Mayan Palace at Riviera Riviera Maya

Property ID:  DB78

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo 77710 Mexico

Phone: 52 984/206-4000

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Resort Information

Resort Amenities

Car Rental (Onsite)

Game room (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access, Wireless Internet Access in all rooms.)

Laundry facilities (Onsite)

Medical facility (Onsite)

Onsite - Swimming pool - children's  (Yes)

Spa (Onsite)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


Beach (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Entertainment / Nightlife (Onsite)

Golf (Onsite)

Playground (Onsite)

Scuba Diving (12 Miles)

Shopping (Onsite)

Snorkeling (Onsite)

Tennis (Onsite)

Water Skiing (12 Miles)

Unit Info

The Mayan Palace rooms are among the jungle, so the views are equally beautiful.The resort has hotel-type units for up to 2 adults and 2 children under 12 years old, with 1 king or 2 double beds. 1 bedroom units for 5 people and privacy for 4, have 1 King bed and 2 sofa beds, as well as a partial kitchenette and medium refrigerator; 1BR 05/04 units are suitable for 3 adults and 2 children or 2 adults and 3 children.2-bedroom units accommodate up to 8 people and have privacy for 6, they are a combination of the previous two. All rooms have cable TV, telephone, safe, closet and bathroom.

Airport Location

Cancun - CUN (22 Miles)

Airport Shuttle Service Available: Yes

Cancun Intl. Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link: Enter your RCI weeks ID plus the relation number confirmed, and follow directions to book transportation. If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Sunday, Friday, Saturday

Current News

Mandatory Fees

Mandatory Environment Tax is 26.06 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply to HTL and 1BEDROOM units.

Mandatory Environment Tax is 52.12 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night apply for 2BEDROOM units.

Mandatory Lodging tax is 3 %. Cash or Credit is accepted. Based on Unit Rack Rate

Policy Restrictions

Minimum age check-in is 21.

Hotel Units are recommended for 2 adults and 2 kids under 12 years old

1 in 2 rule applies.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

This resort has Mandatory Resort Fees. You are responsible for paying the applicable Mandatory Resort Fee that is listed in the Fees Tab on as of the date of confirmation. Pre-payment should be done 14 days before check-in date.

* To prepay from the US or Canada please call 844-909-4799, from the UK call 808-234-0488, or contact us via email at *For further details about Resort Fee benefits please visit *Resort Fee does not cover local taxes.

There is a 3% state lodging tax.

Security deposit required upon check-in at the resort.

Credit card imprint required upon check-in at the resort.

Fees or deposits are charged for some amenities.

*Reservations made less than 48 hrs prior to the check-in date will not be accepted. The resort will reflect the reservation 72 hours after it has been confirmed. Guest Certificate required if member is not traveling, & for multiple reservations starting from the second confirmation, with different names on each reservation.

* Consecutive reservations must start on the same day of the week and multiple reservations must be confirmed in same regions. You can only confirm this resort I.D. once every 2 years and applies per anniversary year; Violations will be cancelled.

This resort does not allow multiple and / or consecutive confirmations with check-in within the following 2020 dates: FEB 14 - 20; APR 03 - 16; JUN 19 - 25; NOV 20 - 26; DEC 18 - 31. 2021: FEB 12-18, MAR 26 - APR 07, JUN 18-23, NOV 19-24, DEC 17 - 29. Any violation of this policy will be canceled.

Use of this website constitutes acceptance of the Armed Forces Vacation Club Terms & Conditions and Privacy Notice.

Book any R&R or High Demand stay by September 23, 2020 for travel within the 12 months and receive 50% OFF a select R&R stay. Must enter promo code BONUSDAYS when making the initial paid booking to qualify for offer. The 50% OFF select R&R stay must be booked by September 30, 2020 at 11:59 PM ET for check-in September 18, 2020 through December 13, 2020, and you must use the exclusive promo code that will be emailed to you 48 hours after the initial booking is made. All bookings made through this offer are non-refundable.

Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $369 USD per week when booked through the call center, and $359 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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