Mayan Palace at Riviera Riviera Maya

Property ID:  DB78

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo 77710 Mexico

Phone: 984-2064000

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Resort Information

Resort Amenities

Car Rental (Onsite)

Game room (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access, Wireless Internet Access in all rooms.)

Laundry facilities (Onsite)

Medical facility (Onsite)

Onsite - Swimming pool - children's  (Yes)

Spa (Onsite)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes

Activities

Beach (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Entertainment / Nightlife (Onsite)

Golf (Onsite)

Playground (Onsite)

Scuba Diving (12 Miles)

Shopping (Onsite)

Snorkeling (Onsite)

Tennis (Onsite)

Water Skiing (12 Miles)

Unit Info

The Mayan Palace rooms are among the jungle, so the views are equally beautiful.The resort has hotel-type units for up to 2 adults and 2 children under 12 years old, with 1 king or 2 double beds. 1 bedroom units for 5 people and privacy for 4, have 1 King bed and 2 sofa beds, as well as a partial kitchenette and medium refrigerator; 1BR 05/04 units are suitable for 3 adults and 2 children or 2 adults and 3 children.2-bedroom units accommodate up to 8 people and have privacy for 6, they are a combination of the previous two. All rooms have cable TV, telephone, safe, closet and bathroom.

Airport Location

Cancun - CUN (22 Miles)

Airport Shuttle Service Available: Yes

Cancun Intl. Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link: https://shuttleservices.vidanta.com. Enter your RCI weeks ID plus the relation number confirmed, and follow directions to book transportation. If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Saturday, Sunday, Friday

Current News

Mandatory Fees

Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

Mandatory Lodging tax is 3 %. Cash or Credit is accepted. Based on Unit Rack Rate

Resort amenities fee is 252.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 1B unit, per week.

Resort amenities fee is 420.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 2B unit, per week.

Resort amenities fee is 168.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per Hotel unit, per week.

Resort amenities fee is 420.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 3B unit, per week.

Resort amenities fee is 420.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 4B unit, per week.

Resort amenities fee is 168.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per Studio unit, per week.

Policy Restrictions

Minimum age check-in is 21.

Hotel Units are recommended for 2 adults and 2 kids under 12 years old

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

**As of August 1st this resort will have a mandatory resort fee** *Inventory available only to Platinum members* Guest certificate is required for multiple confirmations from the second unit confirmed. A Guest Certificate is required if the member does not travel in consecutive reservations. *Members with vacation ownership in VIDANTA, can not confirm this resort through RCI.

Last minute reservations made 48 hours prior to arrival or less will not be accepted. *No Ocean View units. *All kind of units except 2 Bedroom SPA, 3 Bedroom SPA and loft are in floor 0-2. The WiFi is free for all guests, however if high speed internet is required, the additional cost is $975 pesos per device, per week (This Fee is subject to change without previous notice).

Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link with your confirmation letter in hand: https://shuttleservices.vidanta.com Please enter your RCI weeks ID plus the relation number confirmed, and follow directions in the website to book transportation

If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival.

There is a 3% state lodging tax.

Security deposit required upon check-in at the resort.

Fees or deposits are charged for some amenities.

Credit card imprint required upon check-in at the resort.

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Book a 7-night select $349 Space-A and High Demand stay by 8/19/19 at 11:59 PM ET, and receive a complimentary 7-night select $349 Space-A stay. Must enter promo code AUGBOGO when making the initial paid booking to qualify for offer. The complimentary 7-night select $349 Space-A stay must be booked by 8/28/19 at 11:59 PM ET for check-in 8/09/2019 through 12/08/2019, and you must use the exclusive promo code that will be emailed to you 48 hours after the initial booking is made. All bookings made through this offer are non-refundable.

 
Taxes are additional. All prices are in U.S. dollars. Regular Space Available price is $369 USD per week when booked through the call center, and $349 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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