Property ID: 6974
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo 77710 Mexico
Phone: 52-322-176-1431
The Grand Mayan is a gorgeous resort hotel inside the extraordinary Vidanta Riviera Maya resort. You'll find a luxurious and accommodating environment where everyone can find their happiness. Elevated and refined living spaces provide everything you need for a romantic getaway for two, or for a memorable family vacation. The attentive staff will get to know you by name and look after you like family. The resort is proud to host Cirque du Soleil JOYÀ, a spellbinding show and one-of-a-kind dining experience. And everyone is raving about Jungala Aqua Experience—the wildly exclusive aquatic oasis in the heart of the Mayan jungle that offers thrilling water rides, attractions, and luxurious accommodations. And last but not least, situated on the Caribbean shore, Salum is a charming bohemian village that offers a delightful experience of Mexican culture. With all these incredible offerings, you’ll quickly see why Vidanta Riviera Maya has helped to redefine the Mexican vacation experience.
Mandatory Resort Fee is 980.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
Mandatory Resort Fee is 1820.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
Mandatory Resort Fee is 1190.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
Mandatory Resort Fee is 2240.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
Mandatory Resort Fee is 1750.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
Mandatory Resort Fee is 3290.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete the form and payment at https://visitax.gob.mx prior to departure.
Mandatory Environment Tax fee is 57.74 local currency . Only Credit Cards accepted. A mandatory environmental tax per reservation per night applies to two-bedroom units.
Mandatory Environment Tax fee is 28.87 local currency . Only Credit Cards accepted. A mandatory environmental tax per reservation per night applies to two-bedroom units.
Mandatory State Lodging tax fee is 5 % . Cash or Credit is accepted. Based on unit rack rate.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
Laundry facilities (Onsite)
Marina (12 Miles)
Medical facility (Onsite)
Multilingual staff (Yes)
Nightclub (12 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Proximity: Onsite
Snack Bar: Yes
(Swimming) beach (2 Miles)
Amusement Parks (14 Miles)
Beach (Onsite)
Beach facilities (Onsite)
Bicycling ()
Boating (3 Miles)
Bowling Alley (14 Miles)
Casino / Gambling (14 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (14 Miles)
Cultural Sites
Entertainment / Nightlife (Onsite)
Fishing (6 Miles)
Golf (Onsite)
Golf - driving range ()
Hiking (Onsite)
Historical Areas (55 Miles)
Horseback Riding
Jet skiing (Onsite)
Lake (Onsite)
Natural Sites
Parks/Zoos (4 Miles)
Playground (Onsite)
Racquetball
Scuba Diving (Nearby)
Shopping (Onsite)
Tennis (Onsite)
Water Skiing (Nearby)
The resort has hotel type units with 1 king bed and a single sofa bed; Hotel units are suitable for 2 adults and up to 2 kids under 12 years old. 1 Bedroom units for 5 people and privacy for 4 have 1 King bed, 2 sofa beds and a partial kitchenette with a medium refrigerator; 1BR 05/04 units are suitable for 3 adults and 2 children or 2 adults and 3 children. 2 Bedroom units accommodate up to 8 people and have privacy for 6 and are a combination of the previous two, are suitable for 6 Adults + 2 Children.All rooms have cable TV, telephone, safe, air conditioning, closet and bathroom with tub. Some units have a terrace and a small swimming pool, which requires verification with the resort.
Check In: 17:00
Check Out: 10:00
Weeks Check In Days: Thursday, Friday, Saturday, Sunday
Minimum age check-in is 18.
Guests staying at The Grand Mayan are only allowed to use this Resort facilities.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Security deposit required upon check-in at the resort.
Credit card imprint required upon check-in at the resort.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
Fees or deposits are charged for some amenities.
Please pre-check in by visiting https://precheckin.vidanta.com/home. The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. The fee does not cover local taxes.
Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun and The Cascades. Violations will be canceled.
Guests traveling without Subscriber 1 or 2 listed on the RCI account must pay the guest's Mandatory Resort Fee. Joint members should contact RCI for special instructions before making their reservation. Prepay the fee 48 hours after the unit is confirmed or 30 days prior to check-in by accessing the email sent by Vidanta with instructions to pay online or at 866-PAYNOW1/ 866-729-6691.
Effective June 15th, 2024, mandatory new resort fees will apply to RCI subscribers and their guests for new reservations. Multiple and consecutive reservations are allowed. For multiple reservations, a guest certificate must be added starting from the confirmation of the second unit. Subscriber resort fees apply to multiple reservations when the account holders travel.
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.