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AI Sun Palace

Property ID:  2902

Address:  Boulevard Kukulcán Kilómetro 20, Zona Hotelera ZONA HOTELERA Cancún Quintana Roo Benito Juárez 77500 Mexico

Phone: 998-8914100

We're sorry, but this resort does not currently have any availability. Please check again later.
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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (Portuguese, French, German, Spanish, English)

Laundry facilities (Nearby)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (Nearby)

Onsite - Swimming pool - total number of pools  (3)

Post Office (Onsite)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Nearby)

Boating (Nearby)

Entertainment / Nightlife (Onsite)

Fishing (Nearby)

Golf (2 Miles)

Helicopter/airplane sightseeing (6 Miles)

Hiking (56 Miles)

Jet skiing (Nearby)

Local Tourism Web address ()

Ping Pong (Onsite)

Running track/path (Nearby)

Scuba Diving (Onsite)

Shopping (3 Miles)

Snorkeling (12 Miles)

Tennis (9 Miles)

Water Skiing (Nearby)

Windsurfing (Nearby)


Elevator: Yes

Equipment For Deaf: No

Braile Or Raised Signage: No

All Inclusive Information

All Inclusive Resort

This is a/an Mandatory All-Inclusive Resort. Additional all-inclusive package fees apply and are not included in the price of accommodation. Mandatory all-inclusive resorts require additional fees to be paid directly to the resort at or before check-in. Booking a reservation at this property requires the traveler to pay all-inclusive fees for all members of his or her party; there is no option to opt-out of the all-inclusive package at this resort.

Date Range Fee Details
Jan 06, 2018 - Apr 07, 2018 2999.00 US Dollars (per Couple, per Week in a Studio) .
Apr 08, 2018 - Aug 18, 2018 2474.00 US Dollars (per Couple, per Week in a Studio) .
Aug 19, 2018 - Dec 21, 2018 2400.00 US Dollars (per Couple, per Week in a Studio) .
Aug 20, 2017 - Dec 22, 2017 2330.00 US Dollars (per Couple, per Week in a Studio) .
Dec 22, 2018 - Dec 29, 2018 3674.00 US Dollars (per Couple, per Week in a Studio) .
Apr 23, 2017 - Aug 19, 2017 2402.00 US Dollars (per Couple, per Week in a Studio) .
Dec 23, 2017 - Jan 05, 2018 3567.00 US Dollars (per Couple, per Week in a Studio) .

Unit Info

Palace Resorts guest rooms are spacious and luxurious, with amenities like Double Whirlpool Tub, 24-hour room service, unlimited long distance calling to the US and Canada, CHI-brand personal-care products, wireless internet and in-room premium beer, wine and spirits.

Airport Location

Cancun - CUN (8 Miles)

Airport Shuttle Service Available: Yes

Sun Palace is only 25 minutes from Cancun International Airport. If All Inclusive program fees are paid at least 30 days prior to arrival, transportation from the airport is included, to confirm this service please contact at least 10 days prior to arrival date to the following email: and provide Palace with your reservation information (RCI ID number, Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date, time and Number of travelers). You will receive a confirmation via email, which you must print and bring with you when you get picked up at the airport. If AI fees are not pre paid, the shuttle service is not included.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Wednesday, Monday, Tuesday, Saturday, Sunday, Thursday, Friday

Express Check In / Check Out Available: No

Pay AI at least 30 days prior and contact to schedule your transfer from the airport.

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

Current News

Policy Restrictions

Minimum age check-in is 21.

Maximum Occupancy of 2 adults per room, no exceptions.

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

Mandatory 7 Nights All Inclusive Program. Fees are per couple, per week. Maximum 2 people per unit allowed. Units have only one King size bed. Adult Only Resort (Must be over 21 years old). Palace and Legendary owners can't confirm into Palace properties thru RCI.

There is a 3% state lodging tax.

*Special Promotion: Receive 1,500 resort credits in complete indulgences if you prepay the all inclusive fee at least 30 days prior to the check-in date. Members confirmed in consecutive weeks can only use up to 1,500 credits per week and cannot be accumulated.

To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Pre pay 30 days prior to arrival and also get round trip airport shuttle service: Airport-Hotel-Airport. Resort Credits usage is subject to 16% tax, payable by member. To receive benefit, please contact Palace at 1-866-437-5817 or e-mail them to

To receive benefit, please contact Palace at 1-866-437-5817 or e-mail them to