Overview

The Grand Mayan is a gorgeous resort hotel inside the extraordinary Vidanta Riviera Maya resort. You'll find a luxurious and accommodating environment where everyone can find their happiness. Elevated and refined living spaces provide everything you need for a romantic getaway for two, or for a memorable family vacation. The attentive staff will get to know you by name and look after you like family. The resort is proud to host Cirque du Soleil JOYÀ, a spellbinding show and one-of-a-kind dining experience. And everyone is raving about Jungala Aqua Experience—the wildly exclusive aquatic oasis in the heart of the Mayan jungle that offers thrilling water rides, attractions, and luxurious accommodations. And last but not least, situated on the Caribbean shore, Salum is a charming bohemian village that offers a delightful experience of Mexican culture. With all these incredible offerings, you’ll quickly see why Vidanta Riviera Maya has helped to redefine the Mexican vacation experience.

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory resort fee is 980.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 1820.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
  • Mandatory resort fee is 1190.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 2240.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
  • Mandatory resort fee is 1750.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 3290.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to guests traveling in this unit type per reservation.
  • Mandatory usage fee is 17.75 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete the form and payment at https://visitax.gob.mx prior to departure.

Resort Fees

  • Mandatory environment tax fee is 79.20 local currency for all units. Only Credit Cards accepted. A mandatory environmental tax per reservation per night applies to all units.
  • Mandatory state lodging tax fee is 5 % . Cash or Credit is accepted. Based on unit rack rate.

Availability

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Resort Information

Resort Amenities
Resort AmenitiesRestaurants and DiningActivitiesAccessibilityUnit InfoAirport InformationCheck-In Information
  • Resort Amenities
  • Restaurants and Dining
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Grocery Shopping Service (Yes)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
  • Laundry facilities (Onsite)
  • Marina (12 Miles)
  • Medical facility (Onsite)
  • Multilingual staff (Yes)
  • Nightclub (12 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - indoor (Unheated)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (5+)
  • Poolside bar (Yes)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Swimming pool (Onsite)

Policy Restrictions

  • Guests staying at The Grand Mayan are only allowed to use this Resort facilities.
  • Minimum age check-in is 18.
  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • Credit card imprint required upon check-in at the resort.
  • Fees or deposits are charged for some amenities.
  • Guests traveling without Subscriber 1 or 2 listed on the RCI account must pay the guest's Mandatory Resort Fee. Joint members should contact RCI for special instructions before making their reservation. Prepay the fee 48 hours after the unit is confirmed or 30 days prior to check-in by accessing the email sent by Vidanta with instructions to pay online or at 866-PAYNOW1/ 866-729-6691.
  • Multiple and consecutive reservations are allowed. For multiple reservations, a guest certificate must be added starting from the confirmation of the second unit. Subscriber resort fees apply to multiple reservations when the account holders travel.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • Security deposit required upon check-in at the resort.
  • The resort sees your reservation, including guest certificates, within 72 hours of finalizing your reservation. The mandatory resort fee includes a welcome cocktail, gym access for guests, daily housekeeping, onsite transportation, Wi-Fi for three devices, local calls, an in-room lockbox, and a 20% discount at Vidanta Spa, Vidanta Golf, Joyà by Cirque du Soleil (show only), and Jungala Tickets.
  • This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
  • Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled. Please visit https://precheckin.vidanta.com/home and complete your pre-arrival check-in before your arrival.
Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions and Privacy Notice.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.
*Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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