IBEROSTAR Paraiso Maya

Property ID:  DK40

Address:  Carretera Chetumal P.Juarez KM 309 Playa Paraiso Quintana Roo 77710 Mexico

Phone: 984 8772800

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Resort Information

Resort Amenities

ATM/banking (Onsite)

Bar/lounge (Onsite)

Billiards or pool table (Yes)

Business center (No)

Car Rental (Onsite)

Concierge desk/services (Yes)

Conference facilities (Onsite)

Dry cleaning/laundry service (Onsite)

Fitness Center (Onsite)

Game room (Onsite)

Gift shops or newsstand (Yes)

Grocery Shopping Service (Yes)

Jacuzzi/Hot tub (Onsite)

Languages spoken onsite  (French, Spanish, English)

Laundry facilities (Onsite)

Medical facility (Onsite)

Movie Rental  (No)

Multilingual staff (Yes)

Nightclub (Onsite)

Onsite - Swimming pool - children's  (Yes)

Onsite - Swimming pool - outdoor  (Yes)

Onsite - Swimming pool - total number of pools  (5+)

Onsite - Wave pool (Yes)

Poolside bar (Yes)

Post Office (Onsite)

RCI Onsite  (No)

Safe-deposit box  (In-Room)

Sauna (Yes)

Spa (Onsite)

Sport Courts / Grounds (Onsite)

Steam Room (Yes)

Swimming pool (Onsite)

Television in lobby (No)


(Swimming) beach (Onsite)

Amusement Parks (Onsite)

Archery (Onsite)

Beach (Onsite)

Beach facilities (Onsite)

Bicycling (Onsite)

Boating (Onsite)

Casino / Gambling (Onsite)

Child care (Onsite)

Children Activities (Onsite)

Cultural Sites (Nearby)

Entertainment / Nightlife (Onsite)

Equipment Rentals (Onsite)

Golf (Onsite)

Golf - driving range ()

Historical Areas (Nearby)

Natural Sites (Onsite)

Ping Pong (Onsite)

Playground (Onsite)

Racquetball ()

Running track/path (Onsite)

Scuba Diving (Onsite)

Shopping (Onsite)

Snorkeling (Onsite)

Squash ()

Tennis (Onsite)

Theme Park (Nearby)

Volleyball (Onsite)

Water park (Onsite)

Windsurfing (Onsite)

Unit Info

Standard Junior Suite (Studio) 667 sq. ft., 1 pull-out sofa bed, garden view balcony, AC, ceiling fan, mini bar stocked daily, flat screen TV, alarm clock, digital safe, Wi-Fi, coffee maker, iron/ironing board, hair dryer. Junior Suite (Hotel), 624 sq. ft., private balcony with garden view, AC, ceiling fan, mini bar stocked daily with beer, soft drinks and water. Flat screen TV, alarm clock, digital safe, coffee maker, iron/ironing board, hair dryer. 5 Handicap rooms available.Both unit types offer complimentary access to Spa Sensations wet areas (adults only), offer 2 double beds or 1 king, 24 hr. room service, concierge service and daily turn down service, spacious bathrooms with double vanity sink, bathrobes, bath slippers, shower and separate whirlpool tub and max occ 2 adults + 2 children | 3 adults + 1 child | 4 adults - in existing beds

Airport Location

Cancun - CUN (17 Miles)

From Cancun International Airport. Exit the airport and head southeast.After 2.2 miles, take the exit and merge onto Carretera Federal 307/Mexico 307. At 11.7 miles, make a U-turn. After a few yards, you will reach the hotel on your right-hand side.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Wednesday

Express Check In / Check Out Available: Yes

Front Desk Information

Front Desk Available: Yes

Front Desk Available 24 Hours

All Inclusive Information

Mandatory All-Inclusive Resort

Mandatory All-Inclusive means that you must participate in all-inclusive and are required to pay the associated fees. You'll pay a base price when you book with Armed Forces Vacation Club and additional fees will be due directly to the resort at or before check-in. The additional fees are detailed on each resort's page as well as during the booking process.

Mandatory 5 Day All Inclusive Program. Fees are per person, per night in double occupancy. 5 Night Minimum Stay required. Children 3-12 years old pay 50% off the Adult fees. A Single Occupancy (1 Adult traveling) Supplement of +50% per night applies. Third Adult in the same unit pays 20% off the regular Adult fees. *Different fees apply during the same week confirmed & will be charged daily according to each stay. *Gala Dinner for December 24th & 31st of US$66 per Adult & US$33 per Child. Lobster as well as special wine will be available to guests for an additional fee. The dressing code is formal or semi-formal. There is live music, countdown, and a beach party until 1 AM with fireworks. After 1 AM you can enjoy the disco.

Date Range Fee Details
Aug 16, 2019 - Oct 31, 2019 160.60 US Dollars (per Adult, per Day in a Hotel) Promotional fee is US$101.18 (Must be booked between 05/23/2019 to 09/30/2019). Offer SP1932911
Nov 01, 2019 - Dec 21, 2019 176.00 US Dollars (per Adult, per Day in a Hotel) Promotional fee is US&108.24 (Must be booked between 05/23/2019 to 09/30/2019). Offer SP1932912
Dec 22, 2019 - Dec 28, 2019 310.20 US Dollars (per Adult, per Day in a Hotel)
Dec 29, 2019 - Jan 05, 2020 383.90 US Dollars (per Adult, per Day in a Hotel)
Jan 06, 2020 - Jan 31, 2020 233.20 US Dollars (per Adult, per Day in a Hotel) 1st Winter EBB Fee is US$186.56 (Must be booked between 01/01/2018 to 09/15/2019).
Feb 01, 2020 - Apr 13, 2020 266.20 US Dollars (per Adult, per Day in a Hotel) Winter EBB Promotional Fee is US$212.96 (Must be booked between 02/11/2019 to 10/31/2019).
Apr 14, 2020 - Apr 27, 2020 282.70 US Dollars (per Adult, per Day in a Hotel) Winter EBB Promotional Fee is US$226.16 (Must be booked between 02/11/2019 to 10/31/2019).
Apr 28, 2020 - Jun 30, 2020 209.00 US Dollars (per Adult, per Day in a Hotel) 1st Summer EBB Fee is US$167.20 (Must be booked between 01/01/2018 to 01/31/2020).
Jul 01, 2020 - Aug 15, 2020 226.60 US Dollars (per Adult, per Day in a Hotel) Summer EBB Promotional Fee is US$181.28 (Must be booked between 02/11/2019 to 02/28/2020).
Aug 16, 2020 - Oct 31, 2020 160.60 US Dollars (per Adult, per Day in a Hotel) Summer EBB Promotional Fee is US$128.48 (Must be booked between 02/11/2019 to 03/31/2020).

See Current News for more information on Resort Fees.

Current News

Mandatory Fees

Mandatory Environment Tax is 20.00 local currency. Only Credit Cards accepted. Mandatory Enviroment Tax per reservation, per night.

Policy Restrictions

Limited parking onsite

No trailers

No boat parking

Minimum age check-in is 18.

Multi Floor With No Elevator Access: No

The units will accommodate a maximum of 4 adults.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Resort non-smoking policy.

Please check with resort for smoking policy.

No smoking in units: could result in forfeiture of the unit and/or other penalties.


Other Information

During March-April, 2018 and 2019, the minimum age requirement for check-in is 18 years of age. One parent or chaperone at least 25 years of age will be required per room for check-in. In the event that any guests engage in inappropriate behavior, the Hotel Management reserves the right to expel the guest without reimbursement or refund of the remaining nights.

Transportation is not included however can be arranged and the resort does offer handicapped units. Motorized sports are not included in the AI fee. Different room types/categories will not be in the same area of the resort. If needing multiple rooms and need to be near another guest, it’s best to confirm same room types/categories.

The All Inclusive Fees MUST be prepaid at least 15 days prior to the arrival date or the Iberostar resort will reserve the right NOT to honor the reservation.

Vacations for heroes - you've earned it.
Use of this website constitutes acceptance of the Armed Forces Vacation Club Terms & Conditions and Privacy Notice.

Book a 7-night select $349 Space-A and High Demand stay by 8/19/19 at 11:59 PM ET, and receive a complimentary 7-night select $349 Space-A stay. Must enter promo code AUGBOGO when making the initial paid booking to qualify for offer. The complimentary 7-night select $349 Space-A stay must be booked by 8/28/19 at 11:59 PM ET for check-in 8/09/2019 through 12/08/2019, and you must use the exclusive promo code that will be emailed to you 48 hours after the initial booking is made. All bookings made through this offer are non-refundable.

Taxes are additional. All prices are in U.S. dollars. Regular Space Available price is $369 USD per week when booked through the call center, and $349 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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