







Property ID: C763
Address: Carretera Cancún-Tulum KM 62 Col. Centro Solidaridad Playa del Carmen Quintana Roo Benito Juarez 77710 Mexico
Phone: 1-800-836-7507
The Zen Grand ambiance at Grand Velas Riviera Maya is an exotic luxury refuge for all ages. Located in the Mayan jungle, with raised wooden footpaths, gurgling natural streams & tropical salaam, chechén & chaká trees, this space invites you to disconnect from the outside world and rediscover a sense of tranquility. As one of three ambiances at Grand Velas Riviera Maya, the Zen Grand ambiance is home to the resort’s award-winning Spa, the Convention Center and several of its restaurants and bars, in addition to a cenote-style pool. Guests of the Zen Grand Ambiance enjoy access to the entire resort (Ambassador and Grand Class ambiances), respecting age restrictions of 16 and over for the Grand Class ambiance. You’ll delight in a dining experience worthy of any discerning foodie, with 8 restaurants including one serving local Yucatecan fare, and the acclaimed Cocina de Autor. The experience is completed by extensive seasonal activities programs and creative Kids’ Clubs and Teens’ Club.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (No)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (No)
Grocery Shopping Service (No)
Hot tub (Onsite)
Internet access in public areas (fees may apply) (Wireless Internet Access)
Laundry facilities (Onsite)
Marina (21 Miles)
Medical facility
Movie Rental (Onsite)
Multilingual staff (Yes)
Nightclub (7 Miles)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - indoor (Unheated)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (3)
Onsite - Wave pool (No)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
Proximity: Onsite
Snack Bar: No
(Swimming) beach (Onsite)
Beach (Onsite)
Beach facilities (Onsite)
Boating (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (6 Miles)
Cultural Sites (46 Miles)
Entertainment / Nightlife (7 Miles)
Equipment Rentals (Onsite)
Golf (1 Miles)
Golf - driving range ()
Golf - miniature (7 Miles)
Helicopter/airplane sightseeing (34 Miles)
Historical Areas (116 Miles)
Jet skiing (Onsite)
Natural Sites (12 Miles)
Parks/Zoos (19 Miles)
Ping Pong (Onsite)
Playground (Onsite)
Racquetball ()
Running track/path (Nearby)
Scuba Diving (Onsite)
Shopping (7 Miles)
Snorkeling (Onsite)
Squash
Tennis
Theme Park (11 Miles)
Volleyball (Onsite)
Water park (31 Miles)
Water Skiing
Wineries (6 Miles)
The plush, oversize Zen Grand suites at Grand Velas Riviera Maya feature over 1,000 square feet of living space and views of the water lily ponds and tropical forest. Decorated in sophisticated Mexican style with tropical color accents and elegant details, each has an interior hot tub and spacious terrace for enjoying the sunrise and sunset over the Riviera Maya’s lush greenery. Amenities include a Nespresso coffeemaker and daily-stocked premium mini bar with fine wine and artisanal tequila. Resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com
Cancun - CUN (35 Miles)
The resort is a quick, easy 35-mile drive from the Cancun International Airport. Transportation service can be arranged by the resort. Taxis and private transportation services are also available at the airport.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Sunday, Friday, Saturday
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory All Inclusive Program Rates: Minimum occupancy of 2 adults is required in Studio units and 4 adults in 1-bedroom units (2 Connected Studios). The Christmas & New Year weeks require a mandatory 7-night stay. For children from 4-12 years the rate is US $120 and for adolescents from 13-15 years the rate is US $200. All units in the Zen Grand setting have views of the inland lakes and Mayan jungle. The program includes unlimited food and beverages, 24-hour suite service and taxes. Different rates apply during the same confirmed week. These may increase or decrease during the same week and therefore will be charged daily according to your stay. The program includes unlimited food and beverages, 24-hour suite service and taxes. Fees are payable directly to the resort unless otherwise stated. Fees are subject to change without notice, at the resort's discretion. Fees may vary per night or week based on season of travel, such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort, which may be prior to arrival or upon check-in.
Date Range | Fee |
---|---|
May 31, 2023 - Sep 30, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
May 31, 2023 - Sep 30, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
May 31, 2023 - Sep 30, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
May 31, 2023 - Sep 30, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Oct 01, 2023 - Oct 10, 2023 | 629.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Oct 01, 2023 - Oct 10, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Oct 01, 2023 - Oct 10, 2023 | 629.00 US Dollars (per Adult, per Day in a Studio) |
Oct 01, 2023 - Oct 10, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Oct 11, 2023 - Oct 12, 2023 | 692.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Oct 11, 2023 - Oct 12, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Oct 11, 2023 - Oct 12, 2023 | 692.00 US Dollars (per Adult, per Day in a Studio) |
Oct 11, 2023 - Oct 12, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Oct 13, 2023 - Oct 31, 2023 | 629.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Oct 13, 2023 - Oct 31, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Oct 13, 2023 - Oct 31, 2023 | 629.00 US Dollars (per Adult, per Day in a Studio) |
Oct 13, 2023 - Oct 31, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Nov 01, 2023 - Nov 05, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 01, 2023 - Nov 05, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 01, 2023 - Nov 05, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
Nov 01, 2023 - Nov 05, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Nov 06, 2023 - Nov 09, 2023 | 692.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 06, 2023 - Nov 09, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 06, 2023 - Nov 09, 2023 | 692.00 US Dollars (per Adult, per Day in a Studio) |
Nov 06, 2023 - Nov 09, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Nov 10, 2023 - Nov 19, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 10, 2023 - Nov 19, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 10, 2023 - Nov 19, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
Nov 10, 2023 - Nov 19, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Nov 20, 2023 - Nov 26, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 20, 2023 - Nov 26, 2023 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 20, 2023 - Nov 26, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
Nov 20, 2023 - Nov 26, 2023 | 144.00 US Dollars (per Child, per Day in a Studio) |
Nov 27, 2023 - Dec 14, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 27, 2023 - Dec 14, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 27, 2023 - Dec 14, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
Nov 27, 2023 - Dec 14, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Dec 15, 2023 - Dec 15, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 15, 2023 - Dec 15, 2023 | .00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 15, 2023 - Dec 15, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
Dec 15, 2023 - Dec 15, 2023 | .00 US Dollars (per Child, per Day in a Studio) |
Dec 16, 2023 - Dec 17, 2023 | 586.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 16, 2023 - Dec 17, 2023 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 16, 2023 - Dec 17, 2023 | 586.00 US Dollars (per Adult, per Day in a Studio) |
Dec 16, 2023 - Dec 17, 2023 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 18, 2023 - Dec 18, 2023 | 632.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 18, 2023 - Dec 18, 2023 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 18, 2023 - Dec 18, 2023 | 632.00 US Dollars (per Adult, per Day in a Studio) |
Dec 18, 2023 - Dec 18, 2023 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 19, 2023 - Dec 24, 2023 | 632.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 19, 2023 - Dec 24, 2023 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 19, 2023 - Dec 24, 2023 | 632.00 US Dollars (per Adult, per Day in a Studio) |
Dec 19, 2023 - Dec 24, 2023 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 25, 2023 - Dec 28, 2023 | 934.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 25, 2023 - Dec 28, 2023 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 25, 2023 - Dec 28, 2023 | 934.00 US Dollars (per Adult, per Day in a Studio) |
Dec 25, 2023 - Dec 28, 2023 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 29, 2023 - Dec 31, 2023 | 934.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 29, 2023 - Dec 31, 2023 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 29, 2023 - Dec 31, 2023 | 934.00 US Dollars (per Adult, per Day in a Studio) |
Dec 29, 2023 - Dec 31, 2023 | 144.00 US Dollars (per Child, per Day in a Studio) |
Jan 01, 2024 - Jan 04, 2024 | 934.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 01, 2024 - Jan 04, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 01, 2024 - Jan 04, 2024 | 934.00 US Dollars (per Adult, per Day in a Studio) |
Jan 01, 2024 - Jan 04, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Jan 05, 2024 - Feb 16, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 05, 2024 - Feb 16, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 05, 2024 - Feb 16, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Jan 05, 2024 - Feb 16, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Feb 17, 2024 - Feb 23, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Feb 17, 2024 - Feb 23, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Feb 17, 2024 - Feb 23, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Feb 17, 2024 - Feb 23, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Feb 24, 2024 - Apr 01, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Feb 24, 2024 - Apr 01, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Feb 24, 2024 - Apr 01, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Feb 24, 2024 - Apr 01, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Apr 02, 2024 - Apr 15, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 02, 2024 - Apr 15, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 02, 2024 - Apr 15, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Apr 02, 2024 - Apr 15, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Apr 16, 2024 - Nov 23, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Apr 16, 2024 - Nov 23, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Apr 16, 2024 - Nov 23, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Apr 16, 2024 - Nov 23, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Nov 24, 2024 - Nov 30, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Nov 24, 2024 - Nov 30, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Nov 24, 2024 - Nov 30, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Nov 24, 2024 - Nov 30, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 01, 2024 - Dec 14, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 01, 2024 - Dec 14, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 01, 2024 - Dec 14, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Dec 01, 2024 - Dec 14, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 15, 2024 - Dec 17, 2024 | 613.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 15, 2024 - Dec 17, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 15, 2024 - Dec 17, 2024 | 613.00 US Dollars (per Adult, per Day in a Studio) |
Dec 15, 2024 - Dec 17, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 18, 2024 - Dec 24, 2024 | 671.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 18, 2024 - Dec 24, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 18, 2024 - Dec 24, 2024 | 671.00 US Dollars (per Adult, per Day in a Studio) |
Dec 18, 2024 - Dec 24, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 25, 2024 - Dec 28, 2024 | 958.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 25, 2024 - Dec 28, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 25, 2024 - Dec 28, 2024 | 958.00 US Dollars (per Adult, per Day in a Studio) |
Dec 25, 2024 - Dec 28, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Dec 29, 2024 - Dec 31, 2024 | 958.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Dec 29, 2024 - Dec 31, 2024 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Dec 29, 2024 - Dec 31, 2024 | 958.00 US Dollars (per Adult, per Day in a Studio) |
Dec 29, 2024 - Dec 31, 2024 | 144.00 US Dollars (per Child, per Day in a Studio) |
Jan 01, 2025 - Jan 04, 2025 | 958.00 US Dollars (per Adult, per Day in a 1 Bedroom) |
Jan 01, 2025 - Jan 04, 2025 | 144.00 US Dollars (per Child, per Day in a 1 Bedroom) |
Jan 01, 2025 - Jan 04, 2025 | 958.00 US Dollars (per Adult, per Day in a Studio) |
Jan 01, 2025 - Jan 04, 2025 | 144.00 US Dollars (per Child, per Day in a Studio) |
See Current News for more information on Resort Fees.
Mandatory Usage Fee is 10.00 U.S. dollars. Only Credit Cards accepted. Foreigners must complete form & payment at https://visitax.gob.mx prior to departure.
Minimum 2 Adults in Studio Units and 4 Adults in 1 Bedroom Units.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Resort offers concierge services & amenities for babies, including: Baby bottles, bottle brushes & sterilizers, high chairs, cribs, strollers, baby bouncers & bathtubs, rattles & teether toys, and pacifiers. To request this service please send an email to conciergerm@velasresorts.com
RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)
RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
There is a 3% state lodging tax.
All Inclusive Fees are charged based on the number of guests considering the required occupancy is met. Applicable fees for the minimum occupancy of the confirmed unit will be charged, whether all guests are present during the entire stay or not. Please check occupancy required before confirming.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation