Property ID: 2902
Address: Boulevard Kukulcán Kilómetro 20 Zona Hotelera Cancún Quintana Roo 77500 Mexico
Phone: 52 998/891-4100
Sun Palace is an adults-only resort on the Cancun coast with 252 guest rooms in contemporary style, all featuring private balconies with breathtaking views of the Caribbean Sea or Nichupte Lagoon, and a wide variety of amenities like Double Whirlpool Tub, 24-hour room service and luxurious king-size beds. Four restaurants and three bars offer delicious dishes and premium spirits, and it is all part of the All-Inclusive experience. Whats more, golfers can enjoy a round at the Moon Spa & Golf Club, designed by Jack Nicklaus, just outside the hotel compound. At luxurious Sun Palace Spa, expert hands pamper you with therapies that offer renovation and relaxation. . For further information please visit http://palaceresorts.rci-rst.com/ENG/index.html
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Gift shops or newsstand (Yes)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
Languages spoken onsite (German, Spanish, Portuguese, French, English)
Laundry facilities (Nearby)
Medical facility (Onsite)
Multilingual staff (Yes)
Onsite - Swimming pool - total number of pools (3)
Post Office (Onsite)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Television in lobby (No)
Snack Bar: Yes
Beach facilities (Onsite)
Entertainment / Nightlife (Onsite)
Golf (2 Miles)
Helicopter/airplane sightseeing (6 Miles)
Hiking (56 Miles)
Jet skiing (Nearby)
Local Tourism Web address ()
Ping Pong (Onsite)
Running track/path (Nearby)
Scuba Diving (Onsite)
Shopping (3 Miles)
Snorkeling (12 Miles)
Tennis (9 Miles)
Water Skiing (Nearby)
Palace Resorts guest rooms are spacious and luxurious, with amenities like Double Whirlpool Tub, 24-hour room service, unlimited long distance calling to the US and Canada, CHI-brand personal-care products, wireless internet and in-room premium beer, wine and spirits.
Cancun - CUN (8 Miles)
Airport Shuttle Service Available: Yes
Sun Palace is only 25 minutes from Cancun International Airport.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Wednesday, Tuesday, Thursday, Sunday, Saturday, Monday, Friday
Express Check In / Check Out Available: No
Front Desk Available: Yes
Front Desk Available 24 Hours
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory 7 Nights All Inclusive Program. Fees are per couple, per night. Adults Only (must be over 21 years old). *Different fees apply during the same week confirmed & will be charged daily according to each stay. The program includes all meals, beverages, activities, non-motorized water sports. The 3% state lodging tax is already included in the AI fee.
See Current News for more information on Resort Fees.
Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Minimum age check-in is 21.
Maximum Occupancy of 2 adults per room, no exceptions.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
You will receive a confirmation via email, which you must print and bring with you when you get picked up at the airport. For more information, also visit https://www.palaceresorts.com
All Inclusive program must be paid upon check in. Your reservation includes Airport-Hotel-Airport transportation. To receive transportation benefit, please contact Palace via e-mail to firstname.lastname@example.org and provide them with your reservation information (RCI ID number, Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date, time and Number of travelers).
*Special Promotion: Receive 1,500 resort credits in complete indulgences. Members confirmed in consecutive weeks can only use up to 1,500 credits per week and cannot be accumulated. Resort Credits usage is subject to 16% tax, payable by member.
Mandatory 7 Nights All Inclusive Program. Fees are per couple, per night. Maximum 2 people per unit allowed. Units have only one King size bed. Adult Only Resort (Must be over 21 years old). Palace Premier owners can not travel to Palace resorts (DG53, DG63, DG64, DG65, DG66,2902 & C794).
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
RCI has no affiliation with Aquaworld, and makes no representations regarding the safety of any service or off-site amenity offered by Aquaworld.
RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
There is a 3% state lodging tax.
All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation