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Mayan Palace at Vidanta Riviera Maya

Property ID: 6635

Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Riviera Maya Playa del Carmen Quintana Roo 77710 Mexico

Phone: 52-984 206-4000

TripAdvisor Rating

5950 reviews

VIEW AVAILABILITY

Overview

Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spa, Tennis, Golf and Safety Deposit Box.

Mandatory Fees

Mandatory Resort Fee is 770.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.

Mandatory Resort Fee is 1050.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.

Mandatory Resort Fee is 1260.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.

Mandatory Resort Fee is 1400.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.

Mandatory Resort Fee is 1890.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.

Mandatory Resort Fee is 2380.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.

Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete the form and payment at https://visitax.gob.mx prior to departure.

Mandatory environment tax fee is 57.74 local currency . Only Credit Cards accepted. A mandatory environmental tax applies to each reservation per night for 2-bedroom units.

Mandatory environment tax fee is 28.87 local currency . Only Credit Cards accepted. A mandatory environmental tax applies to each reservation per night for 2-bedroom units.

Mandatory State Lodging tax fee is 5 % . Cash or Credit is accepted.

Travel Dates

Unit Details

Standard Member Price

Premium Member Price

Travel Dates

Unit Details

Standard Member Price

Premium Member Price

Explore the Area:

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Small groups)

Currency exchange (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)

Languages spoken onsite (English, Spanish)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's (Yes)

Onsite - Swimming pool - outdoor (Yes)

Onsite - Swimming pool - total number of pools (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites ()

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Golf - miniature (28 Miles)

Helicopter/airplane sightseeing

Hiking (Onsite)

Historical Areas (55 Miles)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites

Parks/Zoos (4 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)

Squash

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park

Water Skiing (Onsite)

Windsurfing (9 Miles)

Unit Info

At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel Units for 2 adults and up to 2 children under 12 years old, with 1 king or 2 double beds.1-bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette.2-bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette.

Airport Location

Cancun - CUN (20 Miles)

Airport Shuttle Service Available: Yes

Cancun Intl. Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link: https://shuttleservices.vidanta.com. Enter your RCI weeks ID plus the relation number confirmed, and follow directions to book it. If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Saturday, Sunday, Friday, Sunday

For special transportation fees and shuttle reservations, please contact the resort prior to travel.

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

Policy Restrictions

Minimum age check-in is 18.

Hotel units are recommended for 2 adults and 2 children under 12 years of age

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

Please pre-check in by visiting https://precheckin.vidanta.com/home. The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. The fee does not cover local taxes.

Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun and The Cascades. Violations will be canceled.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Fees or deposits are charged for some amenities.

This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.

Security deposit required upon check-in at the resort.

Credit card imprint required upon check-in at the resort.

Guests traveling without Subscriber 1 or 2 listed on the RCI account must pay the guest's Mandatory Resort Fee. Joint members should contact RCI for special instructions before making their reservation. Prepay the fee 48 hours after the unit is confirmed or 30 days prior to check-in by accessing the email sent by Vidanta with instructions to pay online or at 866-PAYNOW1/ 866-729-6691.

Multiple and consecutive reservations are allowed. For multiple reservations, a guest certificate must be added starting from the confirmation of the second unit. Subscriber resort fees apply to multiple reservations when the account holders travel.