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Mayan Palace at Vidanta Riviera Maya

Property ID:  6635

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Riviera Maya Playa del Carmen Quintana Roo Solidaridad 77710 Mexico

Phone: 52-984 206-4000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities  (Small groups)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (Wireless Internet Access in all rooms., Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (English, Spanish)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling 

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites ()

Entertainment / Nightlife (14 Miles)

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Golf - miniature (28 Miles)

Helicopter/airplane sightseeing 

Hiking (Onsite)

Historical Areas (55 Miles)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites 

Parks/Zoos (4 Miles)

Ping Pong (Onsite)

Playground (14 Miles)

Racquetball 

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)

Squash 

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park 

Water Skiing (Onsite)

Windsurfing (9 Miles)

Wineries (Onsite)

Unit Info

At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel Units for 2 adults and up to 2 children under 12 years old, with 1 king or 2 double beds.1-bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette.2-bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette.

Airport Location

Cancun - CUN (20 Miles)

Airport Shuttle Service Available: Yes

Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Thursday, Saturday, Sunday, Friday

For special transportation fees and shuttle reservations, please contact the resort prior to travel.

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

Current News

Mandatory Fees

Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.

Policy Restrictions

Minimum age check-in is 21.

Hotel units are recommended for 2 adults and 2 children under 12 years of age

1 in 3 rule applies.

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

There is a 3% state lodging tax.

Resort applies a US$30 Resort Fee per adult, per night, and a US$15 Resort Fee per children per night (5 to 12 years old). Fee includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink, Daily Housekeeping service and 25% resort credits.

Fees or deposits are charged for some amenities.

Credit card imprint required upon check-in at the resort.

Resort credits are calculated on the final total of the mandatory resort fee. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link with your confirmation letter in hand: https://shuttleservices.vidanta.com Please enter your RCI weeks ID plus the relation number confirmed, and follow directions in the website to book transportation

Guest Certificate required if member is not traveling, and for multiple and consecutive reservations starting from the second confirmation, with different names for each reservation. Reservations are checked by ID and name. Reservations with the same name will be cancelled. Multiple reservation must be in the same region and consecutive reservations must start in the same day of the week.

Security deposit required upon check-in at the resort.

If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival. **Close date confirmations made 48 hrs prior to arrival will not be accepted.**