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The Grand Mayan at Vidanta Riviera Maya

Property ID:  DB79

Address:  Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico

Phone: 984-2064000

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Resort Information

Resort Amenities

Arcade/game room (Onsite)

ATM/banking (Onsite)

Bar/lounge (Onsite)

Business center (Yes)

Car Rental (Onsite)

Concierge desk/services (Yes)

Currency exchange (Onsite)

Doorman/doorwoman (Yes)

Fitness Center (Onsite)

Gift shops or newsstand (Yes)

Internet access in public areas (fees may apply)  (Wireless Internet Access, Wireless Internet Access in all rooms.)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Medical facility (Onsite)

Multilingual staff (Yes)

Onsite - Swimming pool - children's  (Yes)

Poolside bar (Yes)

Safe-deposit box  (In-Room)

Salon (Onsite)

Spa (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (Yes)

Restaurants and Dining

Proximity: Onsite


Beach (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Entertainment / Nightlife (Onsite)

Golf (Onsite)

Playground (Onsite)

Scuba Diving (12 Miles)

Shopping (Onsite)

Tennis (Onsite)

Volleyball (Onsite)

Water Skiing (12 Miles)

Unit Info

At The Grand Mayan Riviera Maya, your days begin and end in luxurious living spaces with ample space to stretch out, relax, and reconnect. All of the units at The Grand Mayan feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, purified water, marble bathrooms with jacuzzi tubs, and other exquisite amenities. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large extended family, The Grand Mayan suites and rooms are your serene haven away from the world where you can make memories that last a lifetime.Hotel Units for up to 2 adults and 2 children under 12 years old, with 1 king bed.1-bedroom units for up to 5 people, with 1 king bed and 2 sofa beds, a dining room, kitchen, and balcony plunge pool.2-bedroom units for up to 8 people and privacy for 6 (a combination of the two previous units), two full baths, dining room, kitchen, and balcony plunge pool

Airport Location

Cancun - CUN (22 Miles)

Airport Shuttle Service Available: Yes

Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access the following link with your confirmation letter in hand: & provide the location, hotel, airline, flight number, arrival date & time, number of passengers (adults & children); This service must be requested at least 24 hours prior to the arrival date. To receive the service, you must provide the confirmation upon arrival that you will receive once you have confirmed it.

Check-In Information

Check In: 17:00

Check Out: 10:00

Weeks Check In Days: Saturday, Sunday, Friday

Transportation at concierge.cun @ at least 72 hrs prior to arrival

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

Current News

Mandatory Fees

Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.

Lodging tax is 3% Ask resort for currency type. Based on unit Rack Rate

Policy Restrictions

Minimum age check-in is 21.

Hotel units are recommended for 2 adults and 2 kids under 12 years old.

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

Credit card imprint required upon check-in at the resort.

There is a 3% state lodging tax.

Security deposit required upon check-in at the resort.

Fees or deposits are charged for some amenities.

State Lodging tax is 3% Ask resort for currency type. Based on unit rack rate. Guests staying at The Grand Mayan are only allowed to use these Resort facilities.

Extra fees for Valet Parking, Internet, Gym, SPA, Tennis, Golf and Safe Box. Amazing sandy wide beach, coral near the shore, enter with care.

Confirmation includes following services: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink and Daily Housekeeping service.

When you pay the Resort Fee, the basic Wi-fi service it´s included for up to 3 devices per reservation. If you want to have access to the Premium service this are the fees: 1 week $75USD, 4 days $45USD, 1 Day $20USD, 1 Hr. $10USD. Parking cost $100 pesos per day.