El Dorado Royale, A Spa Resort

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access, Wireless Internet Access in all rooms.)

Languages spoken onsite  (Spanish, English)

Medical facility 

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (No)

Onsite - Swimming pool - outdoor  (Unheated)

Onsite - Swimming pool - total number of pools  (5+)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds  (Tennis)

Swimming pool (Onsite)

Proximity: Onsite

Snack Bar: Yes

Room Service Available: Yes

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Casino / Gambling (Onsite)

Entertainment / Nightlife (Onsite)

Equipment Rentals ()

Fishing ()

Golf (3 Miles)

Golf - driving range ()

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)

Tennis (Onsite)

Volleyball (Onsite)

Water park (Onsite)

Water Skiing (4 Miles)

Windsurfing (Nearby)

Wineries (Onsite)

Cancun - CUN (14 Miles)

From Cancun International airport take a right on the Federal highway in the direction of Tulum, and approximately 14 miles ahead you will find the entrance to the resort on your left hand side. You must pass through Playa del Carmen, Puerto Aventuras and Xel-Ha.

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Sunday, Monday, Saturday, Friday

Front Desk Available: Yes

Front Desk Available 24 Hours

Minimum age check-in is 18.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Full service Concierge; Non-motorized water sports: paddleboats, kayak and snorkeling gear; Scuba clinics in the pool; Hospitality Desk; Tennis courts, where rackets and balls are provided free of charge to be used at night (some restrictions apply); Taxes and gratuities included; Live Music and shows; Fitness center; 24 Hrs. Room Service (restrictions apply on rainy days).

What does the Gourmet Inclusive package include? Gourmet à la carte wining & dining, Welcome glass of Champagne, All meals and Gourmet Bites, Unlimited local and selection of international premium brands / Alcoholic and non-alcoholic beverages; Mini-bar with beer, water, soft drinks refilled once a day; Daily and nightly activity program;

RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Exotic owners cannot confirm Exotic properties thru RCI; Exotic property IDs are: 6289, 6290, 6291, 6292, D702, D703, SEH2, SDH2, SEH3, SDH3, SEH5, SDH5, SEH4 & SDH4; Violations will be cancelled.

In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

All AI fees must be paid prior to arrival. Contact resort if there are any questions.

There is a 3% state lodging tax.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

RCI inbounds will be assigned a regular unit for 2 people, RCI doesn't assign swim up units or presidential suites.