Property ID: 6974
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico
Phone: +52 984 2064000
For those looking for excitement, and those who want to rest, The Grand Mayan Riviera Maya certainly pleases everyone. The resort is located in an ideal place for water sports and also just a few minutes from Playa del Carmen, where you can arrange additional services such as deep sea fishing and diving. The resort has a tennis court, or enjoy the 18-hole, par-54 golf course designed by Nicklaus. You can also enjoy an eco-adventure visiting crocodiles, and from May to November, the birth of live turtles and their journey to the sea. Enjoy a fabulous body treatment or a relaxing massage at the spa, or keep in shape using the gym facilities. At the end of the day, enjoy world class dining at one of the modern restaurants, some are outdoors, and enjoy your favorite cocktail at any of the bars on site. For more information visit http://mayanresorts.rci-rst.com/
Arcade/game room (Onsite)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Fitness Center (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Internet access in public areas (fees may apply) (Wireless Internet Access, Wireless Internet Access in all rooms.)
Jacuzzi/Hot tub (Onsite)
Laundry facilities (Onsite)
Marina (12 Miles)
Medical facility (Onsite)
Multilingual staff (Yes)
Nightclub (12 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Swimming pool (Onsite)
Snack Bar: Yes
(Swimming) beach (2 Miles)
Amusement Parks (14 Miles)
Beach facilities (Onsite)
Boating (3 Miles)
Bowling Alley (14 Miles)
Casino / Gambling (14 Miles)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (14 Miles)
Entertainment / Nightlife (Onsite)
Fishing (6 Miles)
Golf - driving range ()
Historical Areas (55 Miles)
Jet skiing (Onsite)
Parks/Zoos (4 Miles)
Playground (14 Miles)
Scuba Diving (Nearby)
Water Skiing (Nearby)
The resort has hotel type units for up to 2 adults and up to 2 children under 12 years old, with 1 king bed and a single sofa bed; 1 bedroom units for 5 people and privacy for 4 have 1 King bed, 2 sofa beds and a partial kitchenette with a medium refrigerator; 2-bedroom units accommodate up to 8 people and have privacy for 6 and are a combination of the previous two. All rooms have cable TV, telephone, safe, air conditioning, closet and bathroom with tub. Some units have a terrace and a small swimming pool, which requires verification with the resort.
Check In: 15:00
Check Out: 10:00
Weeks Check In Days: Saturday, Friday, Sunday, Thursday
Transportation at concierge.cun @ grandmayan.com.mx at least 72 hrs prior to arrival
Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.
State Lodging tax is 3% Ask resort for currency type. Based on unit rack rate.
daily usage fee is 11.00 U.S. dollars. Mandatory Resort Fee per Adult, per night.
Minimum age check-in is 21.
Guests staying at The Grand Mayan are only allowed to use this Resort facilities.
1 in 3 rule applies.
No Pets. Please contact the resort directly regarding its ADA service animal policy.
ONLY during Low Season: *Consecutive Weeks: 2 weeks back to back must have same check in day. Guest certificate only if owner/co-owner is not traveling. * Multiple Units: 2 Units within the same week could be confirmed into different Resort ID’s, same region and check in day. 2nd unit must have Guest Certificate. *Close date confirmations made 48 hours prior to arrival will not be accepted.
There is a 3% state lodging tax.
*You can ONLY book up to 2 units per calendar year with no more than 1 unit during HIGH season at ALL Mayan Properties. *HIGH SEASON* 2017 (Jun30-Aug03; Nov17-Nov23; Dec22-Jan04/2018). 2018 (Jan05-Apr05; Jun29-Aug16; Nov16-Nov22; Dec21-Jan03/2019). 2019 (Jan04-Apr25; Jun28-Aug15; Nov22-Nov28; Dec20-Jan02/2020). *LOW SEASON is considered any other dates along the year.
Fees or deposits are charged for some amenities.
Resort applies a US$11 Resort Fee per adult, per night. Children over 12 years old are consider as adults. Fee includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink and Daily Housekeeping service.
*Mayan owners are allowed to confirm Mayan Properties by regular exchange and extra vacations. Same rules and restrictions must be followed. *Violations to any rule will be cancelled. Extra fees: Valet Parking, WiFi, Gym, SPA, Tennis, Golf and Safe Box. The unit will be assigned upon arrival, RCI DOES NOT ASSIGN UNITS. Amazing sandy wide beach, coral near the shore, enter with care.
Security deposit required upon check-in at the resort.
Credit card imprint required upon check-in at the resort.