Overview

5-star all-inclusive hotel located beachfront in the Riviera Maya. Wake up in a tropical paradise surrounded by beautiful gardens, stunning beaches, and spectacular pools. The resort offers daily entertainment, diverse dining options, and services designed to meet every need. It features 20 bars, one open 24 hours, 4 à la carte restaurants, and 4 dine-around options offering Italian, Mediterranean, Brazilian, American, and Asian cuisine. Guests can also enjoy a specialty coffee corner, an Italian ice cream parlor, and a grab-and-go pizzeria, as well as show-cooking restaurants and themed self-service areas. Discover the Zentropia Palladium Spa & Wellness (4,832 m²), featuring state-of-the-art facilities and body treatments. Surrounded by exotic vegetation, hidden cenotes, and Mayan culture, just one hour from Cancun International Airport.

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the price of the accommodations.1

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory usage fee is 10.00 USD, per person, per stay, for all units. Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.

Resort Fees

  • Mandatory environment tax fee is 1.89 USD for all units, per night, per unit. Only Credit Cards accepted.

Availability

0 units available
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Location

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Resort Information

Resort Amenities
Resort AmenitiesRestaurants and DiningActivitiesAccessibilityUnit InfoAirport InformationCheck-In Information
  • Resort Amenities
  • Restaurants and Dining
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Billiards or pool table (Yes)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Conference facilities (Onsite)
  • Dry cleaning/laundry service (Onsite)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Grocery Shopping Service (Yes)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (High speed access)
  • Laundry facilities (Onsite)
  • Marina (3 Miles)
  • Medical facility (Onsite)
  • Movie Rental (Onsite)
  • Multilingual staff (Yes)
  • Nightclub (Onsite)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - indoor (Unheated)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (5+)
  • Poolside bar (Yes)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Steam Room (Yes)
  • Swimming pool (Onsite)
  • Television in lobby (Yes)

Policy Restrictions

  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • 2 bedroom 08/04 units allow a maximum 6 adults + 2 children; units do NOT allow 7 or 8 adults occupying the space. A minimum of 3 adults is required.
  • All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
  • For more discounts visit: www.rci.com. *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail exchangereservations.club@palladiumtravelclub.com; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.
  • If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to exchangereservations.club@palladiumtravelclub.com or contact US 1877/296-9330; Canada 1877/287-0724
  • Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
  • Palladium Travel Club members cannot exchange into any Palladium Resorts through RCI. The resort participates in the all-inclusive fee prepayment program. To see the all-inclusive fees that must be prepaid, please call from USA or CAD at 800-062-1886, and from Mexico at 866-280-7595. Guests can also email: info@prepayment-allinclusive.com.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • There is a 3% state lodging tax.

All Inclusive Information1

This is a Mandatory All-Inclusive Resort. Mandatory All-Inclusive means that you must participate in the resort's all-inclusive program and you are required to pay the associated all-inclusive fees. All-inclusive fees are due directly to the resort at or before check-in and are required for all members of your party. The all-inclusive fees for this resort are listed below:


Mandatory All-Inclusive Program. Enjoy exclusive access to the facilities and services of the three Grand Palladium Hotels & Resorts within the resort, included in your reservation. A wide international gastronomic offering, ranging from Italian to Japanese cuisine, as well as a specialty coffee shop, an Italian ice cream parlor, and a grab-and-go pizzeria Live music, DJs, theatrical shows, and themed events at your fingertips Fitness classes and sports activities in our spacious sports facilities and gym Services and facilities for children: pools, clubs, playgrounds… Magnificent CHIC Cabaret & Restaurant and Le Petit Chef (admission + reservation with additional charge) Hydrotherapy at Zentropia Palladium Spa & Wellness (additional charge) Impressive pool with Pool Concierge service, offering sunscreen, books, and everything you need by the pool Access to multiple pools throughout the resort Treatments at Zentropia Palladium Spa & Wellness (additional charge) Stay where entertainment lives Entertainment like never before—fun and cutting-edge for everyone, with cultural dining and fitness experiences Baby POP 0–3 years (with certified professionals and a wide range of stimulation activities) Mini POP (4–12 years) (where the bosses of the house will have a blast) Junior POP (13–17 years) (prioritizing outdoor activities and encouraging group interaction) Stage POP Show every night (the best stage productions in the Caribbean) Fit POP, state-of-the-art gym available for adults and children Sports center available


All Inclusive Fees and program terms and conditions are determined by each Resort and are subject to change without notice.

Date Range
Fee
Date Range:
Jan 02 2026 - Apr 05 2026
Fee:
396.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Jan 02 2026 - Apr 05 2026
Fee:
198.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Jan 02 2026 - Apr 05 2026
Fee:
462.00 US Dollars (per or Adult, per Day in a 2 Bedroom)
Date Range:
Jan 02 2026 - Apr 05 2026
Fee:
231.00 US Dollars (per or Child, per Day in a 2 Bedroom)
Date Range:
Jan 02 2026 - Apr 05 2026
Fee:
330.00 US Dollars (per or Adult, per Day in a Hotel)
Date Range:
Jan 02 2026 - Apr 05 2026
Fee:
165.00 US Dollars (per or Child, per Day in a Hotel)
Date Range:
Apr 06 2026 - Aug 17 2026
Fee:
304.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Apr 06 2026 - Aug 17 2026
Fee:
152.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Apr 06 2026 - Aug 17 2026
Fee:
355.00 US Dollars (per or Adult, per Day in a 2 Bedroom)
Date Range:
Apr 06 2026 - Aug 17 2026
Fee:
231.00 US Dollars (per or Child, per Day in a 2 Bedroom)
Date Range:
Apr 06 2026 - Aug 17 2026
Fee:
254.00 US Dollars (per or Adult, per Day in a Hotel)
Date Range:
Apr 06 2026 - Aug 17 2026
Fee:
127.00 US Dollars (per or Child, per Day in a Hotel)
Date Range:
Aug 18 2026 - Dec 21 2026
Fee:
291.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Aug 18 2026 - Dec 21 2026
Fee:
145.50 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Aug 18 2026 - Dec 21 2026
Fee:
340.00 US Dollars (per or Adult, per Day in a 2 Bedroom)
Date Range:
Aug 18 2026 - Dec 21 2026
Fee:
170.00 US Dollars (per or Child, per Day in a 2 Bedroom)
Date Range:
Aug 18 2026 - Dec 21 2026
Fee:
243.00 US Dollars (per or Adult, per Day in a Hotel)
Date Range:
Aug 18 2026 - Dec 21 2026
Fee:
121.50 US Dollars (per or Child, per Day in a Hotel)
Date Range:
Dec 22 2026 - Jan 01 2027
Fee:
504.00 US Dollars (per or Adult, per Day in a 1 Bedroom)
Date Range:
Dec 22 2026 - Jan 01 2027
Fee:
252.00 US Dollars (per or Child, per Day in a 1 Bedroom)
Date Range:
Dec 22 2026 - Jan 01 2027
Fee:
588.00 US Dollars (per or Adult, per Day in a 2 Bedroom)
Date Range:
Dec 22 2026 - Jan 01 2027
Fee:
294.00 US Dollars (per or Child, per Day in a 2 Bedroom)
Date Range:
Dec 22 2026 - Jan 01 2027
Fee:
420.00 US Dollars (per or Adult, per Day in a Hotel)
Date Range:
Dec 22 2026 - Jan 01 2027
Fee:
210.00 US Dollars (per or Child, per Day in a Hotel)

Click here to see more information on applicable Resort Fees.

Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions, Terms of Use and Privacy Notice.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.

*See Premium Membership Rules. Additional terms and conditions apply for some benefits. Must upgrade by Feb 13, 2025 at 11:59 PM ET to take advantage of offer. This offer applies to initial Premium upgrade fees and renewals. RVC discount promo code will be sent via email on or around March 31, 2026. Other restrictions may apply. Discount will be automatically applied during upgrade or renewal process.

 
Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $439 USD per week when booked through the call center, and $429 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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Resort Rental, LLC, 6277 Sea Harbor Drive, Orlando, FL 32821
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