Property ID: C254
Address: Carretera Chetumal-Puerto Juárez KM 256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico
Phone: 52 984/877-2100
Welcome to your exclusive all-inclusive Caribbean paradise, designed to enchant you, and located on a breathtaking private beach that will leave you in awe. Time stands still as you indulge in rejuvenating spa treatments. Embark on exciting adventures with our daily activities on the beach and by the pool, or immerse yourself in the vibrant atmosphere of the lobby with live music. Every moment is carefully planned to make your stay unforgettable. As a privileged guest, you will have unlimited access to the luxurious facilities of the Grand Palladium Kantenah, Grand Palladium Colonial, and Grand Palladium White Sand Resort & Spa, taking your entertainment and relaxation options to a new level of excellence. We look forward to creating unmatched memories together!
This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.
Mandatory Usage Fee is 10.00 U.S. dollars, per person, per stay, . Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Mandatory Environment Tax fee is 28.87 local currency . Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (Yes)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (High speed access)
Laundry facilities (Onsite)
Marina (3 Miles)
Medical facility (Onsite)
Movie Rental (Onsite)
Multilingual staff (Yes)
Nightclub (Onsite)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Sport Courts / Grounds (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (Yes)
Proximity: Onsite
Snack Bar: Yes
(Swimming) beach (Onsite)
Beach (Onsite)
Beach facilities (Onsite)
Boating (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cultural Sites (9 Miles)
Entertainment / Nightlife (19 Miles)
Equipment Rentals (Onsite)
Golf (19 Miles)
Golf - driving range ()
Golf - miniature (Onsite)
Jet skiing (Onsite)
Lake (Onsite)
Natural Sites (25 Miles)
Parks/Zoos (16 Miles)
Ping Pong (Onsite)
Playground (Onsite)
Racquetball (Onsite)
Safari (19 Miles)
Scuba Diving (Onsite)
Shopping (19 Miles)
Snorkeling (Onsite)
Tennis (Onsite)
Volleyball (Onsite)
Water park (16 Miles)
Water Skiing (Onsite)
Windsurfing (Onsite)
Wineries (Onsite)
The Hotel 04/02 (WS Junior Suite) unit can accommodate three adults, two adults with one child, or two adults with two children. It includes a king bed plus a sofa bed or two double beds plus a sofa bed. The one-bedroom 04/02 (WS Suite) can accommodate three adults, two adults with one child, or two adults with two children. It features a king bed plus a sofa bed in the living room. The two-bedroom 08/04 unit (WS Connecting Suite) combines a Hotel and one-bedroom units, accommodating a minimum of three adults or a maximum of six adults with two children. It does not allow 7 or 8 adults in one room. One room includes a king bed plus a sofa bed, while the other has two double beds plus a sofa bed.
Cancun - CUN (0 Miles)
Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for ten more minutes you will find the hotel on the left side of the road. You can take the bus at the Cancun Airport. Take the ADO bus towards Playa del Carmen where you can take a taxi to get to the hotel. The hotel is about 80 Km. The cost is about US$65.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Saturday, Tuesday, Wednesday, Thursday, Sunday, Monday, Friday
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
2 bedroom 08/04 units allow a maximum 6 adults + 2 children; units do NOT allow 7 or 8 adults occupying the space. A minimum of 3 adults is required.
For more discounts visit: www.rci.com. *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail exchangereservations.club@palladiumtravelclub.com; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.
Palladium Travel Club members cannot exchange into any other Palladium Resorts through RCI.
If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to exchangereservations.club@palladiumtravelclub.com or contact US 1877/296-9330; Canada 1877/287-0724
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.
All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
There is a 3% state lodging tax.
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Pool will be closed from August 10, 2024 to December 15, 2024.
Restaurant will be closed from August 10, 2024 to November 15, 2024.
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
The resort has a mandatory all-inclusive program. A minimum stay of 3 nights is required. The minimum occupancy requirement is 3 adults for 2-bedroom units and 2 adults for all other unit types. Teens aged 13-17 are subject to a teen fee, and children aged 2-12 have a child fee. Children under 2 are free. Fees are to be paid directly to the resort and are subject to change without notice. The fees may vary depending on the travel season, such as high season and holiday weeks. All fees are based on the guest information provided when booking, including the number and age of guests. It's important to verify that the all-inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in the fee amount, which is the guest's responsibility. The guest must pay all-inclusive fees within the designated timeframe set by the confirmed resort, whether it is before arrival or upon check-in.
Date Range | Fee |
---|---|
Aug 18, 2024 - Dec 21, 2024 | 268.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Aug 18, 2024 - Dec 21, 2024 | 134.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Aug 18, 2024 - Dec 21, 2024 | 290.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Aug 18, 2024 - Dec 21, 2024 | 145.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Aug 18, 2024 - Dec 21, 2024 | 223.00 US Dollars (per Adult, per Day in a Hotel) |
Aug 18, 2024 - Dec 21, 2024 | 111.50 US Dollars (per Child, per Day in a Hotel) |
Dec 22, 2024 - Jan 01, 2025 | 450.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 22, 2024 - Jan 01, 2025 | 225.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 22, 2024 - Jan 01, 2025 | 488.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Dec 22, 2024 - Jan 01, 2025 | 244.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Dec 22, 2024 - Jan 01, 2025 | 375.00 US Dollars (per Adult, per Day in a Hotel) |
Dec 22, 2024 - Jan 01, 2025 | 187.50 US Dollars (per Child, per Day in a Hotel) |
Jan 02, 2025 - Apr 20, 2025 | 362.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 02, 2025 - Apr 20, 2025 | 181.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 02, 2025 - Apr 20, 2025 | 393.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Jan 02, 2025 - Apr 20, 2025 | 196.50 US Dollars (per Child, per Day in a 2 Bedroom) |
Jan 02, 2025 - Apr 20, 2025 | 302.00 US Dollars (per Adult, per Day in a Hotel) |
Jan 02, 2025 - Apr 20, 2025 | 151.00 US Dollars (per Child, per Day in a Hotel) |
Apr 21, 2025 - Aug 17, 2025 | 280.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 21, 2025 - Aug 17, 2025 | 140.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 21, 2025 - Aug 17, 2025 | 303.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Apr 21, 2025 - Aug 17, 2025 | 151.50 US Dollars (per Child, per Day in a 2 Bedroom) |
Apr 21, 2025 - Aug 17, 2025 | 233.00 US Dollars (per Adult, per Day in a Hotel) |
Apr 21, 2025 - Aug 17, 2025 | 116.50 US Dollars (per Child, per Day in a Hotel) |
Aug 18, 2025 - Dec 21, 2025 | 268.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Aug 18, 2025 - Dec 21, 2025 | 134.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Aug 18, 2025 - Dec 21, 2025 | 290.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Aug 18, 2025 - Dec 21, 2025 | 145.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Aug 18, 2025 - Dec 21, 2025 | 223.00 US Dollars (per Adult, per Day in a Hotel) |
Aug 18, 2025 - Dec 21, 2025 | 111.50 US Dollars (per Child, per Day in a Hotel) |
Dec 22, 2025 - Jan 01, 2026 | 450.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 22, 2025 - Jan 01, 2026 | 225.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 22, 2025 - Jan 01, 2026 | 488.00 US Dollars (per Adult, per Day in a 2 Bedroom) |
Dec 22, 2025 - Jan 01, 2026 | 244.00 US Dollars (per Child, per Day in a 2 Bedroom) |
Dec 22, 2025 - Jan 01, 2026 | 375.00 US Dollars (per Adult, per Day in a Hotel) |
Dec 22, 2025 - Jan 01, 2026 | 187.50 US Dollars (per Child, per Day in a Hotel) |
See Applicable Fees for more information on any applicable Resort Fees.