Mandatory All-Inclusive

Grand Velas Riviera Maya

TripAdvisor Rating

  5944 Reviews
Property ID:
A865
Address:
Carretera Cancún-Tulum KM 62 Col. Centro Solidaridad Playa del Carmen Quintana Roo 77710 Mexico
Phone Number:
1-800-836-7507

Overview

Welcome to the AAA Five-Diamond Grand Velas Riviera Maya. Our resort provides a luxurious ocean-view experience for all guests around an expansive infinity pool. Revel in sumptuous suites where heavenly beds, hot tubs, and private terraces with plunge pools invite you to relax. Savor gourmet cuisine and premium cocktails in five signature restaurants, casual lounges, bars, and beachfront bistros. Explore together on fun excursions that take you into lush jungles or out to sea. Set the kids free in the supervised Kids or Teen Clubs. Private concierge service, a holistic spa, convention center, and beautiful wedding venues make Grand Velas Riviera Maya one of the best all-inclusive resorts in Playa del Carmen, Mexico.

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the price of the accommodations.1

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory usage fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Availability

0 units available
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Location

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Resort Information

Resort Amenities
Resort AmenitiesRestaurants and DiningActivitiesAccessibilityUnit InfoAirport InformationCheck-In InformationFront Desk Information
  • Resort Amenities
  • Restaurants and Dining
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • Front Desk Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Conference facilities (Onsite)
  • Currency exchange (Onsite)
  • Dry cleaning/laundry service (Onsite)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (Wireless Internet Access)
  • Languages spoken onsite (English, Russian, Spanish, Portuguese, Italian, French)
  • Laundry facilities (Onsite)
  • Marina (21 Miles)
  • Medical facility (Offsite)
  • Multilingual staff (Yes)
  • Nightclub (7 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - indoor (Unheated)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (3)
  • Poolside bar (Yes)
  • Post Office (5 Miles)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Swimming pool (Onsite)

Policy Restrictions

  • Minimum 2 Adults in Studio units and 4 Adults in 1 Bedroom units.
  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • The resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com .
  • There is a 3% state lodging tax.
  • To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.

All Inclusive Information1

This is a Mandatory All-Inclusive Resort. Mandatory All-Inclusive means that you must participate in the resort's all-inclusive program and you are required to pay the associated all-inclusive fees. All-inclusive fees are due directly to the resort at or before check-in and are required for all members of your party. The all-inclusive fees for this resort are listed below:

Beyond all-inclusive and beyond compare, guests are free to relax, play, and unwind on the stunning Caribbean coast. Savor gourmet dining at five signature restaurants, or rejuvenate your body, mind, and spirit with pampering treatments at our holistic Spa. Discover a world of global flavors at our restaurants, and savor gourmet cuisine crafted by renowned chefs from around the world. Indulge in decadent French dishes or enjoy an authentic Italian-style dinner at one of our restaurants, honored with a Michelin star. Other options include the creativity of Asian fusion dining or indulging in creative interpretations of classic Mexican dishes. Our resort restaurants offer a symphony of flavors for breakfast, lunch, and dinner, showcasing incredible international cuisine.

All Inclusive Fees and program terms and conditions are determined by each Resort and are subject to change without notice.

Date Range
Fee
Date Range:
Apr 27 2025 - Nov 22 2025
Fee:
719.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Apr 27 2025 - Nov 22 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Apr 27 2025 - Nov 22 2025
Fee:
719.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Apr 27 2025 - Nov 22 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Nov 23 2025 - Nov 29 2025
Fee:
748.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Nov 23 2025 - Nov 29 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Nov 23 2025 - Nov 29 2025
Fee:
748.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Nov 23 2025 - Nov 29 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Nov 30 2025 - Dec 14 2025
Fee:
719.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Nov 30 2025 - Dec 14 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Nov 30 2025 - Dec 14 2025
Fee:
719.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Nov 30 2025 - Dec 14 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Dec 15 2025 - Dec 17 2025
Fee:
719.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Dec 15 2025 - Dec 17 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Dec 15 2025 - Dec 17 2025
Fee:
719.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Dec 15 2025 - Dec 17 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Dec 18 2025 - Dec 24 2025
Fee:
820.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Dec 18 2025 - Dec 24 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Dec 18 2025 - Dec 24 2025
Fee:
820.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Dec 18 2025 - Dec 24 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Dec 25 2025 - Dec 28 2025
Fee:
1371.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Dec 25 2025 - Dec 28 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Dec 25 2025 - Dec 28 2025
Fee:
1371.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Dec 25 2025 - Dec 28 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Dec 29 2025 - Dec 31 2025
Fee:
1371.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Dec 29 2025 - Dec 31 2025
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Dec 29 2025 - Dec 31 2025
Fee:
1371.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Dec 29 2025 - Dec 31 2025
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Jan 01 2026 - Jan 04 2026
Fee:
1371.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Jan 01 2026 - Jan 04 2026
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Jan 01 2026 - Jan 04 2026
Fee:
1371.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Jan 01 2026 - Jan 04 2026
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)
Date Range:
Jan 05 2026 - Dec 17 2026
Fee:
745.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Jan 05 2026 - Dec 17 2026
Fee:
170.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Jan 05 2026 - Dec 17 2026
Fee:
745.00 US Dollars (per or Adult, per Day in a Studio)
Date Range:
Jan 05 2026 - Dec 17 2026
Fee:
170.00 US Dollars (per or Child, per Day in a Studio)

Click here to see more information on applicable Resort Fees.

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