Property ID: 6635
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Riviera Maya Playa del Carmen Quintana Roo Solidaridad 77710 Mexico
Phone: 52-984 206-4000
Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spa, Tennis, Golf and Safety Deposit Box.
Arcade/game room (Onsite)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Small groups)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Internet access in public areas (fees may apply) (Wireless Internet Access, Wireless Internet Access in all rooms.)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (Spanish, English)
Laundry facilities (Onsite)
Marina (12 Miles)
Medical facility (Onsite)
Multilingual staff (Yes)
Nightclub (12 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Television in lobby (No)
Snack Bar: Yes
(Swimming) beach (2 Miles)
Amusement Parks (14 Miles)
Beach facilities (Onsite)
Boating (3 Miles)
Bowling Alley (14 Miles)
Casino / Gambling (14 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (14 Miles)
Cultural Sites ()
Entertainment / Nightlife (14 Miles)
Fishing (6 Miles)
Golf - driving range ()
Golf - miniature (28 Miles)
Historical Areas (55 Miles)
Jet skiing (Onsite)
Parks/Zoos (4 Miles)
Ping Pong (Onsite)
Playground (14 Miles)
Running track/path (Onsite)
Scuba Diving (Onsite)
Theme Park (15 Miles)
Water Skiing (Onsite)
Windsurfing (9 Miles)
At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel Units for 2 adults and up to 2 children under 12 years old, with 1 king or 2 double beds.1-bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette.2-bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette.
Cancun - CUN (20 Miles)
Airport Shuttle Service Available: Yes
Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel.
Check In: 17:00
Check Out: 10:00
Weeks Check In Days: Sunday, Friday, Thursday, Saturday
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Hours: 12:00am - 12:00am
Front Desk Available 24 Hours
Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.
Minimum age check-in is 21.
Hotel units are recommended for 2 adults and 2 children under 12 years of age
1 in 3 rule applies.
No Pets. Please contact the resort directly regarding its ADA service animal policy.
There is a 3% state lodging tax.
Credit card imprint required upon check-in at the resort.
Security deposit required upon check-in at the resort.
If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival. **Close date confirmations made 48 hrs prior to arrival will not be accepted.**
Fees or deposits are charged for some amenities.
Guest Certificate is required for multiple and consecutive reservations starting from the second confirmation, with different names for each reservation. Reservations are checked by ID & name. Reservations with the same name will be cancelled. Resort credits are calculated on the final total of the mandatory resort fee. Multiple and consecutive reservations must start in the same day of the week.
Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access the following link with your confirmation letter in hand: https://shuttleservices.vidanta.com Please enter your RCI weeks ID plus the relation number confirmed, and follow directions in the website to book transportation.
Resort applies a US$30 Resort Fee per adult, per night, and a US$15 Resort Fee per children per night (2 to 12 years old). Fee includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink, Daily Housekeeping service and 25% resort credits.