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The Grand Mayan Riviera Maya

Property ID:  6973

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico

Phone: +52 984 2064000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite


(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling ()

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites 

Entertainment / Nightlife (Onsite)

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Hiking (Onsite)

Historical Areas (55 Miles)

Horseback Riding 

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites 

Parks/Zoos (4 Miles)

Playground (14 Miles)


Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)


Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park 

Water Skiing (Onsite)

Windsurfing (9 Miles)

Wineries (Onsite)


Elevator: Yes

Unit Info

The resort has hotel type units for up to 2 adults and 2 children under 12 years old, with 1 king bed and a single sofa bed; 1 bedroom units for 5 people and privacy for 4 have 1 King bed, 2 sofa beds and a partial kitchenette with a medium refrigerator; 2-bedroom units accommodate up to 8 people and have privacy for 6 and are a combination of the previous two. All rooms have cable TV, telephone, safe, air conditioning, closet and bathroom with tub. Some units have a terrace and a small swimming pool, which requires verification with the resort.

Airport Location

Cancun - CUN (20 Miles)

Airport Shuttle Service Available: Yes

Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers transportation one way from the airport to the Hotel, to reserve please call at least 5 days prior to arrival to: INT 1800/292-9446 and from MEX 01800/366-6600. Or send an e-mail to: with the following details: Name, RCI ID number, destination, hotel, airline, flight number, arrival date & time and number of people traveling. To receive the service you must show written confirmation for the shuttle.

Check-In Information

Check In: 15:00

Check Out: 10:00

Weeks Check In Days: Thursday, Sunday, Friday, Saturday

Transportation at concierge.cun @ at least 72 hrs prior to arrival

Current News

Policy Restrictions

Minimum age check-in is 21.

Hotel units are recommended for 2 adults and 2 children under 12 years of age

1 in 3 rule applies.

Animals are not permitted; could result in forfeiture of the unit and/or other penalties.

Other Information

ONLY during Low Season: *Consecutive Weeks: 2 weeks back to back must have same check in day. Guest certificate only if owner/co-owner is not traveling. * Multiple Units: 2 Units within the same week could be confirmed into different Resort ID’s, same region and check in day. 2nd unit must have Guest Certificate. *Close date confirmations made 48 hours prior to arrival will not be accepted.

There is a 3% state lodging tax.

Credit card imprint required upon check-in at the resort.

Fees or deposits are charged for some amenities.

Security deposit required upon check-in at the resort.

*Mayan owners are allowed to confirm Mayan Properties by regular exchange and extra vacations. Same rules and restrictions must be followed. *Violations to any rule will be cancelled. Extra fees for Valet Parking, Internet, Gym, SPA, Tennis, Golf and Safe Box. The location of the unit will be assigned upon arrival directly by Mayan. RCI DOES NOT ASSIGN THE UNIT.

Resort applies a US$75 Resort Fee per unit, per week for International residents (members/guests). Fee Includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a welcome drink and boarding passes/faxes printing. For Mexican residents (members/guests) contact Resort at 01800/366-6600.

*You can ONLY book up to 2 units per calendar year with no more than 1 unit during HIGH season at ALL Mayan Properties. *HIGH SEASON* 2016 (Jun24-Aug07; Nov18-Nov20; Dec16-Jan01). 2017 (Jan06-Apr16; Jun30-Aug13; Nov17-Nov19; Dec22-Dec31). 2018 (Jan05-Apr08; Jun29-Aug12; Nov16-Nov18; Dec21-Dec30). *LOW SEASON is considered any other dates along the year.