Property ID: DK40
Address: Carretera Chetumal P.Juarez KM 309 Playa Paraiso Quintana Roo 77710 Mexico
Phone: 984 8772800
The Hotel boasts 2 Lake swimming poos, 1 activity pol, 3 private pools, 1 lazy river and 1 wave pool. You will also enjoy the full-menu International buffer and grill snack bar along with 5 a la carte restaurants; Gourmet, Japanese, Mexican, Seafood and a Steak House. The resort also offers, 5 bars and a swim-up bar. Activities include golf, spa, windsurfing, catamarans, volleyball, tennis, fitness center, kayak’s and ping pong. Entertainment includes live music, shows, dancing lesson, aerobics, theme parties, Lucy’s Kid Club (ages 4-12) and a Kiddie Disco.
Billiards or pool table (Yes)
Business center (No)
Car Rental (Onsite)
Concierge desk/services (Yes)
Conference facilities (Onsite)
Dry cleaning/laundry service (Onsite)
Fitness Center (Onsite)
Game room (Onsite)
Gift shops or newsstand (Yes)
Grocery Shopping Service (Yes)
Jacuzzi/Hot tub (Onsite)
Languages spoken onsite (French, Spanish, English)
Laundry facilities (Onsite)
Medical facility (Onsite)
Movie Rental (No)
Multilingual staff (Yes)
Onsite - Swimming pool - children's (Yes)
Onsite - Swimming pool - outdoor (Yes)
Onsite - Swimming pool - total number of pools (5+)
Onsite - Wave pool (Yes)
Poolside bar (Yes)
Post Office (Onsite)
RCI Onsite (No)
Safe-deposit box (In-Room)
Sport Courts / Grounds (Onsite)
Steam Room (Yes)
Swimming pool (Onsite)
Television in lobby (No)
(Swimming) beach (Onsite)
Amusement Parks (Onsite)
Beach facilities (Onsite)
Casino / Gambling (Onsite)
Child care (Onsite)
Children Activities (Onsite)
Cultural Sites (Nearby)
Entertainment / Nightlife (Onsite)
Equipment Rentals (Onsite)
Golf - driving range ()
Historical Areas (Nearby)
Natural Sites (Onsite)
Ping Pong (Onsite)
Running track/path (Onsite)
Scuba Diving (Onsite)
Theme Park (Nearby)
Water park (Onsite)
Standard Junior Suite (Studio) 667 sq. ft., 1 pull-out sofa bed, garden view balcony, AC, ceiling fan, mini bar stocked daily, flat screen TV, alarm clock, digital safe, Wi-Fi, coffee maker, iron/ironing board, hair dryer. Junior Suite (Hotel), 624 sq. ft., private balcony with garden view, AC, ceiling fan, mini bar stocked daily with beer, soft drinks and water. Flat screen TV, alarm clock, digital safe, coffee maker, iron/ironing board, hair dryer. 5 Handicap rooms available.Both unit types offer complimentary access to Spa Sensations wet areas (adults only), offer 2 double beds or 1 king, 24 hr. room service, concierge service and daily turn down service, spacious bathrooms with double vanity sink, bathrobes, bath slippers, shower and separate whirlpool tub and max occ 2 adults + 2 children | 3 adults + 1 child | 4 adults - in existing beds
Cancun - CUN (17 Miles)
From Cancun International Airport. Exit the airport and head southeast.After 2.2 miles, take the exit and merge onto Carretera Federal 307/Mexico 307. At 11.7 miles, make a U-turn. After a few yards, you will reach the hotel on your right-hand side.
Check In: 15:00
Check Out: 12:00
Weeks Check In Days: Wednesday
Express Check In / Check Out Available: Yes
Front Desk Available: Yes
Front Desk Available 24 Hours
Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.
Mandatory 5 Day All Inclusive Program. Fees are per person, per night in double occupancy. 5 Night Minimum Stay required. Children 3-12 years old pay 50% off the Adult fees. A Single Occupancy (1 Adult traveling) Supplement of +50% per night applies. Third Adult in the same unit pays 20% off the regular Adult fees. *Different fees apply during the same week confirmed & will be charged daily according to each stay. *Gala Dinner for December 24th & 31st of US$66 per Adult & US$33 per Child. Lobster as well as special wine will be available to guests for an additional fee. The dressing code is formal or semi-formal. There is live music, countdown, and a beach party until 1 AM with fireworks. After 1 AM you can enjoy the disco.
|Aug 16, 2019 - Oct 31, 2019||160.60 US Dollars (per Adult, per Day in a Hotel)||Promotional fee is US$101.18 (Must be booked between 05/23/2019 to 09/30/2019). Offer SP1932911|
|Nov 01, 2019 - Dec 21, 2019||176.00 US Dollars (per Adult, per Day in a Hotel)||Promotional fee is US&108.24 (Must be booked between 05/23/2019 to 09/30/2019). Offer SP1932912|
|Dec 22, 2019 - Dec 28, 2019||310.20 US Dollars (per Adult, per Day in a Hotel)|
|Dec 29, 2019 - Jan 05, 2020||383.90 US Dollars (per Adult, per Day in a Hotel)|
|Jan 06, 2020 - Jan 31, 2020||233.20 US Dollars (per Adult, per Day in a Hotel)||1st Winter EBB Fee is US$186.56 (Must be booked between 01/01/2018 to 09/15/2019).|
|Feb 01, 2020 - Apr 13, 2020||266.20 US Dollars (per Adult, per Day in a Hotel)||Winter EBB Promotional Fee is US$212.96 (Must be booked between 02/11/2019 to 10/31/2019).|
|Apr 14, 2020 - Apr 27, 2020||282.70 US Dollars (per Adult, per Day in a Hotel)||Winter EBB Promotional Fee is US$226.16 (Must be booked between 02/11/2019 to 10/31/2019).|
|Apr 28, 2020 - Jun 30, 2020||209.00 US Dollars (per Adult, per Day in a Hotel)||1st Summer EBB Fee is US$167.20 (Must be booked between 01/01/2018 to 01/31/2020).|
|Jul 01, 2020 - Aug 15, 2020||226.60 US Dollars (per Adult, per Day in a Hotel)||Summer EBB Promotional Fee is US$181.28 (Must be booked between 02/11/2019 to 02/28/2020).|
|Aug 16, 2020 - Oct 31, 2020||160.60 US Dollars (per Adult, per Day in a Hotel)||Summer EBB Promotional Fee is US$128.48 (Must be booked between 02/11/2019 to 03/31/2020).|
See Current News for more information on Resort Fees.
Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.
Limited parking onsite
No boat parking
Minimum age check-in is 18.
Multi Floor With No Elevator Access: No
The units will accommodate a maximum of 4 adults.
No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
Resort non-smoking policy.
Please check with resort for smoking policy.
No smoking in units: could result in forfeiture of the unit and/or other penalties.
During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.
Transportation is not included however can be arranged and the resort does offer handicapped units. Motorized sports are not included in the AI fee. Different room types/categories will not be in the same area of the resort. If needing multiple rooms and need to be near another guest, it’s best to confirm same room types/categories.
The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will reserve the right NOT to honor the reservation.