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Grand Palladium Kantenah Resort & Spa

Property ID:  C255

Address:  Carretera Chetumal Puerto Juárez Km 256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico

Phone: 984-8772100

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (High speed access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Marina (3 Miles)

Medical facility (Onsite)

Movie Rental (19 Miles)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Yes)

Onsite - Swimming pool - outdoor  (Unheated)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


(Swimming) beach (Onsite)

Amusement Parks (9 Miles)

Beach (Onsite)

Beach facilities (Onsite)


Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (19 Miles)

Cultural Sites (25 Miles)

Entertainment / Nightlife (19 Miles)

Equipment Rentals (Onsite)

Fishing (Onsite)

Golf (19 Miles)

Golf - driving range ()

Golf - miniature (Onsite)

Historical Areas (25 Miles)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites (25 Miles)

Parks/Zoos (19 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Safari (25 Miles)

Scuba Diving (Onsite)

Shopping (19 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (19 Miles)

Volleyball (Onsite)

Water park (19 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (Onsite)


Elevator: No

All Inclusive Information

All Inclusive Resort

This is a/an Mandatory All-Inclusive Resort. Additional all-inclusive package fees apply and are not included in the price of accommodation. Mandatory all-inclusive resorts require additional fees to be paid directly to the resort at or before check-in. Booking a reservation at this property requires the traveler to pay all-inclusive fees for all members of his or her party; there is no option to opt-out of the all-inclusive package at this resort.

Date Range Fee Details
Jan 01, 2018 - Apr 16, 2018 179.47 US Dollars (per Adult, per Day in a Hotel) Hotel Max03/Min02.
Apr 17, 2017 - Dec 17, 2017 126.99 US Dollars (per Adult, per Day in a Hotel) Hotel Max03/Min02.
Apr 17, 2018 - Dec 20, 2018 132.06 US Dollars (per Adult, per Day in a Hotel) Hotel Max03/Min02.
Dec 18, 2017 - Dec 31, 2017 297.61 US Dollars (per Adult, per Day in a Hotel) Hotel Max03/Min02.

Unit Info

Charming Mayan-style bungalows set an authentic tone at Grand Palladium Kantenah Resort & Spa, where 422 guest rooms accommodate up to four guests in stylish comfort. All units have furnished terraces overlooking the resort's pretty pathways and impeccable gardens. Many have ceiling fans, stone floors and armoires and desks. Spacious bathrooms feature deep soaking hydromassage tubs, hairdryers and magnified make-up mirrors.

Airport Location

Cancun - CUN (0 Miles)

Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for 10 more minutes you will find the Hotel on the left side of the road. You can take the bus at the Cancun Int'l airport, ADO bus towards Playa del Carmen and after that, take a taxi from Playa del Carmen to the Hotel Grand Palladium. The resort is about 50 miles away from the airport. The cost of the taxi is about US$65.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Thursday, Friday, Saturday, Wednesday, Monday, Tuesday, Sunday

Current News

Policy Restrictions

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

Promotions: August Promo- 15% Off All Inclusive Fees applies for members traveling from August 1st to August 31st, 2015. Valid only for reservations booked between: June 16th to August 31st, 2015. Winter Promo- 15% Off All Inclusive Fees applies for members traveling from December 24th, 2015 to April 30th, 2016. Valid only for reservations booked between July 6th to October 31st, 2015.

If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to or contact US 1877/296-9330; Canada 1877/287-0724

To view the All Inclusive Fees you will be responsible for paying upon check in, click on the AI Fees tab above or visit RCI’s “All inclusive” website WWW.RCI.COM

Mandatory All Inclusive Program Fees are per person, per night in double occupancy (2 Adults). *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.

There is a 3% state lodging tax.

Summer Promo- 15% Off All Inclusive Fees applies for members traveling from May 1st, 2016 to December 23rd, 2016. Valid only for reservations booked between July 6th,2015 to April 30th, 2016. Discounts only apply if you pre pay the All Inclusive fees, please contact: From USA & Canada 1866/280-7595, from Mexico 01/8000621886; Local EU & Canada 52-55-5005-6399; Local Mexico 52-55-5005-6383.

Occupancy limits are strictly enforced: could result in forfeiture of the unit and/or other penalties.