The Grand Mayan at Vidanta Riviera Maya

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access in all rooms., Wireless Internet Access)

Laundry facilities (Onsite)

Marina (12 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (12 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Proximity: Onsite

Snack Bar: Yes

(Swimming) beach (2 Miles)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling ()

Boating (3 Miles)

Bowling Alley (14 Miles)

Casino / Gambling (14 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (14 Miles)

Cultural Sites 

Entertainment / Nightlife (Onsite)

Fishing (6 Miles)

Golf (Onsite)

Golf - driving range ()

Hiking (Onsite)

Historical Areas (55 Miles)

Horseback Riding 

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites 

Parks/Zoos (4 Miles)

Playground (Onsite)

Racquetball 

Scuba Diving (Nearby)

Shopping (Onsite)

Tennis (Onsite)

Water Skiing (Nearby)

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Sunday, Saturday, Friday, Thursday

Mandatory Environment Tax is 28.87 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply to HTL and 1BEDROOM units.

Mandatory Environment Tax is 57.74 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply for 2BEDROOM units.

Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Mandatory State Lodging tax is 5 %, . Cash or Credit is accepted. Based on unit rack rate.

Resort amenities fee is 300.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per 1B unit per reservation for the first unit confirmed.

Resort amenities fee is 450.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per 2B unit per reservation for the first unit confirmed.

Resort amenities fee is 150.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per Hotel unit per reservation for the first unit confirmed.

Resort amenities fee is 150.00 U.S. dollars, . Only Credit Cards accepted. Mandatory resort fee per Studio unit per reservation for the first unit confirmed.

Minimum age check-in is 18.

Guests staying at The Grand Mayan are only allowed to use this Resort facilities.

1 in 3 rule applies.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Fees or deposits are charged for some amenities.

Credit card imprint required upon check-in at the resort.

Security deposit required upon check-in at the resort.

This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Vidanta properties can only be confirmed once every 3 years (anniversary year). Rules are verified by name & account, violations will be canceled. GREAT NEWS: For A LIMITED time, an exception to this rule allows members to travel back into this resort through a check-in date of October 31, 2024. The resort is also allowing additional multiple or consecutive units & guest certificates.

The resort allows multiple or consecutive units and guest certificates added, however, the resort fee applies to all additional units, guest certificates, and 1IN3 waiver confirmations is USD $300 per Hotel unit, USD $600 per 1-bedroom unit, and USD $900 per 2-bedroom unit. These fees are per unit, per reservation. Multiple units require a guest certificate starting with the second unit.

Joint members must contact RCI before booking for special instructions. Prepay the resort fee 48 hours after booking and 30 days before check-in by accessing the email sent by Vidanta resorts with instructions to pay it online or calling 866-PAYNOW1/ 866-729-6691. *For more details about Resort Fee benefits please visit www.premiumvacationbenefits.com. Resort Fee does not cover local taxes.

Reservations made less than 48 hrs prior to the check-in date will not be accepted. Please pre-check in by visiting https://precheckin.vidanta.com/home. The resort will have the RCI reservation 72 hours after it has been confirmed. For discounts on tours or entertainment attractions, send an email to contacto@rcitravel.com.mx or call from Mexico at 5283-0973; & from the USA at 001844-8582517.