All Inclusive Information¹

This is a Mandatory All-Inclusive Resort. Mandatory All-Inclusive means that you must participate in the resort's all-inclusive program and you are required to pay the associated all-inclusive fees. All-inclusive fees are due directly to the resort at or before check-in and are required for all members of your party. The all-inclusive fees for this resort are listed below:

Guests can enjoy thrilling action in the biggest and best Caribbean casino, exhilarating nightlife, tantalizing culinary options, state-of-the-art meeting facilities, and rooms worth tweeting about, all infused with our legendary rock and roll vibe. This is Hard Rock and the best all-inclusive resort in Punta Cana, so YOU will be treated like a Rockstar, and this will be your world tour! Guests will enjoy the best seafood and Caribbean fare the Dominican Republic has to offer, and a whole globe of tasty treats awaits you. Our restaurants offer culinary adventures ranging from chic Asian-fusion to comforting home-cooked breakfasts. The bars are fully stocked with your favorite wines, spirits, and beers. You must prepay the all-inclusive fees according to the seasonality of your travel. For High Season check-in dates between December 17 and January 4, fees must be prepaid at least 45 days before the check-in date. If a reservation is not prepaid, it will NOT be eligible for the discount and may be canceled. For Low Season check-in dates between January 5 and December 16, all-inclusive fees must be prepaid at least 15 days before your scheduled check-in date. To prepay all-inclusive rates, call (866) 437-5817 from the U.S. and (866) 640-1681 from Canada, +(55) 11 5461-6050 from Brazil, and +52 (998) 881 1290 from other countries & and Mexico or email prearrival@rcdhotels.com. Service hours are Monday to Friday from 8.00 am to 6.00 pm (GMT-5) and Saturday from 9.00 am to 2.00 pm (GMT-5). A Legendary Vacation Club pre-collection agent may contact you to collect your all-inclusive payment. Cancellation Policies: Low season: If canceled at least 30 days before check-in, a one-night penalty will apply. The Low Season in 2025 is from January 6 through December 20, except for April 13-19. High Season: If canceled at least 45 days before check-in, a refund is offered. Otherwise, the fees are not refundable. The high season for 2025 is December 21 through January 5th, 2026, and April 13-19. If a refund is not requested, the amount paid may be applied to another reservation at an RCD Resorts property including Hard Rock Cancun, Hard Rock Riviera Maya, Hard Rock Vallarta, Hard Rock Los Cabos, Hard Rock Punta Cana, as long as it is cancelled at least 30 days before check-in.

All Inclusive Fees and program terms and conditions are determined by each Resort and are subject to change without notice.