Property ID: D957
Address: Carretera Chetumal P.Juarez KM 309 Playa Paraiso Quintana Roo 77710 Mexico
Phone: 984 8772800
The Hotel boasts 2 Lake swimming poos, 1 activity pol, 3 private pools, 1 lazy river and 1 wave pool. You will also enjoy the full-menu International buffer and grill snack bar along with 5 a la carte restaurants; Gourmet, Japanese, Mexican, Seafood and a Steak House. The resort also offers, 5 bars and a swim-up bar. Activities include golf, spa, windsurfing, catamarans, volleyball, tennis, fitness center, kayak’s and ping pong. Entertainment includes live music, shows, dancing lesson, aerobics, theme parties, Lucy’s Kid Club (ages 4-12) and a Kiddie Disco.
Billiards or pool table (Yes)
Business center (No)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (English, French, Spanish)
Laundry facilities (Onsite)
Medical facility (Onsite)
Movie Rental (No)
Multilingual staff (Yes)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (Yes)
Poolside bar (Yes)
Post Office (Onsite)
RCI Onsite (No)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
Snack Bar: Yes
(Swimming) beach (Onsite)
Amusement Parks (Onsite)
Beach facilities (Onsite)
Casino / Gambling (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cultural Sites (Nearby)
Entertainment / Nightlife (Onsite)
Equipment Rentals (Onsite)
Golf - driving range ()
Historical Areas (Nearby)
Natural Sites (Onsite)
Ping Pong (Onsite)
Running track/path (Onsite)
Scuba Diving (Onsite)
Theme Park (Nearby)
Water park (Onsite)
Standard Junior Suite (Studio) 667 sq. ft., 1 pull-out sofa bed, garden view balcony, AC, ceiling fan, mini bar stocked daily, flat screen TV, alarm clock, digital safe, Wi-Fi, coffee maker, iron/ironing board, hair dryer. Junior Suite (Hotel), 624 sq. ft., private balcony with garden view, AC, ceiling fan, mini bar stocked daily with beer, soft drinks and water. Flat screen TV, alarm clock, digital safe, coffee maker, iron/ironing board, hair dryer. 5 Handicap rooms available.Both unit types offer complimentary access to Spa Sensations wet areas (adults only), offer 2 double beds or 1 king, 24 hr. room service, concierge service and daily turn down service, spacious bathrooms with double vanity sink, bathrobes, bath slippers, shower and separate whirlpool tub and max occ 2 adults + 2 children | 3 adults + 1 child | 4 adults - in existing beds
Cancun - CUN (17 Miles)
From Cancun International Airport. Exit the airport and head southeast.After 2.2 miles, take the exit and merge onto Carretera Federal 307/Mexico 307. At 11.7 miles, make a U-turn. After a few yards, you will reach the hotel on your right-hand side.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Sunday, Friday, Saturday
Express Check In / Check Out Available: Yes
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Available 24 Hours
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory 7 Day All Inclusive Program. A minimum stay of 7 nights is required. Children from 3-16 years pay 50% of the adult rate with travel dates until October 30, 2020. Reservations with travel dates from November 1, 2020 to October 31, 2021 receive 1 child free and the second child gets a 30% discount from the adult rate. A supplement of + 50% or + 75% per night in single occupancy (1 adult only) according to the date of travel is required. Third adult in the same unit has a 20% or 30% discount from the regular adult rate that varies and applies according to the date of travel. Gala Dinner for the nights of December 24 and 31 of US $66 per adult and US $33 per Child. Lobster and special wine will be available for an additional charge. The dress code is formal or semi-formal. There will be live music and beach party until 1 a.m. with fireworks. After 1 AM you can enjoy the disc. **EARLY BOOKIN (EBB): Rates vary and apply according to the reservation confirmation date. Fees are payable directly to the resort unless otherwise stated. Fees are subject to change without notice, at the resort's discretion. Fees may vary per night or week based on season of travel such as high season and holiday weeks. All fees are based on the guest information provided at the time of booking including but not limited to the number of guests traveling and age of guests. Please verify that the All-Inclusive fee is correct on your confirmation based on the information provided at the time of booking. Any change to traveler information may result in a difference in fee amount and is the responsibility of the guest traveling. All-Inclusive fees are the responsibility of the guest to pay in the timeline designated by the confirmed resort which may be prior to arrival or upon check-in.
|Feb 01, 2021 - Apr 11, 2021||260.70 US Dollars (per Adult, per Day in a Hotel)|
|Feb 01, 2021 - Apr 11, 2021||182.49 US Dollars (per Child, per Day in a Hotel)|
|Feb 01, 2021 - Apr 11, 2021||302.50 US Dollars (per Adult, per Day in a Studio)|
|Feb 01, 2021 - Apr 11, 2021||211.75 US Dollars (per Child, per Day in a Studio)|
|Apr 12, 2021 - May 02, 2021||232.10 US Dollars (per Adult, per Day in a Hotel)|
|Apr 12, 2021 - May 02, 2021||162.47 US Dollars (per Child, per Day in a Hotel)|
|Apr 12, 2021 - May 02, 2021||269.50 US Dollars (per Adult, per Day in a Studio)|
|Apr 12, 2021 - May 02, 2021||188.65 US Dollars (per Child, per Day in a Studio)|
|May 03, 2021 - Jun 26, 2021||205.70 US Dollars (per Adult, per Day in a Hotel)|
|May 03, 2021 - Jun 26, 2021||143.99 US Dollars (per Child, per Day in a Hotel)|
|May 03, 2021 - Jun 26, 2021||238.70 US Dollars (per Adult, per Day in a Studio)|
|May 03, 2021 - Jun 26, 2021||167.09 US Dollars (per Child, per Day in a Studio)|
|Jun 27, 2021 - Aug 15, 2021||227.90 US Dollars (per Adult, per Day in a Hotel)|
|Jun 27, 2021 - Aug 15, 2021||159.53 US Dollars (per Child, per Day in a Hotel)|
|Jun 27, 2021 - Aug 15, 2021||264.00 US Dollars (per Adult, per Day in a Studio)|
|Jun 27, 2021 - Aug 15, 2021||184.80 US Dollars (per Child, per Day in a Studio)|
|Aug 16, 2021 - Oct 31, 2021||157.30 US Dollars (per Adult, per Day in a Hotel)|
|Aug 16, 2021 - Oct 31, 2021||110.11 US Dollars (per Child, per Day in a Hotel)|
|Aug 16, 2021 - Oct 31, 2021||182.60 US Dollars (per Adult, per Day in a Studio)|
|Aug 16, 2021 - Oct 31, 2021||127.82 US Dollars (per Child, per Day in a Studio)|
See Current News for more information on Resort Fees.
Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.
Limited parking onsite
No boat parking
Minimum age check-in is 18.
Multi Floor With No Elevator Access: No
The units will accommodate a maximum of 4 adults.
Pets are not permitted at the resort.
Resort non-smoking policy.
No smoking in units: could result in forfeiture of the unit and/or other penalties.
Please check with resort for smoking policy.
The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will reserve the right NOT to honor the reservation.
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
In preparation for your upcoming vacation please check for any testing requirements, travel restrictions, or local mandates related to Covid-19 to and from your confirmed destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation
During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.
RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Transportation is not included however can be arranged and the resort does offer handicapped units. Motorized sports are not included in the AI fee. Different room types/categories will not be in the same area of the resort. If needing multiple rooms and need to be near another guest, it’s best to confirm same room types/categories.
Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)