Property ID: 6635
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Municipio de Solidaridad Riviera Maya Quintana Roo Solidaridad 77710 Mexico
Phone: 52-984 206-4000
Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel inside the unforgettable Vidanta Riviera Maya resort. You'll find a casual and relaxed environment where everyone in the family can find a favorite activity and their happiness. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. And with a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing sandy wide beach, coral can be found near the shore, enter with care. Extra fees for: Valet Parking, Internet, Gym, Spa, Tennis, Golf and Safety Deposit Box.
Arcade/game room (Onsite)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Small groups)
Currency exchange (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Internet access in public areas (fees may apply) (Wireless Internet Access)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (English, Spanish)
Laundry facilities (Onsite)
Marina (12 Miles)
Medical facility (Onsite)
Multilingual staff (Yes)
Nightclub (12 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Television in lobby (No)
Snack Bar: Yes
(Swimming) beach (2 Miles)
Amusement Parks (14 Miles)
Beach facilities (Onsite)
Boating (3 Miles)
Bowling Alley (14 Miles)
Casino / Gambling (14 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (14 Miles)
Cultural Sites ()
Entertainment / Nightlife (14 Miles)
Fishing (6 Miles)
Golf - driving range ()
Golf - miniature (28 Miles)
Historical Areas (55 Miles)
Jet skiing (Onsite)
Parks/Zoos (4 Miles)
Ping Pong (Onsite)
Playground (14 Miles)
Running track/path (Onsite)
Scuba Diving (Onsite)
Theme Park (15 Miles)
Water Skiing (Onsite)
Windsurfing (9 Miles)
At Mayan Palace Riviera Maya, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, potable water, and marble bathrooms. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Riviera Maya offers spacious units for groups of all sizes:Hotel Units for 2 adults and up to 2 children under 12 years old, with 1 king or 2 double beds.1-bedroom units for 5 people, with 1 king bed and 2 sofa beds, as well as a kitchenette.2-bedroom units for up to 8 people, (a combination of the two previous units) and a kitchenette.
Cancun - CUN (20 Miles)
Airport Shuttle Service Available: Yes
Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see a very large stone entrance with the Vidanta logo that welcomes you to the resort. Once inside, follow the signs to the Mayan Palace lobby.Resort offers transportation one way from the airport to the Hotel, to reserve please call at least 5 days prior to arrival to: INT 1800/292-9446 and from MEX 01800/366-6600. Or send an e-mail to: email@example.com with the following details: Name, RCI ID number, destination, hotel, airline, flight number, arrival date & time and number of people traveling. To receive the service you must show written confirmation for the shuttle.
Check In: 17:00
Check Out: 10:00
Weeks Check In Days: Sunday, Thursday, Friday, Saturday, Sunday, Saturday
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Hours: 12:00am - 12:00am
Front Desk Available 24 Hours
daily usage fee is 11.00 U.S. dollars. Mandatory Resort Fee per Adult, per night.
Minimum age check-in is 21.
Hotel units are recommended for 2 adults and 2 children under 12 years of age
1 in 3 rule applies.
No Pets. Please contact the resort directly regarding its ADA service animal policy.
*You can ONLY book up to 2 units per calendar year with no more than 1 unit during HIGH season at ALL Mayan Properties. *HIGH SEASON* 2017 (Jun30-Aug03; Nov17-Nov23; Dec22-Jan04/2018). 2018 (Jan05-Apr05; Jun29-Aug16; Nov16-Nov22; Dec21-Jan03/2019). 2019 (Jan04-Apr25; Jun28-Aug15; Nov22-Nov28; Dec20-Jan02/2020). *LOW SEASON is considered any other dates along the year.
There is a 3% state lodging tax.
ONLY during Low Season: *Consecutive Weeks: 2 weeks back to back must have same check in day. Guest certificate only if owner/co-owner is not traveling. * Multiple Units: 2 Units within the same week could be confirmed into different Resort ID’s, same region and check in day. 2nd unit must have Guest Certificate. *Close date confirmations made 48 hours prior to arrival will not be accepted.
*Mayan owners are allowed to confirm Mayan Properties by regular exchange and extra vacations. Same rules and restrictions must be followed. *Violations to any rule will be cancelled. Extra fees for: Valet Parking, Internet, Gym, SPA, Tennis, Golf and Safe Box. The location of the unit will be assigned upon arrival directly by Mayan. RCI DOES NOT ASSIGN THE UNIT.
Security deposit required upon check-in at the resort.
Resort applies a US$11 Resort Fee per adult, per night. Children over 12 years old are consider as adults. Fee includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink and Daily Housekeeping service.
Credit card imprint required upon check-in at the resort.
Fees or deposits are charged for some amenities.