Grand Palladium Kantenah Resort & Spa at Riviera Maya

Property ID:  C255

Address:  Carretera Chetumal-Puerto Juárez KM 256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico

Phone: 52 984/877-2100

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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (High speed access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Marina (3 Miles)

Medical facility (Onsite)

Movie Rental (19 Miles)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (19 Miles)

Cultural Sites (25 Miles)

Entertainment / Nightlife (19 Miles)

Equipment Rentals (Onsite)

Golf (19 Miles)

Golf - driving range ()

Golf - miniature (Onsite)

Historical Areas (25 Miles)

Jet skiing (Onsite)

Natural Sites (25 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Scuba Diving (Onsite)

Shopping (19 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (19 Miles)

Volleyball (Onsite)

Water park (19 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (Onsite)

Unit Info

Charming Mayan-style bungalows set an authentic tone at Grand Palladium Kantenah Resort & Spa, where 422 guest rooms accommodate up to four guests in stylish comfort. All units have furnished terraces overlooking the resort's pretty pathways and impeccable gardens. Many have ceiling fans, stone floors and armoires and desks. Spacious bathrooms feature deep soaking hydromassage tubs, hairdryers and magnified make-up mirrors. Hotel 04/02 units accomodate 3 Adults or 2 Adults + 2 Children. Studio 04/02 units accomodate 3 Adults or 2 Adults + 2 Children or 3 Adults + 1 Child.

Airport Location

Cancun - CUN (0 Miles)

Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for 10 more minutes you will find the Hotel on the left side of the road. You can take the bus at the Cancun Int'l airport, ADO bus towards Playa del Carmen and after that, take a taxi from Playa del Carmen to the Hotel Grand Palladium. The resort is about 50 miles away from the airport. The cost of the taxi is about US$65.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Friday, Monday, Saturday, Wednesday, Sunday, Tuesday, Thursday

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory All Inclusive Program. Extra adult in the same room get 25% discount. One child 2-12 years free in the same room, each additional child 2-12 years pays 50% less than the Adult rate. Children under 2 years old are free. Minimum stay of 3 nights is required. To prepay the All Inclusive Program, please call at least 15 days before your arrival, from the US and Canada 1866 / 280-7595; Mexico 01 / 800-062-1886; Local EU and Canada 52-55-5005-6399; Local Mexico 52-55-5005-6383. Fees are payable directly to the resort unless otherwise stated. Fees are subject to change without notice, at the resorts discretion. Fees may vary per night or week based on season of travel, such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort, which may be prior to arrival or upon check-in.

Date Range Fee
Jan 02, 2021 - Apr 04, 2021 223.00 US Dollars (per Adult, per Day in a Hotel)
Jan 02, 2021 - Apr 04, 2021 111.00 US Dollars (per Child, per Day in a Hotel)
Jan 02, 2021 - Apr 04, 2021 249.00 US Dollars (per Adult, per Day in a Studio)
Jan 02, 2021 - Apr 04, 2021 125.00 US Dollars (per Child, per Day in a Studio)
Apr 05, 2021 - Aug 14, 2021 176.00 US Dollars (per Adult, per Day in a Hotel)
Apr 05, 2021 - Aug 14, 2021 88.00 US Dollars (per Child, per Day in a Hotel)
Apr 05, 2021 - Aug 14, 2021 197.00 US Dollars (per Adult, per Day in a Studio)
Apr 05, 2021 - Aug 14, 2021 98.00 US Dollars (per Child, per Day in a Studio)
Aug 15, 2021 - Dec 23, 2021 161.00 US Dollars (per Adult, per Day in a Hotel)
Aug 15, 2021 - Dec 23, 2021 80.00 US Dollars (per Child, per Day in a Hotel)
Aug 15, 2021 - Dec 23, 2021 180.00 US Dollars (per Adult, per Day in a Studio)
Aug 15, 2021 - Dec 23, 2021 90.00 US Dollars (per Child, per Day in a Studio)
Dec 24, 2021 - Jan 01, 2022 307.00 US Dollars (per Adult, per Day in a Hotel)
Dec 24, 2021 - Jan 01, 2022 153.00 US Dollars (per Child, per Day in a Hotel)
Dec 24, 2021 - Jan 01, 2022 344.00 US Dollars (per Adult, per Day in a Studio)
Dec 24, 2021 - Jan 01, 2022 172.00 US Dollars (per Child, per Day in a Studio)
Jan 02, 2022 - Apr 17, 2022 223.00 US Dollars (per Adult, per Day in a Hotel)
Jan 02, 2022 - Apr 17, 2022 111.00 US Dollars (per Child, per Day in a Hotel)
Jan 02, 2022 - Apr 17, 2022 249.00 US Dollars (per Adult, per Day in a Studio)
Jan 02, 2022 - Apr 17, 2022 125.00 US Dollars (per Child, per Day in a Studio)
Apr 18, 2022 - Aug 15, 2022 176.00 US Dollars (per Adult, per Day in a Hotel)
Apr 18, 2022 - Aug 15, 2022 88.00 US Dollars (per Child, per Day in a Hotel)
Apr 18, 2022 - Aug 15, 2022 197.00 US Dollars (per Adult, per Day in a Studio)
Apr 18, 2022 - Aug 15, 2022 98.00 US Dollars (per Child, per Day in a Studio)
Aug 16, 2022 - Dec 23, 2022 161.00 US Dollars (per Adult, per Day in a Hotel)
Aug 16, 2022 - Dec 23, 2022 80.00 US Dollars (per Child, per Day in a Hotel)
Aug 16, 2022 - Dec 23, 2022 180.00 US Dollars (per Adult, per Day in a Studio)
Aug 16, 2022 - Dec 23, 2022 90.00 US Dollars (per Child, per Day in a Studio)
Dec 24, 2022 - Jan 01, 2023 307.00 US Dollars (per Adult, per Day in a Hotel)
Dec 24, 2022 - Jan 01, 2023 153.00 US Dollars (per Child, per Day in a Hotel)
Dec 24, 2022 - Jan 01, 2023 344.00 US Dollars (per Adult, per Day in a Studio)
Dec 24, 2022 - Jan 01, 2023 172.00 US Dollars (per Child, per Day in a Studio)

See Current News for more information on Resort Fees.

Current News

Mandatory Fees

Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

Policy Restrictions

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Palladium Travel Club members cannot confirm any palladium resort through RCI

If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to exchangereservations.club@palladiumtravelclub.com or contact US 1877/296-9330; Canada 1877/287-0724

Mandatory All Inclusive Program Fees are per person, per night in double occupancy (2 Adults). *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail exchangereservations.club@palladiumtravelclub.com; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

There is a 3% state lodging tax.

In preparation for your upcoming vacation please check for any testing requirements, travel restrictions, or local mandates related to Covid-19 to and from your confirmed destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

Use of this website constitutes acceptance of the Armed Forces Vacation Club Terms & Conditions and Privacy Notice.
*Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $369 USD per week when booked through the call center, and $359 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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