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Mayan Palace Riviera Maya

Property ID:  6483

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico

Phone: +52 984 2064000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (English, Spanish)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites ()

Entertainment / Nightlife (Onsite)

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Golf - miniature (28 Miles)

Helicopter/airplane sightseeing 

Hiking (Onsite)

Historical Areas (55 Miles)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites 

Parks/Zoos (4 Miles)

Ping Pong (Onsite)

Playground (14 Miles)

Racquetball 

Running track/path (Onsite)

Scuba Diving (12 Miles)

Shopping (Onsite)

Snorkeling (Onsite)

Squash 

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park 

Water Skiing (Onsite)

Windsurfing (9 Miles)

Wineries (Onsite)

Accessibility

Elevator: Yes

Unit Info

At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel units for up to 2 adults and 2 children, with 1 king or 2 double beds1 bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette2 bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette

Airport Location

Cancun - CUN (22 Miles)

Airport Shuttle Service Available: Yes

Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see a very large stone entrance with the Vidanta logo that welcomes you to the resort. Once inside, follow the signs to the Mayan Palace lobby. Resort offers transportation one way from the airport to the Hotel, to reserve please call at least 5 days prior to arrival to: INT 1800/292-9446 and from MEX 01800/366-6600. Or send an e-mail to: shuttleservice@vidanta.com with the following details: Name, RCI ID number, destination, hotel, airline, flight number, arrival date & time and number of people traveling. To receive the service you must show written confirmation for the shuttle.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Friday, Sunday, Saturday, Thursday

For special transportation fees and shuttle reservations, please contact the resort prior to travel.

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

Current News

Policy Restrictions

Minimum age check-in is 21.

Hotel units are recommended for 2 adults and 2 children under 12 years of age

1 in 3 rule applies.

Animals are not permitted; could result in forfeiture of the unit and/or other penalties.

Other Information

Fees or deposits are charged for some amenities.

Resort applies a US$75 Resort Fee per unit, per week for International residents (members/guests). Fee Includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a welcome drink and boarding passes/faxes printing. For Mexican residents (members/guests) contact Resort at 01800/366-6600.

Security deposit required upon check-in at the resort.

*Mayan owners are allowed to confirm Mayan Properties by regular exchange and extra vacations. Same rules and restrictions must be followed. *Violations to any rule will be cancelled. Extra fees for: Valet Parking, Internet, Gym, SPA, Tennis, Golf and Safe Box. The location of the unit will be assigned upon arrival directly by Mayan. RCI DOES NOT ASSIGN THE UNIT.

*You can ONLY book up to 2 units per calendar year with no more than 1 unit during HIGH season at ALL Mayan Properties. *HIGH SEASON* 2016 (Jun24-Aug07; Nov18-Nov20; Dec16-Jan01). 2017 (Jan06-Apr16; Jun30-Aug13; Nov17-Nov19; Dec22-Dec31). 2018 (Jan05-Apr08; Jun29-Aug12; Nov16-Nov18; Dec21-Dec30). *LOW SEASON is considered any other dates along the year.

There is a 3% state lodging tax.

Credit card imprint required upon check-in at the resort.

ONLY during Low Season: *Consecutive Weeks: 2 weeks back to back must have same check in day. Guest certificate only if owner/co-owner is not traveling. * Multiple Units: 2 Units within the same week could be confirmed into different Resort ID’s, same region and check in day. 2nd unit must have Guest Certificate. *Close date confirmations made 48 hours prior to arrival will not be accepted.