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The Grand Mayan Riviera Maya

Property ID:  6974

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico

Phone: +52 984 2064000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling ()

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites 

Entertainment / Nightlife (Onsite)

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Hiking (Onsite)

Historical Areas (55 Miles)

Horseback Riding 

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites 

Parks/Zoos (4 Miles)

Playground (14 Miles)


Scuba Diving (Nearby)

Shopping (Onsite)

Tennis (Onsite)

Water Skiing (Nearby)


Elevator: Yes

Unit Info

The resort has hotel type units for up to 2 adults and 2 children, with 1 king bed and a single sofa bed; 1 bedroom units for 5 people and privacy for 4 have 1 King bed, 2 sofa beds and a partial kitchenette with a medium refrigerator; 2-bedroom units accommodate up to 8 people and have privacy for 6 and are a combination of the previous two. All rooms have cable TV, telephone, safe, air conditioning, closet and bathroom with tub. Some units have a terrace and a small swimming pool, which requires verification with the resort.

Check-In Information

Check In: 15:00

Check Out: 10:00

Weeks Check In Days: Thursday, Saturday, Sunday, Friday

Transportation at concierge.cun @ at least 72 hrs prior to arrival

Current News

Policy Restrictions

Minimum age check-in is 21.

Guests staying at The Grand Mayan are only allowed to use this Resort facilities.

1 in 3 rule applies.

Animals are not permitted; could result in forfeiture of the unit and/or other penalties.

Other Information

There is a 3% state lodging tax.

Resort applies a US$75 Resort Fee per unit, per week for International residents (members/guests). Fee Includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a welcome drink and boarding passes/faxes printing. For Mexican residents (members/guests) contact Resort at 01800/366-6600.

ONLY during Low Season: *Consecutive Weeks: 2 weeks back to back must have same check in day. Guest certificate only if owner/co-owner is not traveling. * Multiple Units: 2 Units within the same week could be confirmed into different Resort ID’s, same region and check in day. 2nd unit must have Guest Certificate. *Close date confirmations made 48 hours prior to arrival will not be accepted.

Credit card imprint required upon check-in at the resort.

Fees or deposits are charged for some amenities.

*Mayan owners are allowed to confirm Mayan Properties by regular exchange and extra vacations. Same rules and restrictions must be followed. *Violations to any rule will be cancelled. Extra fees: Valet Parking, WiFi, Gym, SPA, Tennis, Golf and Safe Box. The unit will be assigned upon arrival, RCI DOES NOT ASSIGN UNITS. Amazing sandy wide beach, coral near the shore, enter with care.

Security deposit required upon check-in at the resort.

*You can ONLY book up to 2 units per calendar year with no more than 1 unit during HIGH season at ALL Mayan Properties. *HIGH SEASON* 2016 (Jun24-Aug07; Nov18-Nov20; Dec16-Jan01). 2017 (Jan06-Apr16; Jun30-Aug13; Nov17-Nov19; Dec22-Dec31). 2018 (Jan05-Apr08; Jun29-Aug12; Nov16-Nov18; Dec21-Dec30). *LOW SEASON is considered any other dates along the year.