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Hacienda Tres Rios

Property ID: A475

Address: Km.54 Carretera Federal Carrillo Puerto-Cancún Municipio de Solidaridad Playa del Carmen Quintana Roo 77710 Mexico

Phone: 52 984/877-2400

TripAdvisor Rating

13613 reviews

VIEW AVAILABILITY

Overview

Hacienda Tres Rios is situated inside a 326-acre nature park, with jungle trails and interesting nature walks around the resort. For those looking to learn a new skill, the resort offers a variety of cooking and bartending lessons as well as scuba diving and snorkelling lessons. Relax and pamper yourself with in-room spa services, yoga classes, sauna and steam room. Families will enjoy access to a private beach, several swimming pools and a children's pools. This is a mandatory all-inclusive resort.

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.

Mandatory Fees

Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Resort amenities fee is 5.00 U.S. dollars, . Only Credit Cards accepted. Mandatory Resort Fee is per person, per night.

Mandatory environment tax fee is 33 local currency . Only Credit Cards accepted. Mandatory Environmental Tax is per unit, per night for 1-BEDROOM and 2-BEDROOM units.

Mandatory environment tax fee is 66 local currency . Only Credit Cards accepted. Mandatory Environmental Tax is per unit, per night for 1-BEDROOM and 2-BEDROOM units.

Travel Dates

Unit Details

Standard Member Price

Premium Member Price

Travel Dates

Unit Details

Standard Member Price

Premium Member Price

Explore the Area:

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (No)

Car Rental (Onsite)

Concierge desk/services (Yes)

Currency exchange (5 Miles)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (No)

Hot tub (Onsite)

Internet access in public areas (fees may apply) (Wireless Internet Access)

Languages spoken onsite (English, Spanish)

Marina (2 Miles)

Medical facility (Nearby)

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (9 Miles)

Onsite - Swimming pool - children's (Yes)

Onsite - Swimming pool - outdoor (Unheated)

Onsite - Swimming pool - total number of pools (3)

Onsite - Wave pool (No)

Poolside bar (Yes)

Post Office (6 Miles)

Safe-deposit box (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Type: Dress code

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (Onsite)

Amusement Parks (14 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (9 Miles)

Cultural Sites

Driving distances to attractions ()

Entertainment / Nightlife (Onsite)

Golf (Nearby)

Golf - driving range ()

Historical Areas (173 Miles)

Jet skiing (5 Miles)

Lake (Onsite)

Local Tourism Web address ()

Natural Sites (Onsite)

Parks/Zoos (12 Miles)

Playground (Onsite)

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (Nearby)

Snorkeling (Onsite)

Tennis (5 Miles)

Theme Park (14 Miles)

Volleyball (Onsite)

Water park (Nearby)

Windsurfing

Wineries (9 Miles)

Unit Info

Escape to one of Hacienda Tres Rios' 273 luxury suites with Mexican hacienda style and modern conveniences. Each suite pampers guests with 300 thread-count Egyptian cotton linens and lush furniture. This resort offers studio units, one-bedroom, and two-bedroom apartments depending on your party size and vacation needs. Enjoy flat screen TV, DVD player, private balcony, laptop safe, ironing board, coffee maker, hair dryer, and air-conditioning.* 1 Bedroom units for 8 people are two connected studios

Airport Location

Cancun - CUN (35 Miles)

Airport Shuttle Service Available: Yes

If driving from the Cancun International Airport, just get to the Cancun-Chetumal highway and drive 30M to the South towards the town of Playa del Carmen. 5M before getting into Playa del Carmen you will find Tres Rios complex on the left side. If you pre-pay the All Inclusive program at least 30 days prior to arrival and stay 4 nights or more, resort will provide one way Airport-Hotel shuttle service. To request please contact resort at least 3 days prior to arrival at:transportation@mxrru.com or by phone from US/Canada 1800/214-0190; from MEX 01800/681-1875 & 998/287-4100; from UK 0800/520-0456; from Brazil 0800/892-2034; from Colombia 01800/710-1962; rest of the world 52(998)287-4100.

Check-In Information

Check In: 15:00

Check Out: 11:00

Weeks Check In Days: Sunday, Friday, Monday, Saturday

Express Check In / Check Out Available: No

Front Desk Information

Front Desk Available: Yes

Front Desk Hours: 7:00am - 11:30pm

Front Desk Available 24 Hours

Policy Restrictions

Minimum age check in is 25.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

There is a 3% state lodging tax.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

**Members with ownership at any Sunset Resort, are not allow to confirm into this resort thru RCI (neither regular exchange, bonus weeks or extra vacations). Sunset owners cannot exchange into this resort thru RCI. All Inclusive programs cannot be combined, if you confirm a reservation under the Optional Group IDs 2465, C095 & 3155 you cannot confirm additional units under the Mandatory Group IDs 4363, A475 & 5237.

Mandatory resort fee includes Wi-Fi, exclusive check-in/check-out, a welcome fruit bowl, entertainment areas, and members-only parties.

Reservations confirmed less than 7 days before the check in date must be notified to the resort.

**Wi-Fi Service is only available in the Lobby. Guests may add one bed at no cost. Minors under 25 years old must be accompanied by parents in the same unit.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory all-inclusive Program: Minimum charges required: Must pay A.I. fee for at least 2 adults in Studio units, and 4 adults in one and two-bedroom units. A minimum 4-night stay is required. Children 3-12 pay child rates. Guests under 25 years old must be accompanied by parent(s) in the same room. The program includes unlimited meals, snacks, premium domestic & imported alcoholic beverages, an exit Lounge for a warm farewell after checkout, Tres Rios Nature Park activities, taxes, and tips. Fees are payable directly to the resort unless otherwise stated, and subject to change without notice, at the resort's discretion. Fees will vary per night or week based on the season of travel, such as high season and Holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and the age of guests. Please verify that the All-Inclusive fee is correct on your reservation, based on the traveling information provided at the time of booking. Any change to traveler details may change your pricing. All-inclusive fees are the responsibility of the guest to pay in the timeline designated by the resort, which may be before arrival or upon check-in.

Date Range	Fee
Nov 25, 2024 - Dec 19, 2024	187.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Nov 25, 2024 - Dec 19, 2024	99.00 US Dollars (per Child, per Day in a 1 Bedroom)
Nov 25, 2024 - Dec 19, 2024	187.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Nov 25, 2024 - Dec 19, 2024	99.00 US Dollars (per Child, per Day in a 2 Bedroom)
Nov 25, 2024 - Dec 19, 2024	187.00 US Dollars (per Adult, per Day in a Studio)
Nov 25, 2024 - Dec 19, 2024	99.00 US Dollars (per Child, per Day in a Studio)
Dec 20, 2024 - Jan 05, 2025	214.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Dec 20, 2024 - Jan 05, 2025	112.00 US Dollars (per Child, per Day in a 1 Bedroom)
Dec 20, 2024 - Jan 05, 2025	214.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Dec 20, 2024 - Jan 05, 2025	112.00 US Dollars (per Child, per Day in a 2 Bedroom)
Dec 20, 2024 - Dec 31, 2024	214.00 US Dollars (per Adult, per Day in a Studio)
Dec 20, 2024 - Dec 31, 2024	112.00 US Dollars (per Child, per Day in a Studio)
Jan 01, 2025 - Apr 30, 2025	343.00 US Dollars (per Adult, per Day in a Studio)
Jan 01, 2025 - Apr 30, 2025	121.00 US Dollars (per Child, per Day in a Studio)
May 01, 2025 - Dec 17, 2025	233.00 US Dollars (per Adult, per Day in a Studio)
May 01, 2025 - Dec 17, 2025	121.00 US Dollars (per Child, per Day in a Studio)
Dec 18, 2025 - Dec 31, 2025	343.00 US Dollars (per Adult, per Day in a Studio)
Dec 18, 2025 - Dec 31, 2025	121.00 US Dollars (per Child, per Day in a Studio)