Grand Palladium White Sand Resort & Spa at Riviera Maya

Property ID:  C254

Address:  Carretera Chetumal-Puerto Juárez KM 256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico

Phone: 52 984/877-2100

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.

Applicable Fees

Mandatory Fees

Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Mandatory Environment Tax fee is 28.87 local currency . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (High speed access)

Laundry facilities (Onsite)

Marina (3 Miles)

Medical facility (Onsite)

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cultural Sites (9 Miles)

Entertainment / Nightlife (19 Miles)

Equipment Rentals (Onsite)

Golf (19 Miles)

Golf - driving range ()

Golf - miniature (Onsite)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites (25 Miles)

Parks/Zoos (16 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball (Onsite)

Safari (19 Miles)

Scuba Diving (Onsite)

Shopping (19 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Volleyball (Onsite)

Water park (16 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (Onsite)

Unit Info

The Hotel 04/02 (WS Junior Suite) unit can accommodate three adults, two adults with one child, or two adults with two children. It includes a king bed plus a sofa bed or two double beds plus a sofa bed. The one-bedroom 04/02 (WS Suite) can accommodate three adults, two adults with one child, or two adults with two children. It features a king bed plus a sofa bed in the living room. The two-bedroom 08/04 unit (WS Connecting Suite) combines a Hotel and one-bedroom units, accommodating a minimum of three adults or a maximum of six adults with two children. It does not allow 7 or 8 adults in one room. One room includes a king bed plus a sofa bed, while the other has two double beds plus a sofa bed.

Airport Location

Cancun - CUN (0 Miles)

Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for ten more minutes you will find the hotel on the left side of the road. You can take the bus at the Cancun Airport. Take the ADO bus towards Playa del Carmen where you can take a taxi to get to the hotel. The hotel is about 80 Km. The cost is about US$65.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Saturday, Tuesday, Wednesday, Thursday, Sunday, Monday, Friday

Policy Restrictions

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

2 bedroom 08/04 units allow a maximum 6 adults + 2 children; units do NOT allow 7 or 8 adults occupying the space. A minimum of 3 adults is required.

For more discounts visit: www.rci.com. *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail exchangereservations.club@palladiumtravelclub.com; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.

Palladium Travel Club members cannot exchange into any other Palladium Resorts through RCI.

If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to exchangereservations.club@palladiumtravelclub.com or contact US 1877/296-9330; Canada 1877/287-0724

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

There is a 3% state lodging tax.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

Pool will be closed from August 10, 2024 to December 15, 2024.

Restaurant will be closed from August 10, 2024 to November 15, 2024.

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

The resort has a mandatory all-inclusive program. A minimum stay of 3 nights is required. The minimum occupancy requirement is 3 adults for 2-bedroom units and 2 adults for all other unit types. Teens aged 13-17 are subject to a teen fee, and children aged 2-12 have a child fee. Children under 2 are free. Fees are to be paid directly to the resort and are subject to change without notice. The fees may vary depending on the travel season, such as high season and holiday weeks. All fees are based on the guest information provided when booking, including the number and age of guests. It's important to verify that the all-inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in the fee amount, which is the guest's responsibility. The guest must pay all-inclusive fees within the designated timeframe set by the confirmed resort, whether it is before arrival or upon check-in.

Date Range Fee
Aug 18, 2024 - Dec 21, 2024 268.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Aug 18, 2024 - Dec 21, 2024 134.00 US Dollars (per Child, per Day in a 1 Bedroom)
Aug 18, 2024 - Dec 21, 2024 290.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Aug 18, 2024 - Dec 21, 2024 145.00 US Dollars (per Child, per Day in a 2 Bedroom)
Aug 18, 2024 - Dec 21, 2024 223.00 US Dollars (per Adult, per Day in a Hotel)
Aug 18, 2024 - Dec 21, 2024 111.50 US Dollars (per Child, per Day in a Hotel)
Dec 22, 2024 - Jan 01, 2025 450.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Dec 22, 2024 - Jan 01, 2025 225.00 US Dollars (per Child, per Day in a 1 Bedroom)
Dec 22, 2024 - Jan 01, 2025 488.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Dec 22, 2024 - Jan 01, 2025 244.00 US Dollars (per Child, per Day in a 2 Bedroom)
Dec 22, 2024 - Jan 01, 2025 375.00 US Dollars (per Adult, per Day in a Hotel)
Dec 22, 2024 - Jan 01, 2025 187.50 US Dollars (per Child, per Day in a Hotel)
Jan 02, 2025 - Apr 20, 2025 362.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Jan 02, 2025 - Apr 20, 2025 181.00 US Dollars (per Child, per Day in a 1 Bedroom)
Jan 02, 2025 - Apr 20, 2025 393.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Jan 02, 2025 - Apr 20, 2025 196.50 US Dollars (per Child, per Day in a 2 Bedroom)
Jan 02, 2025 - Apr 20, 2025 302.00 US Dollars (per Adult, per Day in a Hotel)
Jan 02, 2025 - Apr 20, 2025 151.00 US Dollars (per Child, per Day in a Hotel)
Apr 21, 2025 - Aug 17, 2025 280.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Apr 21, 2025 - Aug 17, 2025 140.00 US Dollars (per Child, per Day in a 1 Bedroom)
Apr 21, 2025 - Aug 17, 2025 303.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Apr 21, 2025 - Aug 17, 2025 151.50 US Dollars (per Child, per Day in a 2 Bedroom)
Apr 21, 2025 - Aug 17, 2025 233.00 US Dollars (per Adult, per Day in a Hotel)
Apr 21, 2025 - Aug 17, 2025 116.50 US Dollars (per Child, per Day in a Hotel)
Aug 18, 2025 - Dec 21, 2025 268.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Aug 18, 2025 - Dec 21, 2025 134.00 US Dollars (per Child, per Day in a 1 Bedroom)
Aug 18, 2025 - Dec 21, 2025 290.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Aug 18, 2025 - Dec 21, 2025 145.00 US Dollars (per Child, per Day in a 2 Bedroom)
Aug 18, 2025 - Dec 21, 2025 223.00 US Dollars (per Adult, per Day in a Hotel)
Aug 18, 2025 - Dec 21, 2025 111.50 US Dollars (per Child, per Day in a Hotel)
Dec 22, 2025 - Jan 01, 2026 450.00 US Dollars (per Adult, per Day in a 1 Bedroom)
Dec 22, 2025 - Jan 01, 2026 225.00 US Dollars (per Child, per Day in a 1 Bedroom)
Dec 22, 2025 - Jan 01, 2026 488.00 US Dollars (per Adult, per Day in a 2 Bedroom)
Dec 22, 2025 - Jan 01, 2026 244.00 US Dollars (per Child, per Day in a 2 Bedroom)
Dec 22, 2025 - Jan 01, 2026 375.00 US Dollars (per Adult, per Day in a Hotel)
Dec 22, 2025 - Jan 01, 2026 187.50 US Dollars (per Child, per Day in a Hotel)

See Applicable Fees for more information on any applicable Resort Fees.

Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions and Privacy Notice.
*The Armed Forces Vacation Club Premium 90-day free trial begins on the date of account activation. No credit card is required. Premium Membership will end 90 days after account creation unless members choose to enroll in a Premium membership for a cost.

*Must book by 10/20/24 at 11:59 PM ET to take advantage of the offer. This offer applies only to select 7-night R&R stays with check-in 10/11/24 through 12/15/24. Pricing reflects discount where applicable.

 
Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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