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The Grand Mayan Acapulco

Property ID:  6982

Address:  Avenida Costera de las Palmas # 1121 Fraccionamiento Playa Diamante FRACC PLAYA DIAMANTE Acapulco Guerrero Acapulco 39900 Mexico

Phone: 744-4696000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental 

Concierge desk/services (Yes)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service 

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Indoor swimming pool (None)

Internet access in public areas (fees may apply)  (Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (Spanish, English)

Laundry facilities (Onsite)

Marina (16 Miles)

Medical facility (Onsite)

Multilingual staff (No)

Nightclub (7 Miles)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (4)

Onsite - Wave pool (No)

Poolside bar (Yes)

Post Office (Onsite)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Activities

(Swimming) beach (5 Miles)

Amusement Parks (12 Miles)

Archery (None)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling 

Boating (14 Miles)

Bowling Alley (11 Miles)

Casino / Gambling (2 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (2 Miles)

Cross Country Skiing (None)

Cultural Sites (9 Miles)

Downhill Skiing (None)

Driving distances to attractions ()

Entertainment / Nightlife (7 Miles)

Fishing (12 Miles)

Golf (Onsite)

Golf - driving range ()

Golf - miniature (None)

Helicopter/airplane sightseeing (None)

Hiking (None)

Historical Areas (13 Miles)

Horseback Riding (None)

Hunting (None)

Ice skating (None)

Jet skiing (5 Miles)

Lake (5 Miles)

Natural Sites (5 Miles)

Parks/Zoos (12 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball (None)

Running track/path (None)

Safari (None)

Scuba Diving (16 Miles)

Shopping (2 Miles)

Ski School (None)

Snorkeling (16 Miles)

Snowboard Lessons (None)

Squash (None)

Tennis (Onsite)

Theme Park (None)

Volleyball (Onsite)

Water park (1 Miles)

Water Skiing (21 Miles)

Windsurfing (None)

Wineries (2 Miles)

Accessibility

Elevator: Yes

Equipment For Deaf: No

Braile Or Raised Signage: No

Unit Info

Relax in spacious air-conditioned units, whether they are hotel, one or two bedrooms units, all tastefully decorated, with convenient amenities, safe, telephone with voice mail, cable television, air conditioning and roof fan. The bathrooms have a tub, vanity mirror and toiletries with exclusively branded products. 1 and 2 bedroom units have a kitchenette, dining and living room areas, as well as a small pool (the size of a Jacuzzi) on the terrace. Hotel units have a Jacuzzi. Hotel units sleep up to 2 Adults and 2 children under 12 years old. Daily cleaning is performed and an evening amenity is provided. Cribs are available upon request at the front desk. The location of the unit will be assigned upon arrival directly by Mayan. RCI DOES NOT ASSIGN THE UNIT.

Airport Location

Acapulco - ACA (5 Miles)

Airport Shuttle Service Available: Yes

The resort is located within the Mayan Resorts Complex, just off the exit of the “del Sol” Highway. From the Acapulco International Airport, take the highway to Acapulco, and 10 km. on the left is the entrance to the complex . Follow the signs that will take you to The Grand Mayan. The entrance to the Mayan Resorts complex is located on Boulevard de las Naciones.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Thursday, Sunday, Saturday, Friday

Express Check In / Check Out Available: No

The entrance to the Mayan Resorts complex is located on Boulevard de las Naciones.

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

Current News

Mandatory Fees

State Lodging tax is 3% Ask resort for currency type.

daily usage fee is 7.00 U.S. dollars. Mandatory Resort Fee per Adult, per night.

Policy Restrictions

Hotel units are recommended for 2 adults and 2 children under 12 years of age

1 in 3 rule applies.

Animals are not permitted; could result in forfeiture of the unit and/or other penalties.

Other Information

ONLY during Low Season: *Consecutive Weeks: 2 weeks back to back must have same check in day. Guest certificate only if owner/co-owner is not traveling. * Multiple Units: 2 Units within the same week could be confirmed into different Resort ID’s, same region and check in day. 2nd unit must have Guest Certificate. *Close date confirmations made 48 hours prior to arrival will not be accepted.

Resort applies a US$7 Resort Fee per adult, per night. Children over 12 years old are consider as adults. Fee includes: Local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink, Daily Housekeeping service, Safe Box and 10% discount in SPA treatments (does not apply with other SPA promotions).

Credit card imprint required upon check-in at the resort.

Fees or deposits are charged for some amenities.

Security deposit required upon check-in at the resort.

*You can ONLY book up to 2 units per calendar year with no more than 1 unit during HIGH season at ALL Mayan Properties. *HIGH SEASON* 2016 (Jun24-Aug07; Nov18-Nov20; Dec16-Jan01). 2017 (Jan06-Apr16; Jun30-Aug13; Nov17-Nov19; Dec22-Dec31). 2018 (Jan05-Apr08; Jun29-Aug12; Nov16-Nov18; Dec21-Dec30). *LOW SEASON is considered any other dates along the year.

*Mayan owners are allowed to confirm Mayan Properties by regular exchange and extra vacations. Same rules and restrictions must be followed. *Violations to any rule will be cancelled. All resort charges are signed to the room account, cash is not accepted. Extra fees for Valet Parking, Internet, Gym, SPA, Tennis, Golf and Safe Box.

2016-10-19T00:00:00.0000000002016-12-23T00:00:00.000000000Pool will be closed from October 19, 2016 to December 23, 2016.Members will have access to the pools at resorts Mayan Palace Golf & Mayan Palace Beach as an option.