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Ocean Maya Royale

Property ID:  A262

Address:  Kilómetro 299 Carretera Federal Chetumal Playa del Carmen Quintana Roo playa del carmen, qroo 77710 Mexico

Phone: 984-8734700

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Resort Information

Resort Amenities

Arcade/game room 

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (No)

Internet access in public areas (fees may apply)  (Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (Spanish, English, French)

Laundry facilities (Onsite)

Marina (15 Miles)

Medical facility (Onsite)

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (15 Miles)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (2)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (No)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Type: Fine dining

Type: Reservations Required No

Type: Reservations Required No

Cafe Or Coffee Shop: Yes

Snack Bar: Yes

Room Service Available: Yes


Amusement Parks (19 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Onsite)

Casino / Gambling (15 Miles)

Child care (Onsite)

Cinema/Movie Theater (15 Miles)

Cultural Sites (19 Miles)

Driving distances to attractions ()

Entertainment / Nightlife (15 Miles)

Equipment Rentals (Onsite)

Fishing (2 Miles)

Golf (3 Miles)

Golf - driving range ()

Golf - miniature (36 Miles)

Helicopter/airplane sightseeing 

Historical Areas (53 Miles)

Jet skiing (Onsite)

Natural Sites (65 Miles)

Parks/Zoos (67 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (15 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park (67 Miles)

Windsurfing (Onsite)

Wineries (15 Miles)

Unit Info

244 Mayan Deluxe Garden View units. Modern and elegant decoration with all the comforts. Can accomodate 3 Adults.

Airport Location

Cancun - CUN (28 Miles)

Airport Shuttle Service Available: No

If driving from the Cancun International Airport, just get to the Cancun-Chetumal's highway and drive to the south toward Playa del Carmen. In the Km. 299 you will find Ocean Maya Royale on the left side.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Saturday

Express Check In / Check Out Available: No

Free Transportation to Playa del Carmen (once a day booking required).

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory All Inclusive Program Fees are per person, per day. Adults Only (must be over 18 years old). *A Minimum of 2 Adults per room is required. *There is a Single Occupancy (1 Adult) Fee of US$40 extra per night. *Extra person in same room 20% off. *Reservations for Christmas, New Years, Holy Week and Easter must be for at least 7 (seven) consecutive nights. *Mandatory: Christmas Gala Supplement US$65 per person; New Years Eve Gala Supplement US$70 per person. *Different fees apply during the same week confirmed & will be charged daily according to each stay.

Date Range Fee
May 01, 2018 - Jun 30, 2018 78.10 US Dollars (per Adult, per Day in a Hotel)
Jul 01, 2018 - Aug 20, 2018 84.70 US Dollars (per Adult, per Day in a Hotel)
Aug 21, 2018 - Oct 31, 2018 77.00 US Dollars (per Adult, per Day in a Hotel)
Nov 01, 2018 - Dec 23, 2018 84.70 US Dollars (per Adult, per Day in a Hotel)
Dec 24, 2018 - Jan 01, 2019 195.80 US Dollars (per Adult, per Day in a Hotel)

See Current News for more information on Resort Fees.

Current News

Mandatory Fees

Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.

Policy Restrictions

Minimum age check-in is 18.

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

There is a 3% state lodging tax.

It is Mandatory to contact the resort at least 7 days prior to traveling to inform them of the number of people arriving & additional details. Please call: 52 998 287 2100 Ext. 3709 Mrs. Gabriela Moreno, or via e-mail to

Program includes all meals & drinks, day and night entertainment, non-motorized water sports & tips. The All Inclusive Fees must be paid upon arrival at front desk (cash not accepted). Fees are subject to change without notice.

The program includes unlimited meals, snacks & beverages, day and night entertainment, non-motorized water sports, tips and taxes. It is Mandatory to contact the resort at least 7 days prior to traveling to inform them of the number of people arriving & additional details. Please E-mail Miss. Marisol Chavez at

Mandatory All Inclusive. Rates are per person per day, Resort only accepts guest 18 yrs old or above. Minimum 2 adults per room. Daily fees may vary during the confirmed week.