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Hard Rock Hotel Riviera Maya Hacienda *Pp-Ai*

Property ID:  C143

Address:  CARR. CANCUN TULUM KM 72 LOTE 3 RANCHO EL TREBOL Puerto Aventuras Quintana Roo Solidaridad 77400 Mexico

Phone: 984/875-1100

TripAdvisor Rating

Mandatory All-Inclusive Resort
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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Billiards or pool table (Yes)

Concierge desk/services (Yes)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (English, Spanish)

Laundry facilities (Onsite)

Medical facility (Onsite)

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - total number of pools  (4)

Onsite - Wave pool (No)

Poolside bar (Yes)

Post Office 

Salon (Onsite)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (6 Miles)

Amusement Parks (9 Miles)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (12 Miles)

Cultural Sites (19 Miles)

Driving distances to attractions ()

Entertainment / Nightlife ()

Fishing (Onsite)

Golf ()

Golf - driving range ()

Historical Areas (25 Miles)

Natural Sites (9 Miles)

Parks/Zoos (9 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Safari (12 Miles)

Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (9 Miles)

Volleyball (Onsite)

Water park (16 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (12 Miles)

Unit Info

ROOMS & SUITES OF THE HARD ROCK HOTEL RIVIERA MAYAHead to the front row for all the legendary amenities one room can handle. Go ahead, step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Saturday, Sunday, Friday

Please send an e-mail to transfercancun@ontourdmc.com in order to schedule your transfer from the airport.

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory 7 Day All Inclusive Program Fees are per room, per night in double or single occupancy. 2017 Additional Adult Fee in the same room is US$118.71 & Children 4-17 years old US$61.57 per night. 2018 Additional Adult Fee in the same room is US$122.43 & Children 4-17 years old US$63.57 per night. *Different fees apply during the same week confirmed & will be charged daily according to each stay. **PROMOTION** Prepay All Inclusive for 4 Nights and receive 3 Nights for free. If program is not prepaid at least 30 days prior to check in, the full 7 nights will be charged at the resort upon arrival. Promotion does not apply to Additional adult &/or child in the unit.To prepay, please contact (U.S.) 1-866-437-5817, (CAN) 1-866-640-1681 or send an e-mail to info@prepayment-allinclusive.com.

Date Range Fee
Aug 20, 2017 - Oct 31, 2017 331.71 US Dollars (per Couple, per Day in a Hotel)
Nov 01, 2017 - Dec 15, 2017 347.86 US Dollars (per Couple, per Day in a Hotel)
Jan 01, 2018 - Apr 07, 2018 447.00 US Dollars (per Couple, per Day in a Hotel)
Apr 08, 2018 - Aug 18, 2018 372.57 US Dollars (per Couple, per Day in a Hotel)
Aug 19, 2018 - Oct 31, 2018 343.14 US Dollars (per Couple, per Day in a Hotel)
Nov 01, 2018 - Dec 14, 2018 359.86 US Dollars (per Couple, per Day in a Hotel)

See Current News for more information on Resort Fees.

Current News

Mandatory Fees

State Lodging tax is 3% Ask resort for currency type.

Policy Restrictions

Rooms are for a maximum of 4 people, no exceptions.

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

Members with vacation ownership in Palace and/or Legendary, cannot confirm a HARD ROCK All Inclusive Collection resort thru RCI. The program includes all meals, beverages, activities, non-motorized water sports and transportation from airport to the hotel. 3% state lodging tax already included in fees.

The promotion can only be confirmed & will only be applied ONCE IN A LIFETIME including all the other group resorts! Maximum 2 Multiple/Consecutive weeks allowed only if the second reservation has a guest certificate with a different name than that of the primary members on the account.

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Please send an e-mail to transfercancun@ rcdhotels.com in order to schedule your transfer from the airport.

Additional & future reservations would need to be confirmed under the regular Hard Rock resort ID's (2065, A791, 5703, 3544 & 6481). Violations to these rules are subject to the cancellation of your reservation without further notice.