families and traveling couples thanks to its fantastic facilities. Children and teenagers will find kids' clubs, games room and family entertainment options. The beach complex has a fantastic swimming pool and sun terrace, 2 pool bars, restaurants and snack bars, a gym and spa facilities. Enjoy unlimited access to the amenities of the All Inclusive plan such as incredible culinary experiences in 6 first-class restaurants. Our suites and rooms offer unrivaled luxuries: Jacuzzi tub, 32" flat screen TVs, bathrobes and slippers, premium bathroom amenities, a stocked mini bar, and elegant white fine cotton sheets and duvet with PURE © for those seeking hassle-free sleep in our allergy-free rooms.

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the price of the accommodations.1

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory usage fee is 17.75 USD, per person, per stay, for all units. Only Credit Cards accepted. Foreigner fee. Complete form & payment at https://visitax.gob.mx BEFORE DEPARTURE.

Resort Fees

  • Pets fee is 150 USD for all units, per week. Only Credit Cards accepted. A maximum of two pets, each under 50 pounds, and fee is per pet, per week. Dogs and cats ONLY.

Availability

0 units available
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Location

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Resort Information

Resort Amenities
Resort AmenitiesRestaurants and DiningActivitiesAccessibilityUnit InfoAirport InformationCheck-In InformationFront Desk Information
  • Resort Amenities
  • Restaurants and Dining
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • Front Desk Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Billiards or pool table (Yes)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Conference facilities (Onsite)
  • Currency exchange (Onsite)
  • Dry cleaning/laundry service (Onsite)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
  • Languages spoken onsite (English, Mandarin, Portuguese)
  • Medical facility (Onsite)
  • Movie Rental (Yes)
  • Multilingual staff (Yes)
  • Nightclub (3 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - total number of pools (4)
  • Poolside bar (Yes)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Steam Room (Yes)
  • Swimming pool (Onsite)

Policy Restrictions

  • Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.
  • Pet Information: Animals are permitted; You must contact resort prior to travel for restrictions and or fees.

Other Information

  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • If applicable, additional fees for some utilities, including gas and electricity may be charged by the resort and varies based on stay duration, season, room size and actual usage, and is payable directly to the resort by you. These fees are not included in the total booking price.
  • Legendary or Palace Premier owners with active or inactive memberships and RCI memberships beginning with (C086, 3159, C793, and F102) cannot travel to any all-inclusive Hard Rock properties, and all violations will be canceled. They can travel to Hard Rock in Tenerife only (DE27, DG31, and DG32).
  • Pet-friendly resort for dogs and cats ONLY. A maximum of two pets is allowed per room, and the weight limit is 18 kilos/50 pounds per pet. Guests bringing a pet (or pets) MUST sign an agreement upon check-in.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

All Inclusive Information1

This is a Mandatory All-Inclusive Resort. Mandatory All-Inclusive means that you must participate in the resort's all-inclusive program and you are required to pay the associated all-inclusive fees. All-inclusive fees are due directly to the resort at or before check-in and are required for all members of your party. The all-inclusive fees for this resort are listed below:

All-Inclusive Prepayment Policy 7 nights mandatory all inclusive. All-inclusive fees must be prepaid according to the travel season: • High Season (Dec 18–Jan 5 and Holy Week): Payment due 45 days before check-in. • Low Season (Jan 6–Dec 17, excluding Holy Week): Payment due 15 days before check-in. Late payment may result in loss of discounts or reservation cancellation. Prepayment Contact: U.S.: (866) 437-5817 | Canada: (866) 640-1681 Brazil: +55 11 5461-6050 Mexico/Other Countries: +52 55 5283 1107 Email: info@prepayment-allinclusive.com Hours (GMT-6): Mon–Fri 8 AM–6 PM; Sat 9 AM–2 PM. A representative may contact you to collect payment. Cancellation Policy • Low Season: 30+ days before check-in: 1-night penalty; less than 30 days: no refund. • High Season: 45+ days before check-in: full refund; less than 45 days: no refund. If no refund is requested, payment may be applied to a future reservation at participating PAM Resorts: Hard Rock Cancun, Riviera Maya, Vallarta, Los Cabos, or Punta Cana. Prepayment confirms acceptance of these terms. Complimentary round-trip airport transfers must be requested by email at transfercancun@rcdhotels.com a minimum of ten days before the scheduled check-in date and must include all guests’ names, flight numbers, and arrival and departure dates and times. If your reservation is made less than ten days in advance or if your stay is reserved for less than three nights, complimentary transportation is not provided.

All Inclusive Fees and program terms and conditions are determined by each Resort and are subject to change without notice.

Date Range
Fee
Details
Date Range:
Nov 01 2026 - Dec 16 2026
Fee:
405.27 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Nov 01 2026 - Dec 16 2026
Fee:
387.72 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Nov 01 2026 - Dec 16 2026
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Dec 17 2026 - Jan 02 2027
Fee:
702.63 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Dec 17 2026 - Jan 02 2027
Fee:
685.09 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Dec 17 2026 - Jan 02 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Jan 03 2027 - Feb 03 2027
Fee:
468.42 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Jan 03 2027 - Feb 03 2027
Fee:
455.27 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Jan 03 2027 - Feb 03 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Feb 04 2027 - Mar 20 2027
Fee:
475.44 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Feb 04 2027 - Mar 20 2027
Fee:
462.28 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Feb 04 2027 - Mar 20 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Mar 21 2027 - Mar 27 2027
Fee:
592.98 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Mar 21 2027 - Mar 27 2027
Fee:
557.90 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Mar 21 2027 - Mar 27 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Mar 28 2027 - Apr 30 2027
Fee:
414.04 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Mar 28 2027 - Apr 30 2027
Fee:
431.58 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Mar 28 2027 - Apr 30 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
May 01 2027 - May 31 2027
Fee:
357.02 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
May 01 2027 - May 31 2027
Fee:
374.56 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
May 01 2027 - May 31 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Jun 01 2027 - Jun 16 2027
Fee:
399.13 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Jun 01 2027 - Jun 16 2027
Fee:
416.67 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Jun 01 2027 - Jun 16 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Jun 17 2027 - Aug 18 2027
Fee:
458.77 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Jun 17 2027 - Aug 18 2027
Fee:
440.35 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Jun 17 2027 - Aug 18 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Aug 19 2027 - Oct 30 2027
Fee:
357.02 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Aug 19 2027 - Oct 30 2027
Fee:
374.56 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Aug 19 2027 - Oct 30 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:
Date Range:
Oct 31 2027 - Dec 22 2027
Fee:
416.67 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 02/02 unit fees. Please verify occupancy required above.
Date Range:
Oct 31 2027 - Dec 22 2027
Fee:
399.13 US Dollars (per or Adult, per Day in a Hotel)
Details:
Hotel 04/02 unit fees. Please verify occupancy required above.
Date Range:
Oct 31 2027 - Dec 22 2027
Fee:
.00 US Dollars (per or Child, per Day in a Hotel)
Details:

Click here to see more information on applicable Resort Fees.

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1 For Premium Membership Rules click here. Additional terms and conditions apply for some benefits.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.

*Offer ends on 11/17/26 at 11:59 PM EST. Offer available while supplies last. Promotional discounts and offer may not apply to all properties. We reserve the right to cancel any non-compliant reservations at our sole discretion. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. These vacations are limited. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Offer cannot be redeemed for cash or combined with any other offers. Offer is non-transferable. Additional fees for items specific to your stay or for optional services may apply (for example, cleaning fees, parking fees, pet fees, additional guest fees, etc). Other restrictions may apply. Offer void where prohibited by law. All prices are based in U.S. dollars (USD).

 
Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $509 USD per week when booked through the call center, and $499 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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