Property ID: 6635
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Riviera Maya Playa del Carmen Quintana Roo 77710 Mexico
Phone: 52-984 206-4000
Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spa, Tennis, Golf and Safety Deposit Box.
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Small groups)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Internet access in public areas (fees may apply) (Wireless Internet Access, Wireless Internet Access in all rooms.)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (English, Spanish)
Laundry facilities (Onsite)
Marina (12 Miles)
Medical facility (Onsite)
Multilingual staff (Yes)
Nightclub (12 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Television in lobby (No)
Snack Bar: Yes
(Swimming) beach (2 Miles)
Amusement Parks (14 Miles)
Beach facilities (Onsite)
Boating (3 Miles)
Bowling Alley (14 Miles)
Casino / Gambling (14 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (14 Miles)
Cultural Sites ()
Fishing (6 Miles)
Golf - driving range ()
Golf - miniature (28 Miles)
Historical Areas (55 Miles)
Jet skiing (Onsite)
Parks/Zoos (4 Miles)
Ping Pong (Onsite)
Running track/path (Onsite)
Scuba Diving (Onsite)
Theme Park (15 Miles)
Water Skiing (Onsite)
Windsurfing (9 Miles)
At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel Units for 2 adults and up to 2 children under 12 years old, with 1 king or 2 double beds.1-bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette.2-bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette.
Cancun - CUN (20 Miles)
Airport Shuttle Service Available: Yes
Cancun Intl. Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link: https://shuttleservices.vidanta.com. Enter your RCI weeks ID plus the relation number confirmed, and follow directions to book it. If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival.
Check In: 17:00
Check Out: 10:00
Weeks Check In Days: Sunday, Friday, Saturday, Friday, Sunday, Saturday
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Hours: 12:00am - 12:00am
Front Desk Available 24 Hours
Mandatory Environment Tax is 26.06 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply to HTL and 1BEDROOM units.
Mandatory Environment Tax is 52.12 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply for 2BEDROOM units.
Resort amenities fee is 450.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 1B unit, per reservation.
Resort amenities fee is 700.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 2B unit, per reservation.
Resort amenities fee is 700.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 3B unit, per reservation.
Resort amenities fee is 700.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 4B unit, per reservation.
Resort amenities fee is 200.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per Hotel unit, per reservation.
Resort amenities fee is 200.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per Studio unit, per reservation.
Minimum age check-in is 21.
Hotel units are recommended for 2 adults and 2 children under 12 years of age
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
There is a 3% state lodging tax.
Security deposit required upon check-in at the resort.
Credit card imprint required upon check-in at the resort.
Fees or deposits are charged for some amenities.
Prepay the resort fee 48 hours after the unit is confirmed, by accessing the email sent by Vidanta resorts with instructions to pay it online. *For further details about Resort Fee benefits please visit www.premiumvacationbenefits.com *Resort Fee does not cover local taxes. Reservations made less than 48 hrs prior to the check-in date will not be accepted.
This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Example: Mayan Palace Owner can confirm the same or Sea Garden, they cannot confirm Grand Mayan. Reservations that violate this rule will be cancelled. For discounts on, tours or entertainment attractions, send an email to email@example.com or call from Mexico 5283-0973; and from the USA 001844-8582517
The resort will reflect the RCI reservation 72 hours after it has been confirmed. Consecutive reservations must start on the same day of the week and multiple reservations must be confirmed in same regions. VIDANTA owners can only exchange their week back to a VIDANTA resort equal to or less than the product or property acquired.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.