IBEROSTAR Quetzal

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (No)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Gift shops or newsstand (No)

Grocery Shopping Service (No)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (Spanish, French, German, English)

Laundry facilities (Onsite)

Medical facility (Onsite)

Movie Rental  (No)

Multilingual staff (Yes)

Nightclub (Nearby)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (4)

Onsite - Wave pool (No)

Poolside bar (Yes)

RCI Onsite  (No)

Safe-deposit box  (In-Room)

Salon (Onsite)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)

Proximity: Onsite

Snack Bar: Yes

(Swimming) beach (Onsite)

Amusement Parks (Nearby)

Archery (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cinema/Movie Theater (Nearby)

Cultural Sites (Nearby)

Entertainment / Nightlife (Onsite)

Equipment Rentals (Onsite)

Fishing (Onsite)

Golf 

Golf - driving range ()

Historical Areas (Nearby)

Natural Sites (Nearby)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball ()

Scuba Diving (Onsite)

Shopping (Nearby)

Snorkeling (Onsite)

Squash ()

Tennis (Onsite)

Theme Park (Nearby)

Volleyball (Onsite)

Water park (Onsite)

Windsurfing (Onsite)

Cancun - CUN

Quetzal is close to other areas of exploration; Cozumel, Tulum and Puerto Morelos. It is 45 minutes from the Cancun International Airport. A shuttle service to/from airport is recommended.From Cancun International Airport, drive southeast. 2 miles. Take the ramp and merge onto Federal Route 307/México307 and continue to Mexico 307 for 25 miles. Make a 360 degree turn in 500 yards. Turn right on the Camino A La Pileta De Playa Del Carmen - 400 yards. Arrive at the IBEROSTAR Quetzal Hotel.

Check In: 15:00

Check Out: 11:00

Weeks Check In Days: Sunday, Saturday, Friday

Express Check In / Check Out Available: Yes

For special transportation fees and shuttle reservations, please contact the resort prior to travel.

Front Desk Available: Yes

Front Desk Available 24 Hours

Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

No boat parking

Limited parking onsite

No trailers

Minimum age check-in is 18.

Multi Floor With No Elevator Access: No

The units will accommodate a maximum of 4 adults.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Please check with resort for smoking policy.

No smoking in units: could result in forfeiture of the unit and/or other penalties.

Resort non-smoking policy.

Yes

RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).

Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

In preparation for your upcoming vacation please check for any testing requirements, travel restrictions, or local mandates related to Covid-19 to and from your confirmed destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.

To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation

During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.

During March-April, 2018 and 2019, No Triple or Quadruple occupancies (Extra persons) in the unit will be allowed.

The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will reserve the right NOT to honor the reservation. Please notify all future inbounds for the 16 Iberostar resorts listed below.