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All Inclusive - Hard Rock Hotel Riviera Maya Heaven

Property ID:  5703

Address:  Lote 3 Rancho El Trébol, Carretera Federal Cancún-Tulum Kilómetro 72 Municipio Solidaridad 72 MUNICIPIO SOLIDARIDAD Puerto Aventuras Quintana Roo Solidaridad 77400 Mexico

Phone: 984-8751100

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (No)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (English, Spanish)

Laundry facilities (Onsite)

Medical facility (Onsite)

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - total number of pools  (2)

Onsite - Wave pool (No)

Poolside bar (Yes)

Post Office 

Salon (Onsite)

Sauna (No)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (6 Miles)

Amusement Parks (9 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Nearby)

Children Activities (Onsite)

Cinema/Movie Theater (12 Miles)

Cultural Sites (19 Miles)

Driving distances to attractions ()

Entertainment / Nightlife (Onsite)

Fishing (Nearby)

Golf (Nearby)

Golf - driving range ()

Historical Areas (25 Miles)

Jet skiing 

Lake (1 Miles)

Natural Sites (9 Miles)

Parks/Zoos (9 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Safari (12 Miles)

Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (9 Miles)

Volleyball (Onsite)

Water park (16 Miles)

Water Skiing (Nearby)

Windsurfing (Nearby)

Wineries (12 Miles)

Accessibility

Elevator: Yes

Equipment For Deaf: Yes

Braile Or Raised Signage: No

All Inclusive Information

All Inclusive Resort

This is a/an Mandatory All-Inclusive Resort. Additional all-inclusive package fees apply and are not included in the price of accommodation. Mandatory all-inclusive resorts require additional fees to be paid directly to the resort at or before check-in. Booking a reservation at this property requires the traveler to pay all-inclusive fees for all members of his or her party; there is no option to opt-out of the all-inclusive package at this resort.

Date Range Fee Details
Aug 21, 2016 - Oct 31, 2016 1952.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$685 per week.
Nov 01, 2016 - Nov 15, 2016 2053.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$685 per week.
Dec 24, 2016 - Jan 02, 2017 4213.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Jan 03, 2017 - Apr 22, 2017 3157.00 US Dollars (per Couple, per Week) .
Apr 23, 2017 - Aug 19, 2017 2655.00 US Dollars (per Couple, per Week) .
Dec 23, 2017 - Jan 03, 2018 4344.00 US Dollars (per Couple, per Week) .
Aug 20, 2017 - Oct 31, 2017 2453.00 US Dollars (per Couple, per Week) .
Nov 01, 2017 - Dec 22, 2017 2561.00 US Dollars (per Couple, per Week) .
Nov 01, 2016 - Nov 15, 2016 2295.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$766 per week.
Aug 21, 2016 - Oct 31, 2016 2182.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$766 per week.
Dec 15, 2016 - Dec 23, 2016 2415.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 01, 2017 - Dec 22, 2017 2305.00 US Dollars (per Couple, per Week) .
Dec 23, 2017 - Jan 03, 2018 4344.00 US Dollars (per Couple, per Week) .
Jan 03, 2017 - Apr 22, 2017 2842.00 US Dollars (per Couple, per Week) .
Apr 23, 2017 - Aug 19, 2017 2390.00 US Dollars (per Couple, per Week) .
Aug 20, 2017 - Oct 31, 2017 2208.00 US Dollars (per Couple, per Week) .
Aug 21, 2016 - Oct 31, 2016 2067.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 01, 2016 - Nov 15, 2016 2174.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Dec 24, 2016 - Jan 02, 2017 4213.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Dec 24, 2016 - Jan 02, 2017 4213.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Dec 15, 2016 - Dec 23, 2016 2415.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 26, 2016 - Dec 14, 2016 2053.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$685 per week.
Dec 15, 2016 - Dec 23, 2016 2415.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Dec 24, 2016 - Jan 02, 2017 4213.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Aug 21, 2016 - Oct 31, 2016 1952.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$685 per week.
Nov 01, 2016 - Nov 15, 2016 2053.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$685 per week.
Nov 16, 2016 - Nov 25, 2016 2415.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 16, 2016 - Nov 25, 2016 2174.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 16, 2016 - Nov 25, 2016 2295.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$766 per week.
Nov 16, 2016 - Nov 25, 2016 2295.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 26, 2016 - Dec 14, 2016 2053.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$685 per week.
Nov 26, 2016 - Dec 14, 2016 2174.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Nov 26, 2016 - Dec 14, 2016 2295.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$766 per week.
Dec 15, 2016 - Dec 23, 2016 2174.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$806 per week.
Jan 04, 2018 - Apr 07, 2018 3260.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$857 per week.
Apr 08, 2018 - Aug 18, 2018 2735.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$857 per week.
Aug 19, 2018 - Oct 31, 2018 2528.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$857 per week.
Nov 01, 2018 - Dec 21, 2018 2646.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$857 per week.
Dec 22, 2018 - Dec 31, 2018 4479.00 US Dollars (per Couple, per Week) Additional Adult in the same room US$857 per week.

Unit Info

577 ULTRA PLUSH ROOMS & SUITES Head to the front row for all the legendary amenities one room can handle. Go ahead and step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Airport Location

Cancun - CUN (50 Miles)

Airport Shuttle Service Available: Yes

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. To confirm the transportation service included, please send an e-mail to the resort at least 10 days prior to the arrival date to transfercancun@rcdhotels.com and provide them with your reservation information like your RCI I.D., Full Name, Resort Confirmed, Airline, Flight Number, Arrival Date & Time and the number of travelers.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Sunday, Friday, Thursday, Saturday, Wednesday, Monday, Tuesday

Express Check In / Check Out Available: No

Please send an e-mail to transfercancun@ontourdmc.com in order to schedule your transfer from the airport.

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

Current News

Mandatory Fees

State Lodging tax is 3% Ask resort for currency type.

Policy Restrictions

Minimum age check-in is 18.

Min. Occ. 2 adults per unit, additional people at extra cost, max. 4 people per room.

Animals are not permitted; could result in forfeiture of the unit and/or other penalties.

Other Information

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Members with vacation ownership in Palace and/or Legendary, cannot confirm a HARD ROCK All Inclusive Collection resort thru RCI. Please send an e-mail to transfercancun@ontourdmc.com in order to schedule your transfer from the airport.

To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Pre-pay the All Inclusive fees at least 30 days prior to the check in date and receive 1,800 Resort Credits. Members with consecutive weeks confirmed can only use up to 1,800 credits per week & cannot be accumulated. Resort Credits usage is subject to 20% tax, payable by member.

Credits are not redeemable for cash and are not transferable or extendable. To receive benefits and pre-pay All Inclusive program, please call U.S. 1-866-437-5817, CAN 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com Please verify terms and conditions for each promotion. Restrictions apply.

The program includes all meals, beverages, activities, non-motorized water sports and transportation from & to the airport. 3% state lodging tax already included in fees.