Mayan Palace at Vidanta Riviera Maya
Property ID:
6635
Address:
Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Riviera Maya Playa del Carmen Quintana Roo 77710 Mexico
Phone Number:
52-984 206-4000
Overview
Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spa, Tennis, Golf and Safety Deposit Box.
Additional fees and policies may apply. Please view all fee and policy information below.
Mandatory Fees
- Mandatory resort fee is 770.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
- Mandatory resort fee is 1050.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
- Mandatory resort fee is 1260.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
- Mandatory resort fee is 1400.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
- Mandatory resort fee is 1890.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
- Mandatory resort fee is 2380.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
- Mandatory usage fee is 17.75 U.S. dollars, per person, per stay, for all units. Only Credit Cards accepted. FEE IS PER FOREIGNER. Complete the form & payment at https://visitax.gob.mx before departure.
Resort Fees
- Mandatory environment tax fee is 79.20 local currency for all units. Only Credit Cards accepted. A mandatory environmental tax per reservation per night applies to all units.
- Mandatory state lodging tax fee is 5 % . Cash or Credit is accepted.
Availability
0 units available
Travel Dates
Unit Details
Standard Member Price (USD)
Premium Member Price (USD)
Travel Dates
Unit Details
Standard Member Price (USD)
Premium Member Price (USD)
Load More
Location
Reviews
Resort Information
- Resort Amenities
- Restaurants and Dining
- Activities
- Accessibility
- Unit Info
- Airport Information
- Check-In Information
- Front Desk Information
- ATM/banking (Onsite)
- Bar/lounge (Onsite)
- Business center (Yes)
- Car Rental (Onsite)
- Concierge desk/services (Yes)
- Conference facilities (Small groups)
- Currency exchange (Onsite)
- Dry cleaning/laundry service (Onsite)
- Fitness Center (Onsite)
- Game room (Onsite)
- Gift shops or newsstand (Yes)
- Grocery Shopping Service (Yes)
- Hot tub (Onsite)
- Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
- Languages spoken onsite (English, Spanish)
- Laundry facilities (Onsite)
- Marina (12 Miles)
- Medical facility (Onsite)
- Multilingual staff (Yes)
- Nightclub (12 Miles)
- Onsite - Swimming pool - children's (Yes)
- Onsite - Swimming pool - outdoor (Yes)
- Onsite - Swimming pool - total number of pools (5+)
- Poolside bar (Yes)
- Safe-deposit box (In-Room)
- Salon (Onsite)
- Sauna (Yes)
- Spa (Onsite)
- Sport Courts / Grounds (Onsite)
- Swimming pool (Onsite)
Policy Restrictions
- Hotel units are recommended for 2 adults and 2 children under 12 years of age
- Minimum age check-in is 18.
- Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Other Information
- Credit card imprint required upon check-in at the resort.
- Enjoy a discount at Vidanta Spa, Vidanta Golf, Joyà by Cirque du Soleil (show only) & Jungala Tickets. Resort fee includes round-trip airport transportation, and schedule your pickup between 48 hours after your reservation and 5 days before check-in. Call +1 866/584-3268, or the direct dial number is +322/176-1490. To review all benefits, go to https://elitevacationbenefits.com/.
- Fees or deposits are charged for some amenities.
- Multiple and consecutive reservations are allowed. For multiple reservations, a guest certificate must be added starting with the confirmation of the 2nd unit. Subscriber resort fees apply to multiple reservations when the account holder travels. If you travel without the subscribers listed on the RCI account, you must pay the mandatory guest resort fee. Joint members should contact RCI for special instructions before making their reservation.
- Prepay the fee 48 hours after the unit is confirmed or 30 days before check-in by accessing the email sent by Vidanta with instructions on how to pay online or by phone. Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled.
- Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
- RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
- Security deposit required upon check-in at the resort.
- This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
- Visit https://precheckin.vidanta.com/home to complete your check-in before your arrival. The resort sees your reservation, including guest certificates, within 72 hours of finalizing your reservation. The mandatory resort fee includes a welcome cocktail, gym access for guests, daily housekeeping, onsite transportation, Wi-Fi for three devices, local calls, and an in-room lockbox.
Recommended Resorts
Vacations for heroes - you've earned it
