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Ocean Maya Royale

Property ID: A262

Address: KM 299 Carretera Federal Chetumal Playa del Carmen Quintana Roo 77710 Mexico

Phone: 52 984/873-4700

TripAdvisor Rating

11161 reviews

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Overview

The Ocean Maya Royale is located beachfront of the Riviera Maya, the heart of the Mexican Caribbean and very close to Cancun, Tulum, Cozumel and Playa del Carmen. The resort has luxury rooms, a la carte restaurants with the most innovative dishes and a unique section with exotic Balinese beds, a Despacio SPA center, as well as meeting rooms with a capacity of 350 people, in addition to other services. Our resort has a Privilege service, which consists of comfortable and exclusive rooms, a la carte services for those who are looking for a more exclusive stay.

Travel Dates

Unit Details

Standard Member Price

Premium Member Price

Travel Dates

Unit Details

Standard Member Price

Premium Member Price

Explore the Area:

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room

Gift shops or newsstand (Yes)

Grocery Shopping Service (No)

Hot tub (Onsite)

Internet access in public areas (fees may apply) (Wireless Internet Access)

Languages spoken onsite (English, Spanish, French)

Laundry facilities (Onsite)

Marina (15 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - outdoor (Yes)

Onsite - Swimming pool - total number of pools (2)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box (In-Room)

Salon (Onsite)

Sauna (No)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Cafe Or Coffee Shop: Yes

Snack Bar: Yes

Room Service Available: Yes

Activities

Amusement Parks (19 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Casino / Gambling (1 Miles)

Cinema/Movie Theater (15 Miles)

Driving distances to attractions ()

Entertainment / Nightlife (Onsite)

Equipment Rentals (Onsite)

Fishing (2 Miles)

Golf (3 Miles)

Golf - driving range ()

Golf - miniature (36 Miles)

Helicopter/airplane sightseeing

Historical Areas (53 Miles)

Natural Sites (65 Miles)

Parks/Zoos (67 Miles)

Ping Pong (Onsite)

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (15 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park (67 Miles)

Wineries (15 Miles)

Unit Info

Junior Suite, rooms with king size bed or 2 double beds. Room: Free Wi-Fi, Digital safe (free of charge), Minibar (Assorted soft drinks, water and beer), Iron and ironing board, Electric coffee maker, TV with international channels, Terrace with two chairs and table, Bathtub and shower, Magnifying mirror and Hair dryer.

Airport Location

Cancun - CUN (28 Miles)

Airport Shuttle Service Available: Yes

If driving from the Cancun International Airport, just get to the Cancun-Chetumal's highway and drive to the south toward Playa del Carmen. In the Km. 299 you will find Ocean Maya Royale on the left side. Please contact https://www.bluetrippers.com/en/landing/hoteles-h10 if you would like to purchase the airport transfer service.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Saturday

Express Check In / Check Out Available: No

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory All Inclusive Program. The program includes unlimited meals, snacks and drinks, day and night entertainment, non-motorized water sports, tips, and taxes. Fees are subject to change without notice, at the discretion of the resort. Fees may vary per night or week based on the season of travel, such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and the age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort, which may be prior to arrival or upon check-in.

Date Range	Fee
Apr 07, 2024 - Apr 30, 2024	131.00 US Dollars (per Adult, per Day in a Hotel)
May 01, 2024 - Jun 30, 2024	81.00 US Dollars (per Adult, per Day in a Hotel)
Jul 01, 2024 - Aug 20, 2024	88.00 US Dollars (per Adult, per Day in a Hotel)
Aug 21, 2024 - Oct 31, 2024	80.00 US Dollars (per Adult, per Day in a Hotel)
Nov 01, 2024 - Dec 23, 2024	88.00 US Dollars (per Adult, per Day in a Hotel)

See Current News for more information on Resort Fees.

Mandatory Fees

Mandatory Environment Tax is 31.13 local currency, . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

Mandatory Usage Fee is 10.00 U.S. dollars, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Policy Restrictions

Minimum age check-in is 21.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

There is a 3% state lodging tax.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

It is Mandatory to contact the resort at least 7 days prior to traveling to inform the number of people arriving and additional details. Please e-mail the resort at ingrid.champion@premiumtravelclub.com.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.