Property ID: DB79
Address: Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo Solidaridad 77710 Mexico
Vidanta’s most popular resort hotel, The Grand Mayan beautifully combines ancient tradition with modern luxury to create a magical vacation world of unimaginable proportions. With spacious living spaces, huge pools, and activities for everyone, The Grand Mayan is your place to let loose, relax, be with your kids, and be a kid again. The Mayan-inspired décor and the incredible service make The Grand Mayan unlike any other resort hotel in Mexico, but the laughter of families make it a truly special place. Welcome to the awe-inspiring world of The Grand Mayan.
Arcade/game room (Onsite)
Business center (Yes)
Car Rental (Onsite)
Concierge desk/services (Yes)
Currency exchange (Onsite)
Fitness Center (Onsite)
Gift shops or newsstand (Yes)
Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
Jacuzzi/Hot tub (Onsite)
Laundry facilities (Onsite)
Medical facility (Onsite)
Multilingual staff (Yes)
Onsite - Swimming pool - children's (Yes)
Poolside bar (Yes)
Safe-deposit box (In-Room)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (Yes)
Child care (Onsite)
Children Activities (Onsite)
Entertainment / Nightlife (Onsite)
Scuba Diving (12 Miles)
Water Skiing (12 Miles)
At The Grand Mayan Riviera Maya, your days begin and end in luxurious living spaces with ample space to stretch out, relax, and reconnect. All of the units at The Grand Mayan feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, purified water, marble bathrooms with jacuzzi tubs, and other exquisite amenities. Daily housekeeping and turndown services are included. Whether you are vacationing as a couple or as a large extended family, The Grand Mayan suites and rooms are your serene haven away from the world where you can make memories that last a lifetime.Hotel Units for up to 2 adults and 2 children under 12 years old, with 1 king bed.1-bedroom units for up to 5 people, with 1 king bed and 2 sofa beds, a dining room, kitchen, and balcony plunge pool.2-bedroom units for up to 8 people and privacy for 6 (a combination of the two previous units), two full baths, dining room, kitchen, and balcony plunge pool
Cancun - CUN (22 Miles)
Airport Shuttle Service Available: Yes
Cancun International Airport is 20 miles (32 Km) from the Resort. From the Airport, turn right on Highway 307 towards Playa del Carmen. After passing Puerto Morelos (10 min later) you will see the amazing Arc with the Vidanta logo that welcomes you to the Resort. Resort offers one-way transportation from the Airport to the Hotel.
Check In: 17:00
Check Out: 10:00
Weeks Check In Days: Saturday, Friday, Sunday
Transportation at concierge.cun @ grandmayan.com.mx at least 72 hrs prior to arrival
Front Desk Available: Yes
Front Desk Available 24 Hours
Environment Tax is 20.00 local currency. Only Credit Cards accepted Mandatory Enviroment Tax per reservation, per night.
Lodging tax is 3% Ask resort for currency type. Based on unit Rack Rate
Minimum age check-in is 21.
Hotel units are recommended for 2 adults and 2 kids under 12 years old.
No Pets. Please contact the resort directly regarding its ADA service animal policy.
Resort applies a US$30 Resort Fee per adult, per night, and a US$15 Resort Fee per children per night (5 to 12 years old). Fee includes: One-way transportation Airport to Hotel, transportation throughout the Resort, local phone calls, basic Internet for 1 device, Gym Access, Press summary, a Welcome drink, Daily Housekeeping service and 25% resort credits.
Fees or deposits are charged for some amenities.
Security deposit required upon check-in at the resort.
There is a 3% state lodging tax.
Resort credits are calculated on the final total of the mandatory resort fee. Resort offers one-way transportation from the Airport to the Hotel. To request this service, please access this link with your confirmation letter in hand: https://shuttleservices.vidanta.com Please enter your RCI weeks ID plus the relation number confirmed, and follow directions in the website to book transportation
If booking for a guest, subscriber's RCI weeks ID plus relation number must be provided along with the guest's last name on the reservation. Transportation must be requested at least 48 hrs prior the check in date. To receive the service, you must provide the confirmation received upon arrival. **Close date confirmations made 48 hrs prior to arrival will not be accepted.**
Guest Certificate required if member is not traveling, and for multiple and consecutive reservations starting from the second confirmation, with different names for each reservation. Reservations are checked by ID and name. Reservations with the same name will be cancelled. Multiple reservation must be in the same region and consecutive reservations must start in the same day of the week.
Credit card imprint required upon check-in at the resort.