Grand Palladium Kantenah Resort & Spa at Riviera Maya

Property ID:  C255

Address:  Carretera Chetumal-Puerto Juárez KM 256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico

Phone: 52 984/877-2100

This is a Mandatory All-Inclusive Resort. Review the All-inclusive fees that are required and are not included in the Price of the accommodations.

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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Hot tub (Onsite)

Internet access in public areas (fees may apply)  (High speed access)

Laundry facilities (Onsite)

Marina (3 Miles)

Medical facility (Onsite)

Movie Rental (19 Miles)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

(Swimming) beach (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (19 Miles)

Cultural Sites (25 Miles)

Entertainment / Nightlife (19 Miles)

Equipment Rentals (Onsite)

Golf (19 Miles)

Golf - driving range ()

Golf - miniature (Onsite)

Historical Areas (25 Miles)

Jet skiing (Onsite)

Natural Sites (25 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Scuba Diving (Onsite)

Shopping (19 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (19 Miles)

Volleyball (Onsite)

Water park (19 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (Onsite)

Unit Info

The hotel's 04/02 units (KAN Deluxe) can accommodate three adults or two adults with two children and come with either a king bed or two double beds.

Airport Location

Cancun - CUN (0 Miles)

Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for 10 more minutes you will find the Hotel on the left side of the road. You can take the bus at the Cancun Int'l airport, ADO bus towards Playa del Carmen and after that, take a taxi from Playa del Carmen to the Hotel Grand Palladium. The resort is about 50 miles away from the airport. The cost of the taxi is about US$65.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Friday, Monday, Saturday, Sunday, Thursday, Wednesday, Tuesday

Policy Restrictions

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

Palladium Travel Club members cannot confirm any palladium resort through RCI

Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation.

Mandatory All Inclusive Program Fees are in double occupancy (2 Adults). *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail exchangereservations.club@palladiumtravelclub.com; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.

There is a 3% state lodging tax.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.

If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to exchangereservations.club@palladiumtravelclub.com or contact US 1877/296-9330; Canada 1877/287-0724

Pool will be closed from August 10, 2024 to December 15, 2024.

Restaurant will be closed from August 10, 2024 to November 15, 2024.

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

The resort has a mandatory all-inclusive program. Teens aged 13-17 are subject to a teen fee, and children aged 2-12 have a child fee. Children under 2 are free. To prepay the all-inclusive fees, call 1-866-280-7595 from the US and Canada and 800-062-1886 from Mexico. For local assistance in Mexico, you can call +52-55-5005-6399 or +52-55-5005-6383. Fees are to be paid directly to the resort and are subject to change without notice. The fees may vary depending on the travel season, such as high season and holiday weeks. All fees are based on the guest information provided when booking, including the number and age of guests. It's important to verify that the all-inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in the fee amount, which is the guest's responsibility. The guest must pay all-inclusive fees within the designated timeframe set by the confirmed resort, whether it is before arrival or upon check-in.

Date Range Fee
Aug 18, 2024 - Dec 21, 2024 215.00 US Dollars (per Adult, per Day in a Hotel)
Aug 18, 2024 - Dec 21, 2024 107.50 US Dollars (per Child, per Day in a Hotel)
Dec 22, 2024 - Jan 01, 2025 382.00 US Dollars (per Adult, per Day in a Hotel)
Dec 22, 2024 - Jan 01, 2025 191.00 US Dollars (per Child, per Day in a Hotel)
Jan 02, 2025 - Apr 20, 2025 285.00 US Dollars (per Adult, per Day in a Hotel)
Jan 02, 2025 - Apr 20, 2025 142.50 US Dollars (per Child, per Day in a Hotel)
Apr 21, 2025 - Aug 17, 2025 235.00 US Dollars (per Adult, per Day in a Hotel)
Apr 21, 2025 - Aug 17, 2025 117.50 US Dollars (per Child, per Day in a Hotel)
Aug 18, 2025 - Dec 21, 2025 215.00 US Dollars (per Adult, per Day in a Hotel)
Aug 18, 2025 - Dec 21, 2025 107.50 US Dollars (per Child, per Day in a Hotel)
Dec 22, 2025 - Jan 01, 2026 382.00 US Dollars (per Adult, per Day in a Hotel)
Dec 22, 2025 - Jan 01, 2026 191.00 US Dollars (per Child, per Day in a Hotel)
Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions and Privacy Notice.
*The Armed Forces Vacation Club Premium 90-day free trial begins on the date of account activation. No credit card is required. Premium Membership will end 90 days after account creation unless members choose to enroll in a Premium membership for a cost.
*Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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