Mayan Palace at Vidanta Riviera Maya - 5 Nights
Property ID:
DH24
Address:
Kilómetro 48 Carretera Federal Cancún-Playa del Carmen Municipio de Solidaridad Playa del Carmen Quintana Roo 77710 Mexico
Phone Number:
52-322-176-1431
Overview
*Resort Fee Promotion* For reservations made from 12/22/2025 until further notice, a discount of up to 45% on the resort fee will be applied. Applies only for check-in dates in 2026 between 01/02 and 12/17. Benefit is exclusively for RCI members (does not apply to guests without the presence of the member or non-members). Discount applies to multiple arrivals on the same date, provided that the member is staying in one of those units.Mayan Palace is one of Mexico’s most recognized resort hotels, where families return year after year to enjoy the beauty and tranquility of the Mexican coast. Located within Vidanta Riviera Maya, it offers a relaxed environment with activities for all ages. Comfortable spaces are ideal for romantic getaways or family vacations, complemented by friendly staff who make guests feel at home. The resort features a wide sandy beach; extra fees apply for services such as valet parking, internet, gym, spa, tennis, golf, and safety deposit box.
Additional fees and policies may apply. Please view all fee and policy information below.
Mandatory Fees
- Mandatory resort fee is 550.00 USD, per unit, per stay, for hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
- Mandatory resort fee is 750.00 USD, per unit, per stay, for 1 bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
- Mandatory resort fee is 900.00 USD, per unit, per stay, for 2 bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
Resort Fees
- Mandatory state lodging tax fee is 78.42 MXN for hotel units, per night. Cash or Credit is accepted. A mandatory state lodging tax per reservation per night applies to Hotels units.
- Mandatory environment tax fee is 50.91 MXN for hotel units, per night, per unit. Only Credit Cards accepted. This tax is for Hotel units and one-bedroom units.
- Mandatory environment tax fee is 101.83 MXN for all units, per night. Only Credit Cards accepted. A mandatory environmental tax per reservation per night applies to 2BR units.
- Mandatory state lodging tax fee is 103.80 MXN for 1 bedroom units, per night. Cash or Credit is accepted.
- Mandatory state lodging tax fee is 137.43 MXN for 2 bedroom units, per night. Cash or Credit is accepted.
- Guest of RCI member fee is 450.00 USD for all units, per week. Only Credit Cards accepted. Guest Certificate reservations will pay this fee, in addition to the resort fee.
Availability
0 units available
Travel Dates
Unit Details
Standard Member Price (USD)
Premium Member Price (USD)
Travel Dates
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Standard Member Price (USD)
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Resort Information
- Resort Amenities
- Restaurants and Dining
- Activities
- Accessibility
- Unit Info
- Airport Information
- Check-In Information
- Front Desk Information
- ATM/banking (Onsite)
- Bar/lounge (Onsite)
- Business center (Yes)
- Car Rental (Onsite)
- Concierge desk/services (Yes)
- Currency exchange (Onsite)
- Dry cleaning/laundry service (Onsite)
- Fitness Center (Onsite)
- Game room (Onsite)
- Gift shops or newsstand (Yes)
- Grocery Shopping Service (Yes)
- Hot tub (Onsite)
- Internet access in public areas (fees may apply) (Wireless Internet Access)
- Languages spoken onsite (English, Spanish)
- Laundry facilities (Onsite)
- Marina (12 Miles)
- Medical facility (Onsite)
- Multilingual staff (Yes)
- Nightclub (12 Miles)
- Onsite - Swimming pool - children's (Yes)
- Onsite - Swimming pool - outdoor (Yes)
- Onsite - Swimming pool - total number of pools (5+)
- Poolside bar (Yes)
- Safe-deposit box (In-Room)
- Salon (Onsite)
- Sauna (Yes)
- Spa (Onsite)
- Sport Courts / Grounds (Onsite)
- Swimming pool (Onsite)
Policy Restrictions
- Hotel units are recommended for 2 adults and 2 children under 12 years of age
- Minimum age check-in is 18.
- Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Other Information
- Credit card imprint required upon check-in at the resort.
- Fees or deposits are charged for some amenities.
- Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
- RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
- Security deposit required upon check-in at the resort.
- The mandatory Resort Fee charges apply. Multiple and consecutive bookings are allowed but require a Guest Certificate starting with the second unit if the member travels on one of them. The Resort Fee will be charged per reservation. Prepay the fee 48 hours after confirmation or 30 days before check-in using the email from Vidanta with payment instructions or 866-729-6691 USA/CAN 800 849 3884 México.
- The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. The fee does not cover local taxes. Resort Fee includes round-trip transportation. To schedule pickup, contact Vidanta between 48 hours after your RCI Reservation and 5 days before check-in at 1-866-584-3268 or 322-176-1490.
- This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
- To review all benefits included in the resort fee, visit https://elitevacationbenefits.com/.
- Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun, and The Cascades. Violations will be canceled. If more than one Guest Certificate is for the same travel date, each must be under a different guest's name. Please pre-check in at https://precheckin.vidanta.com/home.
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