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All Inclusive - Moon Palace

Property ID:  4227

Address:  Manzana 40 Lotes 7 y 7A, Fraccionamiento Tamul Rancho San Miguel, Carretera Federal Chetumal-Cancún CARR.FED.CHETUMAL-CANCUN Cancún Quintana Roo Benito Juárez 77500 Mexico

Phone: 998-8816000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (Portuguese, Italian, French, German, Spanish, Russian, English)

Medical facility (Onsite)

Movie Rental  (No)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Post Office (12 Miles)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (Onsite)

Amusement Parks (6 Miles)

Archery (None)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Nearby)

Bowling Alley (16 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (11 Miles)

Cultural Sites (Nearby)

Driving distances to attractions ()

Entertainment / Nightlife (Onsite)

Fishing (Nearby)

Golf (Onsite)

Golf - driving range ()

Golf - miniature (Onsite)

Helicopter/airplane sightseeing (19 Miles)

Hiking (Onsite)

Historical Areas (7 Miles)

Hunting (None)

Ice skating (None)

Jet skiing (Onsite)

Local Tourism Web address ()

Natural Sites (Onsite)

Parks/Zoos (5 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Running track/path (Onsite)

Safari (Nearby)

Scuba Diving (Nearby)

Shopping (Onsite)

Snorkeling (Onsite)

Snowboard Lessons (None)

Tennis (Onsite)

Theme Park (Onsite)

Volleyball (Onsite)

Water park (6 Miles)

Water Skiing (Nearby)

Windsurfing (Nearby)

Accessibility

Elevator: Yes

Equipment For Deaf: Yes

Braile Or Raised Signage: Yes

All Inclusive Information

All Inclusive Resort

This is a/an Mandatory All-Inclusive Resort. Additional all-inclusive package fees apply and are not included in the price of accommodation. Mandatory all-inclusive resorts require additional fees to be paid directly to the resort at or before check-in. Booking a reservation at this property requires the traveler to pay all-inclusive fees for all members of his or her party; there is no option to opt-out of the all-inclusive package at this resort.

Date Range Fee Details
Aug 21, 2016 - Dec 16, 2016 320.00 US Dollars (per Unit, per Day) Additional Adult in same room US$119 & Child 4-17 years old US$59 per night.
Dec 17, 2016 - Jan 03, 2017 490.00 US Dollars (per Unit, per Day) Additional Adult in same room US$119 & Child 4-17 years old US$59 per night.

Unit Info

Palace Resorts guest rooms are spacious and luxurious, with amenities like Double Whirlpool Tub, 24-hour room service, unlimited long distance calling to the US and Canada, CHI-brand personal-care products, wireless internet and in-room premium beer, wine and spirits.

Airport Location

Cancun - CUN (4 Miles)

Airport Shuttle Service Available: Yes

Cancun International Airport is located just 6 kilometers from the Moon Palace hotel. Leaving the airport take a right towards Cancun-Tulum highway and approximately 2.5 kilometers, turn left where the Moon Palace Hotel sign is. Transportation from the airport is included, to confirm this service please contact at least 10 days prior to arrival date to the following email: transfercancun@palaceresorts.com and provide Palace with your reservation information (RCI ID number, Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date, time and Number of travelers). You will receive a confirmation via email, which you must print and bring with you when you get picked up at the airport.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Sunday, Tuesday, Monday, Wednesday, Saturday, Friday, Thursday

Express Check In / Check Out Available: Yes

Once your unit is confirmed, please contact transfercancun@palaceresorts.com to schedule your transfer from the airport.

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

Current News

Policy Restrictions

Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.

Animals are not permitted; could result in forfeiture of the unit and/or other penalties.

Other Information

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Mandatory All Inclusive Program. Fees are per room, per night in single or double occupancy. Palace Owners can't confirm into Palace properties thru RCI.

There is a 3% state lodging tax.

Once your unit is confirmed, please contact transfercancun@palaceresorts.com to schedule your transfer from the airport.

All members traveling between: June 1st – July 31st and Weeks 51-52 and 53, MUST pre-pay at least 30 days prior to arrival the All Inclusive program fees in full and must provide guest names and ages to the following e-mail address (info@prepayment-allinclusive.com). NO EXCEPTIONS!!!