Overview

Mayan Palace is one of Mexico’s most recognized and visited resort hotels. Families return here year after year to make memories and enjoy the beauty, tranquility, and adventure of the Mexican coast. Mayan Palace Riviera Maya is a luxurious resort hotel located within the unforgettable Vidanta Riviera Maya resort property. You'll find a casual and relaxed environment where everyone in the family can be happy and enjoy a favorite activity. Cozy, comfortable living spaces provide everything you need for a romantic getaway for two or a memorable family vacation with lots of little ones. With a friendly staff who look after you like family, you’ll quickly see why Mayan Palace has helped to redefine the Mexican vacation experience. Amazing, sandy, wide beach. Coral can be found near the shore, so enter with care. Extra fees for Valet Parking, Internet, Gym, Spa, Tennis, Golf, and Safety Deposit Box.

Additional fees and policies may apply. Please view all fee and policy information below.

Mandatory Fees

  • Mandatory resort fee is 1620.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to guests staying in this unit type per reservation.
  • Mandatory resort fee is 900.00 U.S. dollars, per room, per stay, for 1 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 2040.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to guests staying in this unit type per reservation.
  • Mandatory resort fee is 1080.00 U.S. dollars, per room, per stay, for 2 Bedroom units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.
  • Mandatory resort fee is 1200.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to guests staying in this unit type per reservation.
  • Mandatory resort fee is 660.00 U.S. dollars, per room, per stay, for Hotel units. Only Credit Cards accepted. The fee applies to subscribers one and two on the account in this unit type per reservation.

Availability

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Location

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Resort Information

Resort Amenities
Resort AmenitiesActivitiesAccessibilityUnit InfoAirport InformationCheck-In InformationFront Desk Information
  • Resort Amenities
  • Activities
  • Accessibility
  • Unit Info
  • Airport Information
  • Check-In Information
  • Front Desk Information
  • ATM/banking (Onsite)
  • Bar/lounge (Onsite)
  • Business center (Yes)
  • Car Rental (Onsite)
  • Concierge desk/services (Yes)
  • Currency exchange (Onsite)
  • Dry cleaning/laundry service (Onsite)
  • Fitness Center (Onsite)
  • Game room (Onsite)
  • Gift shops or newsstand (Yes)
  • Grocery Shopping Service (Yes)
  • Hot tub (Onsite)
  • Internet access in public areas (fees may apply) (Wireless Internet Access in all rooms., Wireless Internet Access)
  • Languages spoken onsite (Spanish, English)
  • Laundry facilities (Onsite)
  • Marina (12 Miles)
  • Medical facility (Onsite)
  • Multilingual staff (Yes)
  • Nightclub (12 Miles)
  • Onsite - Swimming pool - children's (Yes)
  • Onsite - Swimming pool - outdoor (Yes)
  • Onsite - Swimming pool - total number of pools (5+)
  • Poolside bar (Yes)
  • Safe-deposit box (In-Room)
  • Salon (Onsite)
  • Sauna (Yes)
  • Spa (Onsite)
  • Sport Courts / Grounds (Onsite)
  • Swimming pool (Onsite)

Policy Restrictions

  • Hotel units are recommended for 2 adults and 2 children under 12.
  • Minimum age check-in is 18.
  • Pet Information: No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Other Information

  • Credit card imprint required upon check-in at the resort.
  • Fees charged for some utilities.
  • Multiple and consecutive reservations are allowed. For multiple reservations, a guest certificate must be added starting with the 2nd room reservation. Subscriber Resort Fees apply to multiple reservations when the account holder travels. Guests traveling without someone named on the RCI account must pay the guest's mandatory Resort Fee. Joint members should contact RCI for special instructions before making their reservations.
  • Please pre-check in by visiting https://precheckin.vidanta.com/home. The resort will receive the update for the RCI reservation, including guest certificates, within 72 hours of confirmation. The fee does not cover local taxes.
  • Prepay the fee 48 hours after the unit is confirmed or 30 days prior to check-in by accessing the email sent by Vidanta with instructions to pay online or at 866-PAYNOW1 (866-729-6691). Vidanta owners cannot confirm Vidanta properties through RCI, including Mayan Palace, The Bliss, Grand Mayan, Grand Bliss, Grand Luxxe, Celebrate, Kingdom of the Sun and The Cascades. Violations will be canceled.
  • Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  • RCI recommends contacting your host resort as well as local, state and federal websites for advisories regarding the NEW Smoking Law in Mexico.
  • Security deposit required upon check-in at the resort.
  • The Resort Fee includes round-trip transportation. To schedule your pickup, please contact Vidanta between 48 hours after you make your reservation and five days before your arrival. The international phone number is:  1 (866) 584-3268, or dial directly using the phone number (322) 176-1490. Please use our website: https://elitevacationbenefits.com/ to review all of the resort benefits.
  • There is a 3% state lodging tax.
  • This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.
Use of this website constitutes acceptance of the Armed Forces Vacation Club ​Terms & Conditions and Privacy Notice.
2 Must book within 6 months of receipt. This offer is valid on 7-night stays only. The promotion code may be used on first time bookings only; any second bookings using the promotion code will automatically be cancelled. Cannot be combined with any other offer. Other restrictions may apply.

*Must book by 7/4/25 at 11:59 PM ET to take advantage of the offer. This offer applies only to select 7-night Resort stays with check-in through 08/24/25. Promotional discounts and offer may not apply to all properties. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. These vacations are limited. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. Resort, amenity, and/or cleaning fees may apply. Taxes, additional fees and charges may apply. Other restrictions may apply. Offer void where prohibited by law. All prices are based in U.S. dollars (USD).

 
Taxes are additional. All prices are in U.S. dollars. Regular R&R (formerly Space Available) price is $429 USD per week when booked through the call center, and $419 USD per week when booked online. Free membership is based on eligibility. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. For additional terms and conditions, click here or call your Armed Forces Vacation Club® guide at 1-800-724-9988. Promotional discounts may not apply to all properties. Offer may not be combined with any other promotion, discount or coupon. Other restrictions may apply. Offer void where prohibited by law.
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