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Grand Palladium Kantenah Resort & Spa at Riviera Maya

Property ID:  C255

Address:  Carretera Chetumal Puerto Juárez Km 256-100 Solidaridad Riviera Maya Quintana Roo 77710 Mexico

Phone: 984-8772100

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Internet access in public areas (fees may apply)  (High speed access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Marina (3 Miles)

Medical facility (Onsite)

Movie Rental (19 Miles)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - indoor  (Yes)

Onsite - Swimming pool - outdoor  (Unheated)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (No)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


(Swimming) beach (Onsite)

Amusement Parks (9 Miles)

Beach (Onsite)

Beach facilities (Onsite)


Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (19 Miles)

Cultural Sites (25 Miles)

Entertainment / Nightlife (19 Miles)

Equipment Rentals (Onsite)

Fishing (Onsite)

Golf (19 Miles)

Golf - driving range ()

Golf - miniature (Onsite)

Historical Areas (25 Miles)

Jet skiing (Onsite)

Lake (Onsite)

Natural Sites (25 Miles)

Parks/Zoos (19 Miles)

Ping Pong (Onsite)

Playground (Onsite)

Safari (25 Miles)

Scuba Diving (Onsite)

Shopping (19 Miles)

Snorkeling (Onsite)

Tennis (Onsite)

Theme Park (19 Miles)

Volleyball (Onsite)

Water park (19 Miles)

Water Skiing (Onsite)

Windsurfing (Onsite)

Wineries (Onsite)

Unit Info

Charming Mayan-style bungalows set an authentic tone at Grand Palladium Kantenah Resort & Spa, where 422 guest rooms accommodate up to four guests in stylish comfort. All units have furnished terraces overlooking the resort's pretty pathways and impeccable gardens. Many have ceiling fans, stone floors and armoires and desks. Spacious bathrooms feature deep soaking hydromassage tubs, hairdryers and magnified make-up mirrors.

Airport Location

Cancun - CUN (0 Miles)

Take Chetumal-Puerto Juarez road towards Tulum. You will drive by Puerto Morelos, Playa del Carmen and Puerto Aventuras. If you keep on driving for 10 more minutes you will find the Hotel on the left side of the road. You can take the bus at the Cancun Int'l airport, ADO bus towards Playa del Carmen and after that, take a taxi from Playa del Carmen to the Hotel Grand Palladium. The resort is about 50 miles away from the airport. The cost of the taxi is about US$65.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Tuesday, Sunday, Saturday, Wednesday, Thursday, Monday, Friday

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory All Inclusive Program Fees are per person, per night in double occupancy (2 Adults). One child up to 12 years old free in the same unit. Each additional child 2-12 years pays 50% off the regular Adult fee. Children under 2 years old are free. Extra adult in the same unit 25% off. Minimum 3 nights stay required. Different fees apply during the same week confirmed and will be charged daily according to each stay. To prepay fees please contact at least 15 days prior to your arrival from US & Canada 1866/2807595; from Mexico 01/800-062-1886; Local U.S. & Canada 52-55-5005-6399; Local Mexico 52-55-5005-6383.

Date Range Fee
Apr 02, 2018 - Dec 23, 2018 120.00 US Dollars (per Adult, per Day in a Hotel)
Apr 02, 2018 - Dec 23, 2018 133.00 US Dollars (per Adult, per Day in a Studio)
Dec 24, 2018 - Jan 02, 2019 283.00 US Dollars (per Adult, per Day in a Hotel)
Dec 24, 2018 - Jan 02, 2019 309.00 US Dollars (per Adult, per Day in a Studio)
Jan 03, 2019 - Apr 01, 2019 175.00 US Dollars (per Adult, per Day in a Hotel)
Jan 03, 2019 - Apr 01, 2019 193.00 US Dollars (per Adult, per Day in a Studio)
Apr 02, 2019 - Dec 23, 2019 124.00 US Dollars (per Adult, per Day in a Hotel)
Apr 02, 2019 - Dec 23, 2019 137.00 US Dollars (per Adult, per Day in a Studio)

See Current News for more information on Resort Fees.

Current News

Mandatory Fees

Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.

Policy Restrictions

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

Mandatory All Inclusive Program Fees are per person, per night in double occupancy (2 Adults). *All guests must contact resort at least 1 week prior to arrival & provide guest names and age in advance, no exceptions. E-mail; Call Toll free US 1-866-313-5565 & Can 1-855-676-2386 or Mex 52/984-873-4801 or 01800-836-7256; Sunday-Friday 9AM to 5PM CST.

There is a 3% state lodging tax.

Occupancy limits are strictly enforced: could result in forfeiture of the unit and/or other penalties.

Promotions: August Promo- 15% Off All Inclusive Fees applies for members traveling from August 1st to August 31st, 2015. Valid only for reservations booked between: June 16th to August 31st, 2015. Winter Promo- 15% Off All Inclusive Fees applies for members traveling from December 24th, 2015 to April 30th, 2016. Valid only for reservations booked between July 6th to October 31st, 2015.

Summer Promo- 15% Off All Inclusive Fees applies for members traveling from May 1st, 2016 to December 23rd, 2016. Valid only for reservations booked between July 6th,2015 to April 30th, 2016. Discounts only apply if you pre pay the All Inclusive fees, please contact: From USA & Canada 1866/280-7595, from Mexico 01/8000621886; Local EU & Canada 52-55-5005-6399; Local Mexico 52-55-5005-6383.

If member wants to stay less than 7 nights, or will check in on a different date from the one they have confirmed will need to advise resort at least 20 days prior to the check in sending an e-mail to or contact US 1877/296-9330; Canada 1877/287-0724