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Hard Rock Hotel Riviera Maya Hacienda (2 ADULTS)

Property ID:  RI00

Address:  Carr. Cancún Tulum KM 72 Lote 3 Rancho el Trebol Puerto Aventuras Quintana Roo Solidaridad 77400 Mexico

Phone: 984/875-1100

TripAdvisor Rating

Pre-Paid All-Inclusive Resort
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Resort Information

Resort Amenities

Arcade/game room (Onsite)

Internet access in public areas (fees may apply)  (Wireless Internet Access in all rooms., Wireless Internet Access)

Jacuzzi/Hot tub (Onsite)

Laundry facilities (Onsite)

Medical facility (Onsite)

Onsite - Swimming pool - children's  (Yes)

Salon (Onsite)

Spa (Onsite)

Swimming pool (Onsite)

Restaurants and Dining

Proximity: Onsite

Snack Bar: Yes


Beach (Onsite)

Boating (Onsite)

Child care (Onsite)

Fishing (Onsite)

Playground (Onsite)

Scuba Diving (Onsite)

Shopping (Onsite)

Water Skiing (Onsite)

Windsurfing (Onsite)

Unit Info

The Hard Rock Riviera Maya Hacienda offers a variety of rooms and suites in the Mayan Riviera, of all categories for each type of tourist, including couples and families. In any room you choose, you can enjoy contemporary furnishings, a fruit basket and bottle of wine upon arrival, a double Jacuzzi, 24 hours room service, LCD flat screen satellite TV, complimentary night turndown service, a mini bar, liquor dispenser with whiskey, tequila, rum and vodka brands, among other incredible amenities. During your calm stay, enjoy all the comforts such as bathrobes and slippers, Farouk bath amenities, exclusive Palace Bed with fine linens and cotton duvet, individually controlled air conditioning, direct dial telephone, unlimited long distance calls to United States and Canada, alarm clock, coffee maker, wireless internet and more.

Airport Location

Cancun - CUN (50 Miles)

From the Cancun International Airport, go south on highway 307 towards Chetumal, follow the signs to Puerto Aventuras, passing through Puerto Morelos and Playa del Carmen. Transportation from the airport is included. Once your unit is confirmed, please contact to schedule your transfer from the airport, include in the email your name, number of people traveling, arrival date and flight and airline information. You will receive a confirmation via email, which you must print and bring with you when you get picked up at the airport. Or if you prefer, you can call 52-998-193-3100 to schedule your transfer.

Check-In Information

Check In: 15:00

Check Out: 12:00

Weeks Check In Days: Friday, Sunday, Saturday

Once your unit is confirmed, please contact to schedule your transfer from the airport.

All Inclusive Information

Pre-Paid All-Inclusive Resort

This is a/an Prepaid All-Inclusive Resort. Prices include prepaid all-inclusive fees for the occupancy stated in the resort name and Current Resort News, and additional guests cannot be accommodated. These fees cover meals and drinks at the resort for the confirmed length of stay for the set number of occupants stated. Fees, terms and conditions of packages covered by an all-inclusive fee are determined solely by the resort, and are subject to change at anytime.

Current News

Policy Restrictions

Accommodation and amenities are for 2 Adults only.

No Pets. Please contact the resort directly regarding its ADA service animal policy.

Other Information

This is a Prepaid All Inclusive Mandatory 7 Night Stay that is inclusive of room, meals, non & alcoholic beverages and all taxes for 2 Adults.

FOR A LIMITED TIME $2,800 RESORT CREDITS INCLUDED IN RESERVATION TO PAMPER YOURSELF! Please verify with Resort how to use your credits. Resort Credits are subject to 20% service fee, credits are not redeemable for cash and are not cumulative, transferable or extendable. Applies for reservations booked from: Jul/01/15 to Aug/31/15. Valid for guest traveling from Jan/05/15 thru Dec/16/15.

Occupancy limits are strictly enforced: could result in forfeiture of the unit and/or other penalties.

All fees are to be paid at the time of booking and are included in the packaged rate. The amenities are for two (2) Adults, regardless of the maximum occupancy of the unit.

Spa amenities, tours and resort credits are not included in these All Inclusive fees.