Property ID: DB92
Address: AV Xaman-Ha Lote Hotelebro No 2 Playa Del Carmen Quintana Roo 77710 Mexico
3 pools; 1 lake, 1 activity and 1 separate children’s pool as well as 7 bars and lounges and 1 swim up bar. 2 full-menu International buffets, 1 grill snack bar and 5 a la carte restaurants; Mexican, Italian, Tropical, Japanese and a Steak House. Room service is available from 11 AM to 11 PM. The resort offers live music, dancing and shows, dancing lessons, themed parties, kiddie disco and Lucy’s Kid’s Club (ages 4-12). Tennis, aerobics, scuba dive, snorkel, windsurf or catamaran, fitness center, windsurfing, water volley ball and polo, spa, kayaking. Please note that some activities have a fee; examples include scuba diving and spa. Also available for an additional cost; laundry services, beauty salon, babysitting, 24-hr on-call doctor, internet café and boutique shopping. You will receive Iberostar Resort Coupons at check-in that provides savings on additional amenities and services not included within the AI package.
Billiards or pool table (Yes)
Business center (No)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Gift shops or newsstand (No)
Grocery Shopping Service (No)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (Spanish, French, German, English)
Laundry facilities (Onsite)
Medical facility (Onsite)
Movie Rental (No)
Multilingual staff (Yes)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (4)
Onsite - Wave pool (No)
Poolside bar (Yes)
RCI Onsite (No)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
Snack Bar: Yes
(Swimming) beach (Onsite)
Amusement Parks (Nearby)
Beach facilities (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cinema/Movie Theater (Nearby)
Cultural Sites (Nearby)
Entertainment / Nightlife (Onsite)
Equipment Rentals (Onsite)
Golf - driving range ()
Historical Areas (Nearby)
Natural Sites (Nearby)
Ping Pong (Onsite)
Scuba Diving (Onsite)
Theme Park (Nearby)
Water park (Onsite)
Cancun - CUN
Quetzal is close to other areas of exploration; Cozumel, Tulum and Puerto Morelos. It is 45 minutes from the Cancun International Airport. A shuttle service to/from airport is recommended.From Cancun International Airport, drive southeast. 2 miles. Take the ramp and merge onto Federal Route 307/México307 and continue to Mexico 307 for 25 miles. Make a 360 degree turn in 500 yards. Turn right on the Camino A La Pileta De Playa Del Carmen - 400 yards. Arrive at the IBEROSTAR Quetzal Hotel.
Check In: 15:00
Check Out: 11:00
Weeks Check In Days: Sunday, Saturday, Friday
Express Check In / Check Out Available: Yes
For special transportation fees and shuttle reservations, please contact the resort prior to travel.
Front Desk Available: Yes
Front Desk Available 24 Hours
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory 7 Day All Inclusive Program. Fees are per person, per night in double occupancy. 7 Night Minimum Stay required. Children 3-16 years old pay 50% off the Adult fees. A Single Occupancy (1 Adult traveling) Supplement of +50% or +75% per night applies depending on travel dates. Third Adult in the same unit pays 20% off or 30% off the regular Adult fees depending on travel dates. *Different fees apply during the same week confirmed & will be charged daily according to each stay. *Gala Dinner for December 24th & 31st of US$66 per Adult & US$33 per Child. Lobster as well as special wine will be available to guests for an additional fee. The dressing code is formal or semi-formal. There is live music, countdown, and a beach party until 1 AM with fireworks. After 1 AM you can enjoy the disco. *EARLY BIRD BOOKINGS: EBB Fees vary and apply depending on the reservations booking dates. **All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the resort will NOT honor the reservation. To prepay, you must please contact from USA & Canada 844-743-8601 or direct 55-4125-5565. If you need to cancel a reservation, please call the numbers above within 8 days of the arrival date. Cancelling less than 8 days in advance will result in the all-inclusive fees paid to be FORFEITED/ NON-REFUNDABLE.
|Apr 12, 2021 - May 02, 2021||181.50 US Dollars (per Adult, per Day in a Hotel)|
|Apr 12, 2021 - May 02, 2021||90.75 US Dollars (per Child, per Day in a Hotel)|
|Apr 12, 2021 - May 02, 2021||203.50 US Dollars (per Adult, per Day in a Studio)|
|Apr 12, 2021 - May 02, 2021||101.75 US Dollars (per Child, per Day in a Studio)|
|May 03, 2021 - Jun 26, 2021||160.60 US Dollars (per Adult, per Day in a Hotel)|
|May 03, 2021 - Jun 26, 2021||80.30 US Dollars (per Child, per Day in a Hotel)|
|May 03, 2021 - Jun 26, 2021||180.40 US Dollars (per Adult, per Day in a Studio)|
|May 03, 2021 - Jun 26, 2021||90.20 US Dollars (per Child, per Day in a Studio)|
|Jun 27, 2021 - Aug 15, 2021||177.10 US Dollars (per Adult, per Day in a Hotel)|
|Jun 27, 2021 - Aug 15, 2021||88.55 US Dollars (per Child, per Day in a Hotel)|
|Jun 27, 2021 - Aug 15, 2021||198.00 US Dollars (per Adult, per Day in a Studio)|
|Jun 27, 2021 - Aug 15, 2021||99.00 US Dollars (per Child, per Day in a Studio)|
|Aug 16, 2021 - Oct 31, 2021||123.20 US Dollars (per Adult, per Day in a Hotel)|
|Aug 16, 2021 - Oct 31, 2021||61.60 US Dollars (per Child, per Day in a Hotel)|
|Aug 16, 2021 - Oct 31, 2021||137.50 US Dollars (per Adult, per Day in a Studio)|
|Aug 16, 2021 - Oct 31, 2021||68.75 US Dollars (per Child, per Day in a Studio)|
See Current News for more information on Resort Fees.
Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.
No boat parking
Limited parking onsite
Minimum age check-in is 18.
Multi Floor With No Elevator Access: No
The units will accommodate a maximum of 4 adults.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Please check with resort for smoking policy.
No smoking in units: could result in forfeiture of the unit and/or other penalties.
Resort non-smoking policy.
RCI and its related entities shall not have any liability related to individual resorts’ on-site COVID-19 testing (or absence of on-site COVID-19 testing).
Covid-19 Tests may be available on site. Please contact resort for details plus terms and conditions. RCI and its related entities shall not have any liability related to individual resorts' on-site COVID-19 testing (or absence of on-site COVID-19 testing)
Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
In preparation for your upcoming vacation please check for any testing requirements, travel restrictions, or local mandates related to Covid-19 to and from your confirmed destination. Resources available online include, but are not limited to, government, airline, and your host resort’s website.
To view the All-Inclusive fees you will be responsible for paying to the resort upon check in or prior to check in please review your confirmation letter. All-Inclusive fees are calculated based on the travelers information provided at time of confirmation
During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.
During March-April, 2018 and 2019, No Triple or Quadruple occupancies (Extra persons) in the unit will be allowed.
The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will reserve the right NOT to honor the reservation. Please notify all future inbounds for the 16 Iberostar resorts listed below.