







Property ID: D956
Address: Carretera Chetumal P.Juarez KM 309 Playa del Carmen Quintana Roo 77710 Mexico
Phone: 984 8772800
2 lake swimming pools, 1 activity pol, 1 lazy river and 1 wave pool will keep you cool. The resort offers one full menu International buffet and 1 grill snack bar. You also have the choice to dine a la carte at the Gourmet, Cajun or Italian restaurants. The resort also offers, 5 bars and a swim-up bar. 24 hour room service is also available. Activities include golf, spa, windsurfing, catamarans, volleyball, tennis, fitness center, kayak’s and ping pong. Entertainment includes live music, shows, dancing lesson, aerobics, theme parties, Lucys Kid Club (ages 4-12) and a Kiddie Disco. Please note that some activities have a fee; golf, scuba diving and spa. Also available for an additional cost; laundry services, beauty salon, babysitting, 24-hr on-call doctor, internet café and boutique shopping. You will receive Iberostar Resort Coupons at check-in that provides savings on additional amenities and services not included within the AI package.
ATM/banking (Onsite)
Bar/lounge (Onsite)
Billiards or pool table (Yes)
Business center (No)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (French, English, Spanish)
Laundry facilities (Onsite)
Medical facility (Onsite)
Movie Rental (No)
Multilingual staff (Yes)
Nightclub (Onsite)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (Yes)
Poolside bar (Yes)
Post Office (Onsite)
RCI Onsite (No)
Safe-deposit box (In-Room)
Salon (Onsite)
Sauna (Yes)
Spa (Onsite)
Sport Courts / Grounds (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
Proximity: Onsite
Snack Bar: Yes
(Swimming) beach (Onsite)
Amusement Parks (Nearby)
Archery (Onsite)
Beach (Onsite)
Beach facilities (Onsite)
Bicycling (Onsite)
Boating (Onsite)
Casino / Gambling (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cultural Sites (Nearby)
Entertainment / Nightlife (Onsite)
Equipment Rentals (Onsite)
Golf (Onsite)
Golf - driving range ()
Historical Areas (Nearby)
Hunting ()
Natural Sites (Nearby)
Ping Pong (Onsite)
Playground (Onsite)
Running track/path (Onsite)
Scuba Diving (Onsite)
Shopping (Onsite)
Snorkeling (Onsite)
Tennis (Onsite)
Theme Park (Nearby)
Volleyball (Onsite)
Water park (Onsite)
Windsurfing (Onsite)
Junior Suite Room (Studio), 506 sq. ft., private balcony with garden view, AC, ceiling fan, mini bar stocked daily with beer, soft drinks and water. Concierge service, flat screen TV, alarm clock, digital safe, coffee maker, iron and ironing board, hair dryer. Bathroom with bathrobes and shower / tub combo. This room offers convenient location to beach or pool, Wi-Fi and access to Spa Sensations wet areas (adults only). Standard Room (Hotel) 484 sq. ft., private balcony with garden view, AC, ceiling fan, mini bar stocked daily with beer, soft drinks and bottled water. Concierge service, flat screen TV, alarm clock, digital safe, coffee maker, Wi-Fi iron and ironing board, hair dryer. Bathroom with bathrobes and shower/tub combo. Total area is 484 sq. ft. (5 handicap rooms available.)Maximum occupancy forboth units 2 adults + 1 children or 3 adults in existing beds. Both units have 2 double beds or 1 king bed and offers 24-hr room service.
Check In: 15:00
Check Out: 11:00
Weeks Check In Days: Saturday, Sunday, Friday
Express Check In / Check Out Available: Yes
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Available 24 Hours
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory 7 Day All Inclusive Program. 7 Night stay required. Children 3-12 years old pay 50% off the Adult fees. A single occupancy (1 adult traveling) requires a supplement of +50% or +75% per night depending on the travel dates. Third adult in the same unit pays 20% off or 30% off the regular adult fees depending on the travel dates. *Gala Dinner for December 24th & 31st of US$66 per Adult & US$33 per Child. Lobster as well as special wine will be available to guests for an additional fee. The dress code is formal or semi-formal. There is live music, countdown, and a beach party until 1 AM with fireworks. After 1 AM you can enjoy the disco. *EARLY BIRD BOOKINGS (EBB): Fees vary and apply depending on the reservation booking dates. Fees are payable directly to the resort unless otherwise stated. Fees are subject to change without notice, at the resort's discretion. Fees may vary per night or week based on season of travel such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking, including but not limited to the number of guests traveling and age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort which may be prior to arrival or upon check-in.
Date Range | Fee |
---|---|
Apr 12, 2021 - May 02, 2021 | 191.40 US Dollars (per Adult, per Day in a Hotel) |
Apr 12, 2021 - May 02, 2021 | 95.70 US Dollars (per Child, per Day in a Hotel) |
Apr 12, 2021 - May 02, 2021 | 214.50 US Dollars (per Adult, per Day in a Studio) |
Apr 12, 2021 - May 02, 2021 | 107.25 US Dollars (per Child, per Day in a Studio) |
May 03, 2021 - Jun 26, 2021 | 169.40 US Dollars (per Adult, per Day in a Hotel) |
May 03, 2021 - Jun 26, 2021 | 84.70 US Dollars (per Child, per Day in a Hotel) |
May 03, 2021 - Jun 26, 2021 | 189.20 US Dollars (per Adult, per Day in a Studio) |
May 03, 2021 - Jun 26, 2021 | 94.60 US Dollars (per Child, per Day in a Studio) |
Jun 27, 2021 - Aug 15, 2021 | 188.10 US Dollars (per Adult, per Day in a Hotel) |
Jun 27, 2021 - Aug 15, 2021 | 94.05 US Dollars (per Child, per Day in a Hotel) |
Jun 27, 2021 - Aug 15, 2021 | 211.20 US Dollars (per Adult, per Day in a Studio) |
Jun 27, 2021 - Aug 15, 2021 | 105.60 US Dollars (per Child, per Day in a Studio) |
Aug 16, 2021 - Oct 31, 2021 | 129.80 US Dollars (per Adult, per Day in a Hotel) |
Aug 16, 2021 - Oct 31, 2021 | 64.90 US Dollars (per Child, per Day in a Hotel) |
Aug 16, 2021 - Oct 31, 2021 | 145.20 US Dollars (per Adult, per Day in a Studio) |
Aug 16, 2021 - Oct 31, 2021 | 72.60 US Dollars (per Child, per Day in a Studio) |
See Current News for more information on Resort Fees.
Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.
No trailers
No boat parking
Limited parking onsite
Minimum age check-in is 18.
Multi Floor With No Elevator Access: No
The units will accommodate a maximum of 2 adults + 1 children or 3 adults in existing beds.
Pets are not permitted at the resort.
Resort non-smoking policy.
No smoking in units: could result in forfeiture of the unit and/or other penalties.
Please check with resort for smoking policy.
Yes
Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)
RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
In preparation for your upcoming vacation please check for any testing requirements, travel restrictions, or local mandates related to Covid-19 to and from your confirmed destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation
During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.
*During March-April, 2018 and 2019, No Triple or Quadruple occupancies (Extra persons) in the unit will be allowed.
Transportation is not included however can be arranged and the resort does offer handicapped units. Motorized sports are not included in the AI fee. Different room types/categories will not be in the same area of the resort. If needing multiple rooms and need to be near another guest, it’s best to confirm same room types/categories.
The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will reserve the right NOT to honor the reservation.
Transportation is not included however can be arranged and the resort does offer handicapped units. Motorized sports are not included in the AI fee. Different room types/categories will not be in the same area of the resort. If needing multiple rooms and need to be near another guest, it’s best to confirm same room types/categories.