Ocean Maya Royale

Property ID:  A262

Address:  KM 299 Carretera Federal Chetumal Playa del Carmen Quintana Roo 77710 Mexico

Phone: 52 984/873-4700

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.

Applicable Fees

Mandatory Fees

Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Mandatory environment tax fee is 31.13 local currency . Only Credit Cards accepted. Mandatory Environmental Tax is per unit, per night.

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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Currency exchange (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room 

Gift shops or newsstand (Yes)

Grocery Shopping Service (No)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access)

Languages spoken onsite  (Spanish, French, English)

Laundry facilities (Onsite)

Marina (15 Miles)

Medical facility (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (2)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (No)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Cafe Or Coffee Shop: Yes

Snack Bar: Yes

Room Service Available: Yes

Activities

Amusement Parks (19 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Casino / Gambling (1 Miles)

Cinema/Movie Theater (15 Miles)

Driving distances to attractions ()

Entertainment / Nightlife (Onsite)

Equipment Rentals (Onsite)

Fishing (2 Miles)

Golf (3 Miles)

Golf - driving range ()

Golf - miniature (36 Miles)

Helicopter/airplane sightseeing 

Historical Areas (53 Miles)

Natural Sites (65 Miles)

Parks/Zoos (67 Miles)

Ping Pong (Onsite)

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (15 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (15 Miles)

Volleyball (Onsite)

Water park (67 Miles)

Wineries (15 Miles)

Unit Info

Junior Suite, rooms with king size bed or 2 double beds. Room: Free Wi-Fi, Digital safe (free of charge), Minibar (Assorted soft drinks, water and beer), Iron and ironing board, Electric coffee maker, TV with international channels, Terrace with two chairs and table, Bathtub and shower, Magnifying mirror and Hair dryer.

Airport Location

Cancun - CUN (28 Miles)

Airport Shuttle Service Available: Yes

If driving from the Cancun International Airport, just get to the Cancun-Chetumal's highway and drive to the south toward Playa del Carmen. In the Km. 299 you will find Ocean Maya Royale on the left side. Please contact https://www.bluetrippers.com/en/landing/hoteles-h10 if you would like to purchase the airport transfer service.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Saturday

Express Check In / Check Out Available: No

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 12:00am - 12:00am

Front Desk Available 24 Hours

Policy Restrictions

Minimum age check-in is 21.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

There is a 3% state lodging tax.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

VIP Privilege benefits and access are not included.

It is Mandatory to contact the resort at least 7 days prior to traveling to inform the number of people arriving and additional details. Please e-mail the resort at ingrid.champion@premiumtravelclub.com.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory All Inclusive Program. The program includes unlimited meals, snacks and drinks, day and night entertainment, non-motorized water sports, tips, and taxes. Fees are subject to change without notice, at the discretion of the resort. Fees may vary per night or week based on the season of travel, such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and the age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort, which may be prior to arrival or upon check-in.

Date Range Fee
Aug 21, 2024 - Oct 31, 2024 80.00 US Dollars (per Adult, per Day in a Hotel)
Nov 01, 2024 - Dec 23, 2024 88.00 US Dollars (per Adult, per Day in a Hotel)
Dec 24, 2024 - Jan 01, 2025 194.00 US Dollars (per Adult, per Day in a Hotel)
Jan 02, 2025 - Jan 31, 2025 136.00 US Dollars (per Adult, per Day in a Hotel)
Feb 01, 2025 - Mar 31, 2025 159.00 US Dollars (per Adult, per Day in a Hotel)
Apr 01, 2025 - Apr 30, 2025 144.00 US Dollars (per Adult, per Day in a Hotel)
May 01, 2025 - Jun 30, 2025 89.00 US Dollars (per Adult, per Day in a Hotel)
Jul 01, 2025 - Aug 20, 2025 97.00 US Dollars (per Adult, per Day in a Hotel)
Aug 21, 2025 - Oct 31, 2025 88.00 US Dollars (per Adult, per Day in a Hotel)
Nov 01, 2025 - Dec 23, 2025 97.00 US Dollars (per Adult, per Day in a Hotel)

See Applicable Fees for more information on any applicable Resort Fees.

Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions and Privacy Notice.
*The Armed Forces Vacation Club Premium 90-day free trial begins on the date of account activation. No credit card is required. Premium Membership will end 90 days after account creation unless members choose to enroll in a Premium membership for a cost.
*Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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