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Grand Palladium White Sand Resort & Spa

Property ID:  C254

Address:  Carretera Chetumal -Puerto Juárez Km.256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico

Phone: 984-8772100

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (High speed access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Marina (3 Miles)

Medical facility (Onsite)

Movie Rental (Onsite)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Unheated)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


(Swimming) beach (Onsite)

Amusement Parks (9 Miles)

Beach (Onsite)

Beach facilities (Onsite)


Boating (Onsite)

Casino / Gambling (19 Miles)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (19 Miles)

Cultural Sites (9 Miles)

Entertainment / Nightlife (19 Miles)

Equipment Rentals (Onsite)

Fishing (Onsite)

Golf (19 Miles)

Golf - driving range ()

Golf - miniature (Onsite)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites (25 Miles)

Parks/Zoos (16 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball (Onsite)

Safari (19 Miles)

Scuba Diving (Onsite)

Shopping (19 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (16 Miles)

Volleyball (Onsite)

Water park (16 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (Onsite)


Elevator: No

All Inclusive Information

All Inclusive Resort

This is a/an Mandatory All-Inclusive Resort. Additional all-inclusive package fees apply and are not included in the price of accommodation. Mandatory all-inclusive resorts require additional fees to be paid directly to the resort at or before check-in. Booking a reservation at this property requires the traveler to pay all-inclusive fees for all members of his or her party; there is no option to opt-out of the all-inclusive package at this resort.

Date Range Fee Details
Jan 01, 2018 - Apr 16, 2018 206.58 US Dollars (per Adult, per Day in a 1 Bedroom) .
Jan 01, 2018 - Apr 16, 2018 206.58 US Dollars (per Adult, per Day in a 2 Bedroom) .
Jan 01, 2018 - Apr 16, 2018 188.72 US Dollars (per Adult, per Day in a Hotel) .
Apr 17, 2017 - Dec 21, 2017 148.39 US Dollars (per Adult, per Day in a 1 Bedroom) .
Apr 17, 2017 - Dec 21, 2017 148.39 US Dollars (per Adult, per Day in a 2 Bedroom) .
Apr 17, 2017 - Dec 21, 2017 136.69 US Dollars (per Adult, per Day in a Hotel) .
Apr 17, 2018 - Dec 20, 2018 154.32 US Dollars (per Adult, per Day in a 1 Bedroom) .
Apr 17, 2018 - Dec 20, 2018 154.32 US Dollars (per Adult, per Day in a 2 Bedroom) .
Apr 17, 2018 - Dec 20, 2018 142.15 US Dollars (per Adult, per Day in a Hotel) .
Dec 22, 2017 - Dec 31, 2017 332.19 US Dollars (per Adult, per Day in a 1 Bedroom) .
Dec 22, 2017 - Dec 31, 2017 332.19 US Dollars (per Adult, per Day in a 2 Bedroom) .
Dec 22, 2017 - Dec 31, 2017 316.62 US Dollars (per Adult, per Day in a Hotel) .

Unit Info

During your stay at Grand Palladium, you can expect spacious and comfortable air-conditioned units with garden views from your private terrace. Hotel units sleep two or four and feature a king-size bed or two double beds, One-Bedroom units sleep three, and Two-Bedroom units can accommodate up to eight, offering a comfortable family stay with a king-size bed, two double beds and two single sofa beds.

Airport Location

Cancun - CUN (0 Miles)

Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for ten more minutes you will find the hotel on the left side of the road. You can take the bus at the Cancun Airport. Take the ADO bus towards Playa del Carmen where you can take a taxi to get to the hotel. The hotel is about 80 Km. The cost is about US$65.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Thursday, Friday, Saturday, Wednesday, Monday, Tuesday, Sunday

Current News

Policy Restrictions

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

There is a 3% state lodging tax.

**Mandatory All Inclusive Resort** If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to or contact US 1877/296-9330; Canada 1877/287-0724

For more discounts visit: *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.

Summer Promo- 15% Off All Inclusive Fees applies for members traveling from May 1st, 2016 to December 23rd, 2016. Valid only for reservations booked between July 6th,2015 to April 30th, 2016. Discounts only apply if you pre pay the All Inclusive fees, please contact: From USA & Canada 1866/280-7595, from Mexico 01/8000621886; Local EU & Canada 52-55-5005-6399; Local Mexico 52-55-5005-6383.

2016 Remodeling Works: Lobby from Sep12-Nov30; Villas from Aug15-Nov16; Mare Nostrum restaurant Jul01-Sep15; Japanese restaurant & 24 Hour Snacks from Sep15-Nov30.

All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.

Occupancy limits are strictly enforced: could result in forfeiture of the unit and/or other penalties.

To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM